Company : DXC.Technology (before HPE)

July 2016-Actual

Account: ESA (European Space Agency)

 Role covered

Ø  Project manager for Refresh Plan

Ø  Project Lead for Availability and Capacity Management Implementation

Ø  Capacity Manager

 November 2014  – July 2016

Account: MIUR- MEF

 Role covered:

Ø  Project Manager for DAG prototype (Docker technology)

Ø  Project Manager –  EDOC migration (Public cloud – Private cloud with Docker technology)

Ø  Project Manager – EDOC (Digital School on Cloud – Digital platform dedicated to education)

October 2010 –November 2014        

Account: BP (British Petroleum)

Roles Covered:

Ø  Project Manager for Optional Work

Ø  Capacity  Manager

Ø  Performance Manager

Ø  Data Analyst

Ø  Risk Manager

Main activities:

·         Project Management

·         Data analysis  – Trend Analysis, Forecasting

·         Risk Analysis

·         Gap Analysis

·         Cost/Benefit Analysis 

·         Quality Improvement and Quality Management

·         Reference for SIP Program

October 2008 – October 2010

Account: ESA (European Space Agency)

Roles Covered:

Ø  Capacity  Manager

Ø  Performance Manager

Ø  Data Analyst

Main activities:

·         Data analysis  – Trend Analysis, Forecasting

·         Risk Analysis

·         Gap Analysis 

·         Cost/Benefit Analysis 

·         Quality Improvement and Quality Management

February 2000- September 2008

Account: Ministry of Justice, Ministry of transport, Ministry of finance, AIPA, CONSIP, Deutsche Bank, BAPV, Banca Popolare di Bari, American Express, ENI, MIUR, Pasel

 Roles Covered:

Ø  Process Implementation lead (All ITIL process), process designer

Ø  Process SME (All ITIL process)

Ø  Risk Manager

Ø  UAT (CAT) lead

Ø  Migration lead

Ø  Quality lead

Ø  Tool designer

Ø  Tool implementation lead

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 Company:  I&S Service

January 1999- November 1999

Consultant  for electrical projects 

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Company:  PDF

November 1998 – January 1999

Consultant  for electrical/mechanical projects

education

 1998:University Degree in EleCtRIC Engineering – POLITECNICO DI BARI.

110/110 with laude

Experimental thesis in performance of electrical  system studied in time-frequency (Wavelet function)

 Qualification for the exercise of the electrical engineer profession (Politecnico di Bari -1999).

1990/91::Scientific Diploma  taken in the High School  LiceoValdemaro Vecchi  of Trani

60/60

languages

ENGLISH:good knowledge of written and spoken language

technical skills

Operating Systems: Microsoft Windows, NT; Unix.

Software Tools: Microsoft Office (Word, Excel, PowerPoint, Access, Project, Visio), LMS, CMS.

Trouble Ticketing Software:Vantive , Remedy, DWNG -Service Center, Service Manager

Asset Management Software: BESSY, Asset Manager, CMDB, ESL

Capacity&Availability Tool= eSLR, GDCPM, ESARP, eHealth, Solarwinds, cacti, WCS, CiscoPrime

Reporting Tool=BO

Other tool= Hypersoft, HPBAC, Webvision

Personal Skills

·         Excellent analytical skills

·         Excellent business application skills

·         Excellent communication and influencing skills

·         Teamwork skills

·         Strong business acumen

·         Good project management skills

·         Ability to interface with customer, supplier, internal team

·         Teamwork approach. Close cooperation with peers to drive leverage & best practice sharing

·         Excellent problem solving skills

·         Strong ability to manage my time and to manage multiple projects at the same time

• Strong presentation / communication skills
• Highly motivated, customer driven and challenging international working environment
• Very Good Knowledge on Information Technology Infrastructure Library (ITIL) reference model
• Good initiative, problem solving, priority setting

Training&Certification

Prince2 PRACTITIONER (11/07/2016)

Prince2 Foundation (09/11/2016)

PMP (07/07/2016)

ITIL Foundation V3

Docker Fundamentals & Enterprise Operations Bundle

Help Desk implementation

Quality planning and monitoring in the delivery of IT services