MICROSOFT ITALIA s.r.l. (September 2007 – October 2017)

Location: Centro Direzionale: Viale Pasubio 21 – 20154 Milano (MI) – Italy

Job Title: Sales – Technology Solutions Professional

Level: Quadro (67K fixed salary + 20K variable + ESPP & Stock Award + Business Car + WW Family Medical Insurance)

Sales Area (Quota Target/Forecast/Pipeline) – Technical Cloud Solutions Architect for: Unified Communication and Collaboration, Business Productivity, Digital Transformation, Modern Workplace, Cyber Security, Privacy, GDPR.

Working with the Office 365 Sales Team I drive Office 365 and Azure business for scaling productivity in the Italian subsidiary.

Office 365 is a strategic ‘cloud’ initiative for our company and is the key growth engine for Microsoft’s Enterprise Business: I’m responsible for selling and deploying  Office 365 to our Enterprise customers in a direct model and/or partner model, working very closely with all the account teams in the field.

Office 365 is a cloud service that provides email and calendaring through Exchange Online, communication and collaboration through new Skype for Business and SharePoint online; it includes Enterprise Social collaboration for our customers through Yammer Enterprise. With Office 365 customers can choose to use Microsoft Office streamed from the cloud or in the browser (Office Web Apps), whatever the device is (a PC, a Tablet or a Phone – BYOD).

Customers appreciate very much the fact that using Office 365 they can enable all their employees to work and collaborate more securely, anytime and anywhere.
Office 365 services are hosted in Microsoft datacenters on behalf of our customers: it differs from traditional outsourcing just because it does not transfer assets or people from the customer. Rather, using O365 it’s possible to migrate workloads used by the customer and enable new services thanks to our environment, upgrade their existing technology “in the twinkle of an eyed” when needed and, once migrated, O365 provides an up-to-date “cloud experience” with committed service levels for a monthly fee. Customers are choosing more and more frequently to move from their existing on-premises implementations to our hosted technology (including hybrid scenarios) because it is a fully managed implementation.

From a budget point of view the customers can switch from Capital Expenditure to Operational Expenditure, having a high ROI value immediately plus the use of the latest Microsoft technology adoption of their FTEs, sub-contractors and collaborate more efficiently with their customers and partners.

The Technology Solution Professional (TSP) of Business Productivity adds value to Microsoft by delivering proof of Microsoft value to customers and technical contribution to revenue goals.

I mainly focus in infrastructure solutions both on-premise and hosted (Azure, O365, EMS, Exchange, Skype For Business/Lync, Sharepoint, Yammer, Office 2016, Windows Phone):

·          I successfully drive the win rate within assigned Microsoft Business Productivity opportunities through the delivery of technical sales engagements (ADS, PoC, Pilot).

·          I develop a Bill of Materials and architecture that feed into solution proposals.

·          I develop partner engagements that feed the Business Productivity opportunity pipeline.

·          I develop partner enablement and readiness for assigned Business Productivity opportunities.

·          I convince competitive customers that Microsoft has a technically superior solution.

·          I ensure that self readiness, the readiness of other TSPs and also team members are maintained for Microsoft’s Business Productivity solutions.

·          I drive evangelism of Microsoft Business Productivity technologies internally and externally to partners and customers.

·          I provide pre-sales technical support to enable customers and partners to develop, deploy, and support Business Productivity solutions.

ITALTEL – ONE-ANS S.p.A.(November 2006 – August 2007)

Location: Castelletto, 20019 Settimo Milanese (MI) – Italy

Job Title: Tester Senior (ECS Department: Electronic and Convergence Solution – Research and Development)

Level: Quadro

Key strategic Technical Consultant for telecommunication operators (fixed and mobile), Internet Service Providers, Public Administration and Large Enterprises in the creation and management of Next-Generation Networks through the supply of cutting-edge technological products and solutions, enabling operators to provid their clients with multimedia convergent service.
Always focus in the company’s core business which is the design, development and installation of new-generation integrated multi-service networks (voice/data/video), enabling management of voice traffic over the Internet (VoIP): as a Senior System Integrator I have the capability to provide infrastructures that are reliable and open to networking and future technological developments.

I covered a leading position in providing telecom operators with innovative network solutions, thanks to my competences and skills and to the ability of providing customized solutions according to customers’ needs.

The constant evolution of networks and the growing diffusion of the broadband are modifying the use of the Internet  which is no longer "the network of information" and has become "the network of knowledge sharing" or, as many call it, the Web 2.0. which means be focus in two definite concepts: convergence and  cooperation, and for both of them, 2.0 must signify high standards of quality of services. 

My role in Italtel, in the season of IP convergence, is to put different nets and different languages into communication, and supplying new services that are made possible by the combination of areas that wereonce separate: fixed and mobile telephony, and the Internet.

Cisco Systems – Cisco Photonics s.r.l. (December 2004 – October 2006)

Location: Via Philips 12, 20019 Monza (MI) – Italy

Job Title: Test Engineer II (Software Verification Test Department)

Level: 1° Livello

 Focus on Integrated DWDM Solutions that maximize services per fiber and extend Metro reach using the Multiservice Transport Platform strategy that enables lowest-cost-per-service network.I test the whole Cisco ONS 15454 platform (ANSI/ETSI), which is designed to maximize DWDM for the expanding metropolitan area network (MAN or metro). Increasing traffic from storage, TDM, Ethernet/IP and optical service applications, which is converging on the metro network, has prompted new service provider requirements and has blurred the traditional demarcation between the MAN and long-haul networks.

Test Plans

·          Alarm Management: Alarms& Conditions, Transient Conditions, External Alarms;

·          Enhanced State Model: Functional, EQPT States, Facility States, X-Connect States;

·          Fault Management: Diagnostics, Robustness, Alarm Hierarchy, Alarm Propagation, ALS & LCO, Alarm

·          Correlation, G709;

·          Network Management: Overhead Circuits, DCN;

·          Network Surveillance: PM-Data, PM-DWDM, PM Optical, PM SDH, PM Sonet, PM Framework;

·          Protection Management: YCSP (Y-Cable, Splitter);

·          Provisioning Management:  Card Provisioning, NE Provisioning, Network Provisioning (Functional, CTC, Alarm Profiles, Circuit Details), Automatic Node Setup (ANS), Provisionable Patch Cord (PPC), Span Loss Verification (SLV), Graphical Power Representation, MSNE Provisioning, Chassis  Equipment;           

·          Security: User Administration, Priveleges, Password Complexity, Shell Access Security, Functional;

·          SNMP: GETs, SETs, SNMP Proxy, SNMP Provisioning;

·          Synchronization: Provisioning, BITS IN, BITS OUT, Optical Timing, NE Defaults, Timing Modes;                                 

·          Functional: Card Reset, Soak Tests, Robustness;   

·          Systems Engineering: BST Management (Network Performance, Traffic Performance), Sonet Over MSTP, SBC, Interoperability, System Setup, Customer Test Plan;

·          Traffic Management: Traffic Provisioning, Circuit Provisioning, Circuit Routing, Circuit Robustness,

·          Wavelength Path Provisioning, Automatic Power Control (APC);

·          Translation Language-1 (TL1): Functional, TL1 Commands, TL1 Errors;

·          Upgrade Management:  Equipment Upgrade, Software Upgrade (S/W download, S/W Activation,                

·          S/W Revert, DB Backup & Restore, Functional, FPGA/BootRom Updates,

·          CTC Upgrade, Span Upgrades, Node Type Conversion).   

ONS 15454 Platform

·          MSTP – MSPP – MSSP: ANSI, ETSI.

·          Payload Interface: Sonet, SDH, Fiber Channel, Ethernet.

·          Write and Execution of Test Cases: Test Plan & Test Bed Setup

·          TIMS – Test Information Management System – Doors, CDETS (Corporate Defect Tracking Organization), DDTS (Distribute Defect Tracking System), Shift Reports (Test Cases Results Tracking), Ariba Buyer (Purchase Orders), AST (Shipping and Tracking Tool), CCO, Paccioli Alert.

·          Tested releases: 4.7, 5.02, 5.06, 6.0, 6.01, 6.2, 7.0, 7.01, 7.02, 7.2, 8.0

POLYEDRA S.p.A. (September 2000 – December 2004)

Location: Via Edison 96, 20019 Settimo Milanese (MI) – Italy

Job Title: System Administrator(Information & Communication Technology Department)

Level: 3° Level

·          Enterprise System Administrator: DB Administrator, AS-400 QSECOFR and Client Access Management, Citrix Metaframe XP Admin, Exchange 2000 Server Admin, ISA Server Admin, Websense, Surf Control, Trend Micro Antivirus Management, Linux, Suse, RedHat, Open Office

·          Bakup Administrator: NT Backup, Veritas Backup Exec, Arc Serve

·          Boarding: DataWareHouse – Board Management System, Mill Point, Hyperion

·          Credit: Creditel 2000

·          Sales: Telesell

·          Human Research: INPS 2000, P8XLS

UPIM – La Rinascente S.p.A. (April 1998 – July 1999)

Location: Corso Cavour 13/15, 27100 Pavia (PV) – Italy

Job Title: Financial Controller

Reporting to the Director, I was leading the financial reporting and controlling of the subsidiary (UPIM – Rinascente S.p.A.).

Main functions and responsibilities:

·          IBM AS-400 ERP

·          Report timely complete and accurate daily, weekly, monthly and yearly financial reporting according to deadlines

·          Working closely with the subdidiaries controllers and general managers

·          Ensure monitoring of working capital and key performance indicators

GUALINI COMMERCIALE s.r.l. (October 1994 – November 1997)

Location: Corso Novara 123, 27029 Vigevano (PV) – Italy

Job Title: Site Manager

Exciting opportunity experienced at Gualini Commerciale s.r.l., with 4 stores located across North Italy where my main goals were:

·          provide overall on-site supervision and direction for sales

·          responsible for construction works including costs, schedule, quality, and sales goal

·          maintain an excellent relationship with the management team, employees, customers and suppliers

PIEMONTINGROSSO s.r.l. (July 1993 – May 1994)

Location: Viale Artigianato 10, 27029 Vigevano (PV) – Italy

Job Title: Sales Manager

I worked  in conjunction with Internal Sales to achieve sales targets by selling product and services (food and non-food) of the Docks Market Cash & Carry.

I generate new business within the group, handling from the beginning the start-up of the new big store (3000mq) located in Vigevano (100 Milion x day).                           

Responsible for teams goals, stocks quota, orders, offering (including price, special price and 3×2) and relationship with the suppliers.

NECA S.p.A.(January 1992 – July 1993)

Location: Via Bricchetti 7, 27100 Pavia (PV) – Italy

Job Title: Specialized Technician

 Head of production line foundry.

Education

v  I.T.I.S. G. Cardano – Pavia (Italy) – Perito Industriale Capotecnico – Specializzazione Informatica (1985-1991)

v  Theorical and Practical Course of Information Technology organized by L’Accademia of M. Alippi & C. s.n.c. (1991-1992).

The school was located at TC center Pavia s.r.l., Statale dei Giovi – S. Martino Siccomario (PV) – Italy.

Related Topics:  MS DOS Operating System, DataBase DB3 Plus, Spreadsheets  Lotus  123, Word Processor Word 5. Total : 100 hours. Score: 60/60.

v  Master – MINE: Management in the Network Economy (February 1st, 2005 – February 3rd, 2005)

Program of the Università Cattolica del Sacro Cuore, Via Emilia Parmense 84, 29100 Piacenza – Italy

Attended the course entitled Internet Security, which is part of the regular master program offered in collaboration with the school of information management and systems of the university of California of Barkeley.

v  Master – Wall Street Institute – English(September 1st, 2003 to April 27th, 2004)

Via Rembrandt, 2 – 20148 Milano – Italy

v  Master – Opening – English(November 19th, 2001 to December 31st, 2002)

Via Rembrandt, 2 – 20148 Milano – Italy

Languages

Ø  EF International Language Schools (10455 Pomerado Road, San Diego, CA 92131)

Course Certificate (Advanced level full-time course) – from July 23th, 2001 to August 17th, 2001

Ø  EF International Language Schools (100 Marymount Avenue – Tarrytown, NY 10591)

Course Certificate (Pre-Advanced level full-time course) – from June 28th, 1999 to February 25th, 2000

Ø  EF International Language Schools (221 Hills Rd, Cambridge CB2 8RN, United Kingdom)

Course Certificate (Pre-Intermediate level full-time course) – from September 14th, 1998 to September 25th, 1998

I am assessed continually throughout my studies and  nowadays my ability and skills are as follows:

Listening and Speaking:

My listening and speaking skills are at Master Level. I can participate confidently and effectively in discussions about practical, social, professional and abstract topics with high level of accuracy and appropriate use of style. I can counsel, persuade, negotiate and interpret, tailoring my language to the needs of my audience. I use intonation patterns to good effect and my speech has little trace of accent. I can understand lectures, films and media broadcasts with little difficulty.

Reading and Writing:

My reading and writing skills are at Master Level. I can read and enjoy novels and a wide range of non-specialized texts with almost complete understanding and a high degree of critical awareness. I can write essays and other articles with a high level of accuracy and textual appropriateness.

Honors and Awards

 Ø  Microsoft – Sales – Quota Attainment Tracking above 100%

Ø  March 2015 – Microsoft – Pith Perfect Certificate of Endorsement Office 365 – Roberto D’Angelo

Ø  August 6th, 2012 – Microsoft – Future of Productivity Awards (Wave 15)

Ø  February 2012Microsoft Italy Award: CPE (Customers and Partners Experience) Hero

Ø  February 5th, 2009 Microsoft Western Europe Award: CSI (Commercial Software Initiative) Champion Award for making a strong contribution toward achieving  CSI objectives and winning customers (especially from the competition, like Open Source)

Ø  October 25th, 2005 Cisco Systems Award – CAP – Team Achievement Award

Ø  August 10th, 2005 Cisco Systems Award – CAP – Individual Achievement Award

Ø  1997 LEGO – Shop Assistant Training with Profit

Certifications

 Ø  Microsoft Certified Solutions Associate (MCSA) Office 365 – License Number: F888-3520 – Achievement Date 11/22/2016

Ø  Microsoft Certified Professional (MCP) – License Number: F329-4508 – Achievement Date 05/29/2015

Ø  Microsoft Specialist (MS) –  Implementing Microsoft Azure Infrastructure Solutions – License Number: F329-4507 – Achievement Date 05/29/2015

Ø  Microsoft Certified Technology Specialist (MCTS) – Microsoft Exchange Server 2007, Configuration – License Number: B776-6585 – Achievement Date 01/08/2010 

Ø  AudioCodes Certified Associate (ACA) – AudioCodes One Box 365 Installation and Support – Achievement Date 12/10/2015

Ø  QueryBoard Management Intelligence Tool kit – Course Base CB47 – Database Developer 4.7  – Achievement Date 09/24/2003 – Query, via Gaetano Crespi, 12 – Milano (Italy)

Ø  ERT Member (Health and Safety) Art. 15 D.L. 626/94 (14 Febbraio 2004) performed by  S.I.S.E.A. s.r.l.

Hobby

Ø  Passion for Technology (High Tech and Hi Fi)

Ø  Owner Enoteca/Wine Bar, Piazzale Crosione 29, 27100 Pavia (PV) – Italy

Ø  Used to play Mix Martial Arts (Karate Shotokan 5 years, Judo 1 year)

 Groups and Associations

Ø  Charter Member #007551of the Microsoft Elite Program sponsor by Jim DuBois (CIO Microsoft Corporation)

Ø  Microsoft Office 365 Deployment Ranger (Technical Insider and SME)

Ø  Microsoft MSDN&Technet Member

Extramurial Activities

Ø  October, 10th 1991 – May, 10th 1992: Waiter on weekend “Pizzeria Aquila d’Oro”, Viale Lodi 19, 27100 Pavia (PV) – Italy

Ø  December, 5th 1990 – May, 29th 1991: Barman – Part Time Job – c/o: “Bottigella”, Corso Cavour, 27100 Pavia (PV) – Italy

Ø  December, 30th 1989 – August, 7th 1990: Waiter on weekend “Pizzeria da Giulio”, Viale Matteotti 39, 27100 Pavia (PV) – Italy