Apr 2018- Jul 2018 Project Manager VOX S.p.A Marketing and Communication Rome – Italy Responsible for the launch of an innovative B2C application for the travel market, available in both digital and retail versions in 6 European cities. ● Coordination of a cross geographical team of mid/senior managers ● Definition of product contents ● Planning and coordination of E2E activities (Content, SW, ● Legal, Marketing, Communication, Partnerships, Suppliers, Production, Website, business dev, Operations) ● Pre and post sales processes and procedures definition and set-up The product consists of: * Digital maps, sightseeing itineraries and more than 100 Points of Interest (POIs) for each destination * High quality audio commentary for each POI * Suggested sightseeing tours by public transport or by foot * Autoplay function that enables the audio commentary to start automatically at POIs * Navigation by foot or by vehicle, with distance/est. travel time * Offline geo-localisation and navigation avoids roaming charges * Recommended great photo locations and free WiFi hotspots * Available in English, French, Spanish, German, Portuguese and Mandarin

Oct 2014- Apr 2018 Project Manager ALD Automotive Italy Business Analytics Rome – Italy Responsible for developing a centralized Data Lab with the objective of launching automated data analysis on internal and external digital platforms based on business and customer requirements.

June 2012-Oct 2014 Product & Service Manager ALD Automotive Italy Marketing and Communication Responsible for the definition and implementation of new B2B and B2C services with the objective of increasing revenue and customer loyalty ● Market and business analysis for the definition of the product portfolio according to the marketing strategy Rome – Italy ● Identification and management of providers and strategic partners ● E2E project management for the development and implementation of new services (Telematics, CRM and Digital platforms, Fuel cards, Ricaricar) ● Qualitative, quantitative and economics monitoring and Reporting with executive summary for national and international boards

Product Manager TomTom International BV Marketing & Development Amsterdam – Netherlands Responsible for the E2E product management of the Accessory Product Line and B2B customized solutions of Portable Navigation Devices (PNDs) ● Definition and execution of a competitive product portfolio within cross-functional global teams during the entire product-life cycle (Traffic receivers, Mounts, Car Chargers, Services on SD or scratch cards, customized PNDs Sw contents) ● Ownership of product quality and plans from concept to market launch and distribution ● Monitoring and control of product development budgets ● Development and maintenance of pricing policies for owned products. ● Identification and execution of promotions and special deals

Sept 2007- Nov 2008 Operations Project Manager TomTom International BV Operations Amsterdam – Netherlands Responsible for the operational product lifecycle of the assigned Product Lines ● Coordination of New Product Introduction for several Product Lines (Accessories, TT Business Solutions and Rider) from an operational perspective ● Lifecycle and End of Life management ● Monthly Forecast and Purchase advice ● BOM cost management ● Strategic Suppliers account management

2004-Sept 2007 Product Lifecycle Manager Hewlett-Packard Imaging and Printing Group (IPG) Amsterdam – Netherlands Responsible for Managing the Product Support Lifecycle of the assigned Product Lines for the HP Europe-Middle EastAfrica (EMEA) Region. ● Primary contact and account management for Divisions, Marketing, WW and Local Legal departments, Support Operations, Supply Chain and Manufacturing. ● Virtual team lead of technical engineers, marketing product managers, service delivery managers (planning, logistics), trainers ● Future product support strategy definition ● PL Warranty cost and performance accountability and reporting ● Project management with the objective of optimizing warranty costs and increase customer loyalty

2002-2004 Internal Consultant Hewlett-Packard Imaging and Printing Group (IPG) Amsterdam – Netherlands Responsible for IPG Product Lines E2E Performance assessment & review ● Consultancy on the implementation of cross-functional business strategies, measurements and communication packages for several Product Lines in order to ensure alignment in the whole HP EMEA Region. ● Member of the Operational Change Council (OCC) with the responsibility of guaranteeing the application, after their definition, of the OCC standards to all programs run in the department. ● Supervision of the Team (priorities set up – tasks assignment

2000-2002 Business Engineer Hewlett-Packard Customer Relationship Management (CRM) Amsterdam – Netherlands Process re-engineering and Project Management in customer solutions and quality of services ● Business Analysis in order to tackle structural inefficiencies in the operational support infrastructure ● Development and implementation of processes, tools, performance programs to ensure and to improve the quality of the Service & Support Organization ● Definition of key performance indicators for Business Partners' activities – outsourced support with more than 20 Call Centres in the EMEA Region

Support Engineer Hewlett-Packard European Customer Care Centre (ECCC) Amsterdam – Netherlands Responsible for the quality of technical support for consumer Product Lines ● Second level support to internal and external customers on specific products and technologies. ● Organization, coordination and delivery of technical training’s to internal and external audience ● Development of support tools for customers (web pages, manuals, etc)

Education and courses 1993-1996 Faculty of Sociology – University “La Sapienza” – Rome – Scholarship in Communication Science at the University of Amsterdam UvA Communication and Teaching Techniques, Hewlett-Packard – Amsterdam Communication Workshop (NLP and Davis® techniques), Raise the Ceiling! – Amsterdam Consultative Techniques and Processes, Wilson Learning Corporation -Amsterdam Dynamic leadership, Conversant Solutions, LLC – Amsterdam Change Management, Change Technologies Inc. -Amsterdam Process Management (Rummler/Brache methodology) – Amsterdam Project Management, Integrated Project Systems Associates Asia Pte Ltd – Amsterdam Total Quality Control (Process Management), Hewlett-Packard – Amsterdam Driving Warranty Performance, Aarthun Performance Group Ltd – Amsterdam

Languages Italian: mother tongue English: fluent French: good Dutch and Spanish: basic