INFO CANDIDATO
DETTAGLIO CV
OCCUPAZIONI
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July 2011 – February 2013 Team Coordinator Nest2 on behalf of Fastweb s.p.a Bresso, Milano, Italy Team coordinator and escalation reference for Carrier, Wholesale and Interconnected Operators. Advanced network engineer Transport (SDH) technology.
July 2012 – August 2012 Project: Olympics London 2012 Bresso, Milano, Italy
1st e 2nd level spoc (h24) and issue management for customer Globcast in Sky per
Olympic London 2012 event. Network Engineer Nest2 on behalf of Fastweb s.p.a.
June 2009 – June 2011 Bresso, Milano, Italia 1st and 2nd level h24 support for Carrier, Wholesale and Interconnected Operators. Manage and solve issue over the Fastweb Network (particularly over Transport SDH technology). Starts with the incoming of the alert software alarms proactive or customer's request. Then troubleshooting and managing of technical staff on site or remote
action to fix the issue. Helpdesk support Comedia on behalf of Hewlett Packard
October 2007– May 2009 Cernusco sul Naviglio, Milano, Italy 1st level support as System Administrator, Event Detection & Notification and Backup Operation. Investigate and resolve software problems arising on the customer environment. These alarms could be revealed or using special software alarms proactive or customer's request.
Other projects:
-Creation an maintenance of the personal website www.blm.altervista.org
(2001)
-Annual project “Fausto Sartori” launched by Camera di Commercio di
-Milano (2006). Mission: build up with a team a web portal to research
information about cultural activities in specific areas of the Lombardia region.
-Layout project for gadget of Agostinia Lidia s.n.c (2007)
-Creation of a website web www.agostinilidia.it (2009)
-Creation of a website www.casamoney.it (2010)
-Creation of a website www.dipiumusic.com (2011)
-Migration on a personal server of my personal website www.blmskj.com -(2012)
Creation of a website www.inkunderskin.it (2012)
Education:
High School Degree in Industrial Engineer in Computer Science
Language:
Italian - native
English - computer technician
Know how:
-OS: Windows 98/2000/xp/vista/7, Linux (Mandriva,Ubuntu,Knoppix)
-Suite Microsoft Office and OpenOffice, specifically on automations, macros,
and management worksheets.
-Keen interest in knowledge and excellent manual ability of hardware parts.
-Programming/Scripting languages: jQuery, JavaScript, MySQL, HTML 5,
CSS3, PHP, Bash, ASP, Java, C, Visual Basic
-Virtual Machine: Vmware e Virtualbox.
-Graphics: Paint Shop Pro, Photo Shop, Gimp, Inkscape.