SYSMECH SOLUTION, INDIA 2 Experienced as Technical Support Engineer ➢ I would provide assistance to diagnose and troubleshoot software and hardware problems. ➢ I shall focus on issues brought up by other departments within the company, such as sales, manufacturing and operations. ➢ I would contribute to product knowledge and makes future technical support easier by learning about product updates and new technologies. 

OTHER INFORMATION • Gained knowledge in Technical Support Applications and Softwares. • Gained knowledge in customer sales and tele sales and marketing • Gained knowledge in Administration and Accounts Cashiering • Gained knowledge in about Customer Relation Management (CRM) software

TECHNICAL SKILLS • Application Software: • Microsoft Office (Excel, word, PowerPoint) • Internet & Email, Web Technology and Tech Support Softwares PROFICIENCY • Speak (Fluently) : English, Tamil and Malayalam. • Read & Write : English, Malayalam, Tamil and Arabic