ProCall Pvt Ltd 

Employment Highlights

Independently handled and actively managed multiple projects for top clients Like IBM, American Embassy, ZEE News, L&T, DMRC, Delhi Chief Minister Office, Navy Admiral Office, EXL Group, Delhi Police and many more Corporate Clients.

Consulted with clients to identify key requirements and ensured milestones were met according to schedule. Prepared and presented timely status reports to internal senior management.

Acted as escalation point for change requests and client concerns, and worked closely with department team leads to prioritize issues and co-ordinate troubleshooting efforts.

Provide ongoing project coordiantion & process development support to implementation teams.

– Hands on Experience in Smart-net System & LTR System
– Worked on IDEN Technology (Motorola Proprietary)
– Allocation of different frequency sets & talk groups to various Vendor radios on different platforms
– Experience in programming of Kenwood radio sets
– Programming experience of MTX -960 wireless radio sets
– Programmed MAX 888 & MAX 638 base radio sets for ProCall elite clients like IBM Daksh,
Convergys etc
– Digital PTT (Push To Talk) configuration within different vendors Radio sets
– Worked on Motorola system software's – CPS 960 & RV-13
– Experience in programming of ASTROM radio sets
– Worked on Kenwood system software – KPG 49D
– Managed the MIS (Management Information System) for all customers of ProCall like IBM
Daksh, Delhi Chief Minister Secretariat, EXL Group, Delhi Metro Railway Corporation, American
Embassy, MATRIX Communication Pvt. Ltd, Larsen & Toubro etc

COLT Telecom Via Randstad India Ltd

Worked in IP Services Delivery Team of Network Services Department of the Company as an Technical Analyst. Involved in Provisioning of Different IP's Addresses to Various Corporate Clients of COLT through RIPE and also involved in IP's Configuration on different Routers of COLT's Network.

Also involved in Pre-Configuration of the Various types of Ethernet/ DSL / WDSL/ OLO/ FIBRE orders.

Independently managed Infovista for various Customers for different orders Placed by them so that they can actually Analyze their Optimum Utilization of Bandwidth at their END with the help of Different Standardized Networking Application Tools such as OHS (Oracle Database), XNG (Physical Layer Tool), Nominum (Colt IPv4 Database Management Tool) and APT through which Infovista is developed and monitored for Colt European Corporate Customers.

Employment Highlights

– Worked with team members to prepare & finalize the solution, develop approaches, scenarios,
cases and data for the recovery of unused IPv4 blocks
– Consulted with internal European teams ofColt to identify key requirements and ensured targets
are met according to schedule
– Worked closely with TAC team to prioritize issues and co-ordinate troubleshooting efforts
– Prepared and presented timely status reports to internal senior management
– Infovista configuration & provisioning for all type of Layer 3 customer end equipments within
Colt Network
– Recovered 10,000 plus not utilized IPv4 pools from end customers & Colt network
– Acted as escalation point for change management requests
– Contact official for incident management requests along with Colt external clients concerns
– Enabled Infovista for 4000 plus customers using Colt IT-Telecom managed services comprising
some of the elite customers like Regus, Meetic, Commerce Bank, VM ware etc
– Provided ongoing project co-ordination & process development support to implementation teams

COLT Telecom

Employment Highlights

Involved in IP Configuration / Management and Various Operations Relevant to TCP/IP such as IP's Configuration, IP's Provisioning in the Database of COLT Routers & Switches along with RIPE.

– Hands on Experience in Cisco Routers: (1800, 2500, 2600, 3600, 3800,6400, 7100, 7200,7609,
12K)
– Hands on Experience in Switches: Cisco (Catalyst 2900, 3500, 4500, 6500)
– Hands on Experience in Juniper Routers: (J2300, J2320, MX960) & Juniper ERX (Juniper 1400
series BRAS) – Routing Protocol (BGP4, OSPF, EIGRP, RIP V1/V2), Routed Protocol (TCP/IP)
– Switching Protocol (STP, RSTP, VLAN, pVLAN, Inter-VLAN, VTP, and Ether-Channel)
– Working knowledge of MPLS L3 VPN, L2TP Tunnels
– Assignment of IPv4 blocks to all Colt Customers for all types of IP Access & IP VPN services
– IPv4 configurations via Putty on Colt Network & CPE (Customer End Equipments)
– Implemented traffic filters using Route-Maps with Standard and Extended ACL
– Implemented SNMP on devices to allow for network management
– Hands on experience in configuration & management of SwiftnetBanking services for all elite
clients of Colt
– Individually configured & provisioned Infovista for all European Clients of Colt
– Managed individually " Foundation Management Center – Nominum " for all types of IP Access
services on behalf of IP configuration team
– Manged EIP for IP Access, IP VPN & Swift-net Banking services
– RIPE NCC issues handling & management for Colt IP Configuration team RIR(Regional Internet
Registry) for European ISP's
– Prepared & Implemented ITILv3 Framework for the process simplification within IP Configuration
team after becoming an ITILv3 Foundation Certified in 2011
– Implemented a new quality process within IP config team in 2012 as per ISO 9001:2008
certification standards after completing the ISO Quality management systems training

BGOS IT Services 

Install and configure software and hardware
Manage network servers and technology tools
Set up accounts and workstations
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies