Figura professionale: IT Service Management – Operation Support System
Nome Cognome | : M. R. | Età | : 40 |
---|---|---|---|
Cellulare/Telefono | : Riservato! | : Riservato! | |
CV Allegato | : Riservato! | Categoria CV | : Sistemista / Tecnico informatico |
Sede preferita | : Estero, Aquila, Chieti, Pescara, Teramo, Matera, Potenza, Catanzaro, Cosenza, Crotone, Reggio-Calabria, Vibo-Valentia, Avellino, Benevento, Caserta, Napoli, Salerno, Bologna, Ferrara, Forli-Cesena, Modena, Parma, Piacenza, Ravenna, Reggio-Emilia, Rimini, |
Accesso Full al database con 29.998 CV a partire da € 5,00 ABBONATI SUBITO!
Sommario
Competenze
- Operating Systems (user level):
- · Windows (98, 2000, XP, Vista, 7, 8) : good knowledge
- · Unix and Linux (Red Hat, Sun Solaris, HP-UX): good knowledge.
- · MS-DOS: good knowledge.
- Application Packages:
- · Microsoft Office: Word, Excel, Power Point, Access (good knowledge)
- Internet e E-mail: excellent knowledge
- Networking
- · TCP/UDP/IP
- · DNS
- · DHCP
- · HTTP
- · SMTP
- · SNMP
- · FTP
- · TELNET
- · SSH
- · VPN
- · SSL
- Programming Languages:
- · Perl (good)
- · CGI (sufficient)
- · C++ (good)
- · Shell Unix (bash, ksh e csh – sufficient)
- · SQL (sufficient)
- · PL/SQL (sufficient)
- · PHP (elements)
- · Java SE (elements)
- · Turbo Pascal (good)
- · Assembler Z80, 8086 (moderate)
- · XML/HTML (moderate)
- · Matlab (elements)
- DB known:
- · Mysql (level of knowledge: good)
- · Oracle (basis)
- · Sybase (basis)
- · DB2 (basis)
- Version Control System: Subversion
- More knowledge:
- · Monitoring Tool : HP OVO Java Console – Motif GUI – HP Operation Manager 9 (level of knowledge: good) Nagios (level of knowledge: sufficient).
- · TTM Tool (Trouble Ticket Management) : Remedy (level of knowledge: good)
- · Configuration Management Tool : Star Team
- · Defect Management Tool : Test Director
- · Client FTP/Terminal Emulator : Filezilla, Secure CRT, Putty.
- · Good familiarity with electronic programs such as Microwind, SwitcherCad and LabView.
- · Development Environments : Eclipse Platform (sufficient).
- · Sniffing Tool : Wireshark, Ethereal, HP NNM
Esperienze
Ottobre 2009 – Oggi Figura ricoperta IT Service Management System Monitoring ( Vodafone Consultant ) Datore di lavoro Vodafone Luogo Milano Principali attivitࠥ responsabilit༯label> Network management and monitoring of hardware and software components related to different vendors.
In particular, development of scripts and programs (Perl and Bash scripts, SNMP Trap, SQL, HP OpenView Operations, HP Operations Manager) for the management of a network:
– Fault Management
– Networks Management
– Systems Management
– Databases Management
– Applications Management
Verification of KPI / SLA relating to agreed service levels.
Ottobre 2009 – Ottobre 2014 Figura ricoperta System Management Specialist Datore di lavoro Sirti/Sinergy S.p.A (Vodafone Consultant) Luogo Milano Principali attivitࠥ responsabilit༯label>
Network management and monitoring of all Applications installed on the Vodafone network:
Check Process, Logfile parsing, snmp trap, Check http web.
The activity requires different work phases: Sourcing information, Analysis, Development, Test, Integration, Documentation and Release to Production environment.
Febbraio 2009 – Ottobre 2009 Figura ricoperta Programmer Analyst – Back Office Operations Datore di lavoro Ericsson Network Services Italy S.p.A Luogo Assago Milanofiori Principali attivitࠥ responsabilit༯label>
Management of additional services in relation to the mobile network on the mobile Web minimized.
Next activities and Troubleshooting Sanity Check (Back Office Operations).
Internal course of: Unix, Oracle, Applcation/Web Server (BEA WebLogic, Apache/Tomcat), Perl and Bash Programming.
Istruzione e Formazione
Dicembre 2008 Titolo della qualifica rilasciata Ingegneria Elettronica Istituto di istruzione o formazione Universitࠤegli studi di Napoli "Federico II" Luogo Napoli Principali tematiche / competenze professionali acquisite
Mathematics, Physics, Chemistry, Analog and Digital Electronics, Computer Science (C + + programming, Elements of Java and Perl) Computer Architecture, Operating Systems and Telecommunications.
Conoscenze linguistiche
Lingua Italiano Capacitࠤi lettura/scrittura Madrelingua Capacitࠤi espressione orale Madrelingua
Lingua Inglese Capacitࠤi lettura/scrittura Buono Capacitࠤi espressione orale Buono
Capacitࠥ competenze informatiche
Operating Systems (user level):
Windows (98, 2000, XP, Vista, 7, 8) : good knowledge
Unix and Linux (Red Hat, Sun Solaris, HP-UX): good knowledge.
MS-DOS: good knowledge.
Application Packages:
Microsoft Office: Word, Excel, Power Point, Access (good knowledge)
Internet e E-mail: excellent knowledge
Networking
TCP/UDP/IP
DNS
DHCP
HTTP
SMTP
SNMP
FTP
TELNET
SSH
VPN
SSL
Programming Languages:
Perl (good)
CGI (sufficient)
C++ (good)
Shell Unix (bash, ksh e csh – sufficient)
SQL (sufficient)
PL/SQL (sufficient)
PHP (elements)
Java SE (elements)
Turbo Pascal (good)
Assembler Z80, 8086 (moderate)
XML/HTML (moderate)
Matlab (elements)
DB known:
Mysql (level of knowledge: good)
Oracle (basis)
Sybase (basis)
DB2 (basis) Version Control System: Subversion More knowledge:
Monitoring Tool : HP OVO Java Console – Motif GUI – HP Operation Manager 9 (level of knowledge: good) Nagios (level of knowledge: sufficient).
TTM Tool (Trouble Ticket Management) : Remedy (level of knowledge: good)
Configuration Management Tool : Star Team
Defect Management Tool : Test Director
Client FTP/Terminal Emulator : Filezilla, Secure CRT, Putty.
Good familiarity with electronic programs such as Microwind, SwitcherCad and LabView.
Development Environments : Eclipse Platform (sufficient).
Sniffing Tool : Wireshark, Ethereal, HP NNM
Altre competenze
Capacitࠥ competenze organizzative
Good planning skills in the management of projects or groups, achieved in the development of numerous professional and academic projects.
Ability to work in situations of prolonged stress, related to a direct relationship with users and developers, to project deadlines and the performance of time-critical tasks (eg release projects, deadlines shared)
Capacitࠥ competenze relazionali
Skill in managing relationships. Team spirit.
Great inclination to interpersonal relationships and team work.
Great professionalism, willingness and ability to take advantage of their knowledge for personal growth and a good business with maximum availability.
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