• Technical knowledge:
• Tools: Jira-Greenhopher, Servicedesk, XMLSpy, Jmeter,
• Signavio, Eclipse, Toad
• Process Framework: Agile, Waterfall, Kanban
• Operating Systems: Windows, Linux;
• PC Software: HTML, SQL;
• Database: SQL Scripting, SQL Server 2005;

Curriculum vitae
Personal
Information
First name/Name *** ****
Italian Address Buonarroti 22, 21013, Gallarate(VA), Italy
Mobile phone +39 329 147 9581
Email ****@****.***
Birth date 24-01-1985
Gender Female
Job Quality Assurance Engineer
Job type Full time
Period 2014-07 <> present
Name and address of the
employer BRAIN FORCE S.p.a, Cologno Monzese (MI) at ENEL S.p.a
Job domain / occupation Information Technology and Services
Job description Project 2: System testing of the processes and work flow of Enel’s
smart meter system;
technical documentation management;
test case conception;
defect reporting
Technology: Oracle, AIX bash, weblogic, JMS, Apache.
Tools: TOAD, HERMES, IBM Rational Team Concept.
Project 1: Conducting testing activities on Nexive’s Formula Certa
platform, such
as functional, manual, blackbox, regression, greybox driven test.
Writing documentation on use case manuals for end-users.
Job Quality Assurance Engineer
Job type Full time
Period 2012-10 <> 2014-06
Name and address of the
employer 1&1 Internet AG, BUCHAREST
Job domain / occupation Internet / New Media, Software / Programming
Job description Responsible for the coordination of the Romanian testing team on
the Identity and Access Management and TIFPIS projects.
Developing of test concepts, integration of quality assurance in the
development-process, establishing a scrum-approach to QA project
management.
Manual functional test execution for 1and1 web shops Campaign
project and Identity and Access Management.
– Performing documents review with the team in order to ensure
understanding of the requirements;
– Review documentation specifications and help Business Analyst for
taking decisions;
– Provide support for developers or any other team member
– Creating test plans, use cases, test cases, documents for project
monitoring;
– Execute test cases;
– Report bugs;
– Update task status according to completion or when required;
– Performing regression testing, tests, smoke test;
– Communicate with other team members for executing integration
test (end-to-end tests), provide input for this;
– Attend ad-hoc meetings every time I needed to clarify things or take
decisions;
– Request new builds on testing environment;
Job Support engineer
Job type Full time
Period 2011-11 <> 2012-09
Name and address of
the employer Cap Gemini Services, BUCHAREST
Job domain / occupation Software / Programming
Job description Responsible for:
-Second line support to four applications components of a E-
Purchasing platform
-Management of any bugs or enhancements requests tickets
reported by customers
-The creation of detailed descriptions for each bug reported/
improvement based on customer requirements;
-Creating queries/scripts using SQL to execute client requests;
-Aid in developing and executing test scenarios.
– Communicate with Application Consultants and Service Desk team
for clarifying features delivered and answer to project behavior
related questions.
Project:
– I’m currently working with a Web Application within a Procurement
cloud project, offering solutions and providing software as a service
purchasing technology;
– The development methodology used is Agile: based on iterative
and incremental development, where requirements and solutions
evolve through collaboration between self-organizing, cross-
functional teams. It promotes adaptive planning, evolutionary
development and delivery, a time-boxed iterative approach, and
encourages rapid and flexible response to change.
Job ICT Network Support Officer
Job type Full time
Period 2011-04 <> 2011-10
Name and address of
the employer UNICREDIT TIRIAC BANK SA, BUCHAREST
Job domain / occupation Banking
Job description The first level IT support to bank employees across the country by
operational programs, phone and e-mail.
Daily activity consisting of:
– coordination / distribution Service Desk tickets;
– tickets solving via remote tools;
– support for teleconferencing;
– use Active Directory to create, disable, modify user accounts;
– use Computer Management to manage local rights;
– use Identity Manager;
– Lotus users management
Job Customer and Telesales Support Representative
Job type Part time
Period 2009-11 <> 2010-04
Name and address of
the employer Romtelecom S.A, Bucharest
Job domain / occupation Telecommunications
Job description The daily activity consisted of offering information, solutions and
support regarding all types of subscriptions, services and products,
bill clarification.
Promoting the company’s product and services to the existing, new
or potential clients with the purpose of selling them.
Job Technical Support Representative, Data and Internet
Job type Part time
Period 2008-10 <> 2009-10
Name and address of
the employer Romtelecom S.A.
Job domain / occupation Telecommunications
Job description Providing solutions and technical support by phone and via remote
access to Romtelecom’s ADSL, TCP / IP, Web Hosting, Web Mail,
Web Domain, Mail Clients ;
Configuration, installation and troubleshooting for modems, routers,
pppoe applications, mail clients and network equipment.
Education and
training
Obtained diploma
Period
Institution
City
Major
Description (specialization)
ISTQB Certification
2014
ANIS
Bucharest
Software Testing technology
ISTQB Foundation Level
Obtained diploma Postuniversitary degree
Period 2011 – 2011
Institution ITIL-Foundation v3
City BUCURESTI
Major Management
Description (specialization) Information Technology Infrastructure Library V3
Obtained diploma Postuniversitary degree
Period 2008 – 2009
Institution CCNA
City BUCURESTI
Major Computer Science – Networking
Obtained diploma University (graduate)
Period 2004 – 2009
Institution Faculty of Electronics, Telecommunications and Information
Technology (POLITEHNICA UNIVERSITY)
City BUCURESTI
Major Applied Electronics – Image Processing and Artificial
Intelligence
Personal skills and
competences
Foreign Languages English – Advanced;
Italian – Advanced;
French – Intermediate;
Driving license No
Skills Technical knowledge:
Tools: Jira-Greenhopher, Servicedesk, XMLSpy, Jmeter,
Signavio, Eclipse, Toad
Process Framework: Agile, Waterfall, Kanban
Operating Systems: Windows, Linux;
PC Software: HTML, SQL;
Database: SQL Scripting, SQL Server 2005;
Additional
information
Technical Reference:
Draghia Claudiu – Team lead, Cap Gemini Services SA. IBX Group
Contact: draghia.claudiu@gmail.com, phone: 0040723 926 639
Klaus Hinderer – Scrum Master, 1and1 Internet AG;
Contact: kontakt@klaushinderer.de , phone:
004915142538415
Mobility Yes.
I am available for business travel Up to 30% of my working time.
Autorizzo il trattamento dei miei dati personali, ai sensi del D.lgs.
196 del 30 giugno 2003.