• C, C++, Cobol, HTML, Fortran, Java, XML, Lotus Notes, Visual Basic
• SQL Server, MySQL, Oracle, Postgres SQL

From February 2017 to present ONG Emergenza Sorrisi – Doctors for smiling Children Non Profit Organization Technical Director – Team manager; – Company processes analysis and mapping (coordination, classification and representation); – Responsibility for managing the annual budget and drawing up the business strategic plan; – Support to the planning and organization of fund collection events; – Design and lay-out of projects for the participation to international cooperation fund collection tenders (activities of Planning, coordinating, monitoring and reporting); – Planning and management of fund collection campaigns; – Management and maintenance of the digital platform; – Technical and management support to the press office; – Formation – technical training, briefing for the team, volunteers and technicians from the host countries; – Management of the relationships with Stakeholders.

From August 2015 to May 2016 C&P Service Spa Management of Services Parking / Restoration Director and IT Responsible – Responsible for the planning of the operational activities and the strategic Projects; – Analysis, mapping and management of the control systems and the organizational tools; – Support to the Governance processes and the development of the business; – Control and responsibility for increasing sales volume, reporting and direct management of the IT infrastructure; – Responsible for the strategic development of the sales area and partnerships; – Direct management of the clients’, suppliers’ and reseller’s portfolio; – Management and coordination of various work-teams.

From July 2013 to July 2015 Information Technology / TLC Commercial Consultant IT / TLC Tasks/Responsibilities: – Collaborative activities of technical and business consultancy in the field of IT / ICT in small and medium-sized companies. – Management of the strategic customer portfolio – Activity in the field of business development services for companies Business activities with Sodexo Motivation Italy. – Pre-sales support and/or on-site installation assistance di monitoring systems

From January 2007 to May 2013 Econocom International Italia SpA Information Technology / TLC Account Project Manager Tasks/Responsibilities: Management of job orders and projects, counselling, analysis, design, integration and development of complex structures, organization of training activities and of the resources connected to the company’s strategies, management of customer/supplier relationships (CRM). Constant control of all steps of project lifecycle: Planning, Design, Development, Integration, Deployment and Post-deployment, keeping the required quality within schedule, allocated budgets and scope with the presentation of periodic reports according with the single project requirements. Responsible for managing the work team assigned to each project with the prerogative to form a winning team, stimulating collaboration, planting confidence, motivation and encouraging a clear and direct communication between team members Technical support to the sales and marketing department; Support to the operative areas and assistance in the identification of services/technologies for the customer. Some projects managed as Project Manager: (Agea – Agenzia per le erogazioni in agricoltura, De Agostini Editori, Gruppo Tuo, Chantecler, Gruppo API, Tamoil, Italcementi, Ferrovie dello Stato, Istituto Nazionale Assistenza Sociale INAS CISL, Istituto Biochimico Italiano Giovanni Lorenzini, Granarolo, L’Oréal Italia, Edizioni CondéNast, VM Motori, ecc…) Some projects managed as Service Delivery Manager for foreign clients such as: Italcementi Francia / Belgio, Alliance Support Services, Ittierre France, Bolton Saupiquet. Design and management of solutions in: – Hosting; – Server Consolidation /Virtual Technologies; – Fleet Management; – CRM; – DPS (Safety planning documents); – Network Assessment; – Monitoring; – Security; – Disaster Recovery; – Asset Management – IMAC (Installation, Move, Add and Change), – CMS, – Virtual Smartphone Platform.

July 2002 – December 2006 Acotel Group Spa (Roma) TLC / Information Technology Account / Project Manager Tasks/Responsibilities: Support to the Marketing/Sales Department for the drafting of Business Plans/ contracts, participation to trade agreements and management of the client’s portfolio, support to the operative areas, pre-sales support, management of job orders and projects Tasks performed: – Responsible for the creation of projects, management and development of multichannel technological platforms; – Marketing analysis, planning, designing and integration of systems, applicative developments, implementation of operative systems, database, management of assistance/maintenance systems, etc; 3 – Portal Noverca – Voip Technology; – CRM services provided to the company Acea SpA (Roma); – Telemedicine services (Municipality of Rome); – Value added services (VAS) for mobile and media company’s (Tim, Vodafone, Wind, Radio105, RTL, MTV, Municipality of Padua; – IT / TLC projects for Cinecittà, Secolo XIX, Eco di Bergamo, BMG, civil service bodies and other corporate/foreign clients

April 2000 -July 2002 Webegg Group Spa (MIlano) B2B and B2C Customer Services – Information Technology Project Manager Tasks/responsibilities: Technical and logistic support to the Sales Department in the drafting of Business Plans/contract paperwork/ technical project documents; identification of new business opportunities while directly relating with the clients; management of job orders and projects, training plans, management and coordination of group project activities, Definition and analysis of company project goals, timing and costs. Among the tasks performed: – Management and coordination of counselling and auditing projects in multinational companies such as: TetraPark, Ferrari, FS, BNL, CartaSI, Italgas, Yomo, Alitalia.

October 1998 – October 1999 Datel S.r.l (Firenze) Customer Services – Information Technology Analyst / Programmer Tasks/responsibilities: Design and development of Client-Server applications in NatStar according to the Nat System (based on NCL language). Among the tasks performed: – Management of credit/mortgage software for the Banca Friuladria di Venezia; – Support in the development of document management software for the bank Monte Paschi di Siena.

May 1994 -June 1997 Alcatel Spa ( Portugal ) Telecommunications Information Technology Support (Collaboration) Engineering/information technology support in the Technology department

EDUCATION Date (from – to): Name/Kind of institute/Course: Qualification: Dissertation title: 1993 – 1999 University of Lisbon (COCITE) / University of Siena Degree in COMPUTER SCIENCE ENGINEERING Project/development of a Client/Server application in NatStar according to the Nat System (based on NCL language.) for the banca Friuladria di Venezia Courses attended: 2012 – Certificate Course of ITIL V3 Foundation; 2012 – Certificate Course of Advanced Project Management; 2012 – Advanced MS Project Course; 2011 – Advanced Excel Course; 2010 – Certificate Course of Project Management ; 2009 – Course of Managing stress in situations of conflict and negotiation; 2009 – Course of writing Communicate, create documents, Mail, Presentations and Reports effective; 2005 – Course of Unix AX; 2000 – Course of Quality Assurance – ISO 9000; 2000 – Ceritifate Course of Project Management ; 2000 – Cerficate Course of Lotus Notes Domino; 1995 – Course of Tourist Animator.

Mothertongue: PORTUGUESE Other languages: English C1  Italian C1  Spanish C1  French A1

COMPUTER SCIENCE KNOWLEDGE – Networks: Lan/Wan – Communcation Protocols: TCP/IP, ATM, Frame Relay, SIP – Internet / Intranet / Ethernet / Token Ring – Program languages: Basic C, Cobol, Fortran, HTML, Java XML, NCL, Pascal, Visual Basic, Lotus Notes Domino, Documentum, – Database: Microsoft SQL Server ; MySQL, Oracle, RDBMS, PostgreSQL – Web Server: Microsoft IIS – Project Management Tools – Monitoring Systems: PRTG Network Monitor, Microsoft Systems Center Operations Manager, Splunk, SQL Server Management Studio – Applicative Tools: MsOffice (Word, Access, Excel, PowerPoint, PhotoShop, Publisher), MsVision 2000). -:Client/Server Platforms; Mainframe, Server ISeries e AS/400 – S.O: Dos, Windows 9x, ME, XP, NT4, 2000 professional, 2003, 2007, server 2003, 2007, Linux, Unix, VMware Virtual Infrastructure, XEN, KVM, virtual smartphone platform