• Training certifications:
• Effective leadership based on emotional feelings – Smeralda Lucaselli, DevOnD
• • Finance for non-financial – Simone Sansarini, Change (Siena)
• • Powerful presentation – Constellations (Siena)
• • Managed Print Services: Training for Local Print Service Managers – Claudia Lehmann, Managed Printing Services Novartis (Basel)
• • Global Leadership and Management Development Program: Exercising Influence – Richard S. Spada, Director Development Novartis (Florence)
• • IT Administrator Qualification certificate – Chiara Agnorelli, Novartis QA (Siena)
• • Award Letter for NV&D IT Services Integration – Anders Goransson, Head of Global Infrastructure Services Operations Novartis (Siena)
• • NV&D IT Project Methodology/Quality Manual – Eckhard von Tesmar Global Head IT Quality Novartis (Siena)
• • ITIL Foundation EXIN certification – Incompany training solutions (Milan)
• • Cisco Content Engine Cashing Operation and Configuration – Ascom Education (Florence)
• • Introduction & base administration –  Solaris 9 – Ascom Education (Florence)
• • Maintaining a Microsfot Windows Server 2003 environment – Microsoft Certified Partner for Learning Solutions – Pipeline (Milan)
• • Integrating Wireless Networks – Global Knowledge Network Italia – (Rome)
• • Microsoft Office 2003 Advanced – Anna Grandesso – Elea  (Florence)
• • Support on Windows Xp Professional – Microsoft Certified Technical Education Center – Elea (Florence)
• • Service re seller certificate – Sonia Ciampi, Logotel (Pontedera)

Agosto 1992_Diploma

Settembre 2014 – Oggi_IT Operations Manager_Novartis_Siena