Luglio 2015 – Oggi Figura ricoperta Service Desk Engineer; Datore di lavoro Dimension Data Italia SpA; Luogo Milano

Principali attività e responsabilità; ? monitoring, networking fault management / ISP fault management, troubleshooting, MACD’s on worldwide customers network infrastructures, mainly on Cisco, Juniper, Meraki, HP, Windows Server, VMware technologies; switching, routing, wireless WLC/standalone AP’s. IT Service Management (ITSM) ServiceNow, Service Anywhere Hewlett Packard and as monitoring tools it is used Ipswitch WhatsUp Gold, Solar Winds, Centreon and Zabbix.

Gennaio 2014 – Giugno 2015 Figura ricoperta Network Operations Engineer; Datore di lavoro Exum s.r.l. – partner Swisscom Hospitality; Luogo Milano

Principali attività e responsabilità; ? active in projects related to deployment&post-deployment, onsite and remote network operations, nationwide and international for five stars hotel chains as Hilton, Marriott, NH.
? network documentation (VISIO)
? site survey, qualitative test for Wi-Fi and LAN: data rate, interference and real throughput, HEATMAPs using Ekahau|Tamograph|Airmagnet.
? onsite technical operation for setup and support on a global scale for huge events | conference,

Settembre 2012 – Dicembre 2013 Figura ricoperta Field Network Engineer; Datore di lavoro Maclan s.r.l. /( iBAHN Corporate partner); Luogo Milano

Principali attività e responsabilità; Networking solutions to small – medium business and data center, rack / cabling: structured cabling, installation and testing LAN – WLAN. Network documentation.

Customer care technical support.

Design and pre-deployment off-site of wireless LAN infrastructure; qualitative test, the data rate, interference and real throughput  (HEATMAP).

Active in project (iBAHN partner) for the modernization of networks (wired and wireless) at HILTON chain in Europe ( Germany, Sweden, Denmark, Austria, Netherlands, France, Switzerland ) and at national level ( Rome, Milan, Florence, Taranto, Venice ), at Hotel Principe di Savoia and other projects at national and international level. Business or sector  Communications and solutions  

Marzo 2012 – Agosto 2012 Figura ricoperta Internship – Customer Relationship Manager; Datore di lavoro IKEA SPA; Luogo Carugate , Milan, Italy

Principali attività e responsabilità; Development of Customer Relationship Management, CRM, for customer relation department on platform JSPWiki. Analysis, development and implementation of a range of information, tools and working procedures to optimize the flow of customer care management.

Istruzione e Formazione

Data Studio in corso

Titolo della qualifica rilasciata Cisco CCNA Wireless 200-355 WIFUND

Istituto di istruzione o formazione E-learning | Cisco Academy | Official CBT Nuggets

Luogo E-learning | Cisco Academy | Official CBT Nuggets

Principali tematiche / competenze professionali acquisite; The training in this area of expertise provides  the knowledge and skills to configure, implement, and support wireless local area networks (WLANs). 

Data Marzo 2017

Titolo della qualifica rilasciata Cisco-CMNA (Certified Meraki Networking Associate)

Istituto di istruzione o formazione Cisco Meraki

Luogo Milano

Principali tematiche / competenze professionali acquisite; CERTIFIED MERAKI NETWORKING ASSOCIATE (CMNA)

CMNA is an architecture-focused one-day, hands-on lab certification class for pre-sales engineers from Meraki’s authorized partners. The training and certification aims to provide foundational knowledge for partners to allow them to develop competence with Meraki products and positioning. Attendees who successfully complete the training will receive the CMNA certification.

Data Marzo 2017

Titolo della qualifica rilasciata Cisco CCNA Security

Istituto di istruzione o formazione Crystal Mind – Cisco Academy (Bucarest)

Luogo E-learning – NetAcademy CISCO CCNA Security

Principali tematiche / competenze professionali acquisite; Describe the security threats facing modern networkinfrastructures
· Secure Cisco® routers
· Implement AAA on Cisco routers using a local routerdatabase and external server
· Mitigate threats to Cisco routers and networks using  ACLs
· Implement secure network design, management and reporting.

· Mitigate common Layer 2 attacks
· Implement the Cisco IOS® firewall feature set
· Deploy the Cisco ASA for firewalling and NAT/PAT
services
· Implement the Cisco IOS IPS feature set
· Implement a site-to-site VPN
· Implement a remote access VPN

I have the Certificate of Course Completion from Cisco NetAcad, NOT Cisco CCNA SEC  industrial certification.

Data Aprile 2016

Titolo della qualifica rilasciata VMware VCA-DCV

Istituto di istruzione o formazione Official CBT Nuggets

Luogo E-learning – Official CBT Nuggets

Principali tematiche / competenze professionali acquisite; VMware VCA-DCV VMware Certified Associate – Data Center Virtualization.

Data Marzo 2014

Titolo della qualifica rilasciata Cisco CCNA

Istituto di istruzione o formazione Europe Networking Milan – Cisco Academy ( Italy )

Luogo Milano

Principali tematiche / competenze professionali acquisite

Configure and troubleshoot VLANs and inter-VLAN routing;  ACLs, DHCP and DNS for IPv4 and IPv6; configure and troubleshoot NAT |  Network Design Concepts.
Switching  technologies (VLANs – RSTP – PVSTP – 802.1q  – Etherchannel).
Routing   technologies (HSRP – single e multiarea OSPF – EIGRP – FRAME RELAY).
VPN technology: GRE, IPsec, SSL.HDLC, PPP(multilink), PPPOE. SNMP –  NETFLOW.

Manage Cisco  IOS Software licensing and configuration files.

Data Aprile 2011

Titolo della qualifica rilasciata Bachelor D. in Economics and International Science

Istituto di istruzione o formazione University of Milan, Italy

Luogo Milano

Principali tematiche / competenze professionali acquisite

Final Thesis: EU framework in the field of national security.

Erasmus for 6 months to University of Bucharest (Romania). 

Data Luglio 2006

Titolo della qualifica rilasciata High school degree – Computer Science

Istituto di istruzione o formazione I.T.I.S. Molinari, Milan, Italy

Luogo Milano

Principali tematiche / competenze professionali acquisite

Networking Systems, Electronics, Computer science.

Final Thesis: Design, (OrCAD) circuit for driving 8 LEDs trough the parallel port ( C & VB ), drawing on the project website (HTLM) and processing database (Access).

Conoscenze linguistiche

Lingua Italiano

Capacità di lettura/scrittura Madrelingua

Capacità di espressione orale Madrelingua

Lingua English

Capacità di lettura/scrittura Ottimo

Capacità di espressione orale Ottimo

Note

English courses to London ( 3 months in 2009 ) and to Dublin ( 3 months in 2010 ).

Lingua Romanian

Capacità di lettura/scrittura Madrelingua

Capacità di espressione orale Madrelingua

Conoscenze informatiche

Capacità e competenze informatiche

 I have an in-depth theoretical and practical knowledge of the main concept of networking, gained during the work experience and training of the Cisco Networking Academy program CCNA carried out directly on the Cisco’s equipment.

I am able to: Configure router and switch / problem solving – troubleshooting / rack – cabling – structured cabling / Site survey to perform a complete design and pre-deployment off-site WLAN infrastructure | quality-testing Heatmap ( Ekahau / TamoGraph / AirMagnet ) of a WLAN infrastructure.

Configuring HP switches, access points, HP / Colubris, access controller HP / Colubris, access controller DELL PowerEdge R210 II. Configuring access points Ruckus, Ruckus Wireless ZoneDirector controller. Basic VMware skills.

Process documentation: network diagram (M. Visio) file provisioning, testing Heatmap-quality, pre-design and off-site deployment of WLAN infrastructure.

Good knowledge of the Mac OS operating systems, Windows 8 and earlier.  Excellent knowledge of Office package. Good knowledge processing algorithms and programming in C. Knowledge of VB 6.   Good skills in relation to hardware and software issues. Good knowledge of HTML and ASSEMBLY. Understanding object-oriented programming. Excellent use of the Internet and major e-mail programs.

Excellent use of Ekahau / TamoGraph / AirMagnet for the design and testing Wi-Fi networks. Using instrumentation FLUKE-cable analyzer with the relevant certifications.

Basic knowledge of AD, Exchange.

Cisco Prime, Cisco Meraki, Ubiquiti Networks.

MACD’s  on Cisco, Juniper, Meraki, HP, Windows Server, VMware technologies; switching, routing, wireless WLC/standalone AP’s. IT Service Management (ITSM) ServiceNow, Service Anywhere Hewlett Packard and as monitoring tools it is used Ipswitch WhatsUp Gold, Solar Winds, Centreon and Zabbix.

Configure and troubleshoot VLANs and inter-VLAN routing; ACLs, DHCP and DNS for IPv4 and IPv6; configure and troubleshoot NAT | Network Design Concepts.
Switching technologies (VLANs – RSTP – PVSTP – 802.1q – Etherchannel).
Routing technologies (HSRP – single e multiarea OSPF – EIGRP – FRAME RELAY).
VPN technology: GRE, IPsec, SSL.HDLC, PPP(multilink), PPPOE. SNMP – NETFLOW.
Manage Cisco IOS Software licensing and configuration files.