Figura professionale: Project/Service Manager ICT and Network

Nome Cognome: A. D.Età: 56
Cellulare/Telefono: Riservato!E-mail: Riservato!
CV Allegato: Riservato!Categoria CV: Project Manager/Architetto SW/ IT Manager
Sede preferita: Torino

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Sommario

Project/Service Manager ICT and Network

Esperienze

01/01/2017–alla data attuale Project Manager Amaris IS S.r.l. presso CNH Industrial, Torino (i) Senior Project Manager working as consultant at CNH Industrial (Parts & Services) • Lead projects using IT project management methods • Coordinate and liaise with the Information and Communication Technology (ICT), business and third party vendors and software providers • Work with service providers regarding application enhancements, customization, and new releases • Produce project and functional documents (project plan, test plan, status reports etc) • Serve as Project Manager for WMS implementations/Upgrades • Define and manage project tasks, resources, project budget, risks, issues and escalations • Manage stakeholders and represent WMS team on cross functional meetings and forum

04/08/2014–31/12/2016 Service Delivery Manager O.T.S. S.p.A. at GE Avio Srl, Rivalta di Torino (Italia) IT Service Management for Facility Management and Data Center. Within this Managed Services contract, I am responsible to coordinate resources and activities related to the Infrastructure and Service Management for IT Data Center. Activities and Responsibilities: • Accountable for the Service Support process including ensuring it is adhered to and to drive continual improvement. • Ensure fast and effective resolution of incidents impacting our live network and deliver resolutions within relevant associated SLA and KPI measures. • Make strategic decisions concerning the operational effectiveness and future direction of the team, associated resources and accountabilities from a customer perspective. Manage the implementation of that strategy. • Successfully embed a relationship model with associated stakeholders and partners that identify continual service improvement as a habit, and to deliver efficiencies operationally. • Promote customer awareness and point of view. • Constantly aims to develop all individual talent within the team. • Provide direction, mentoring, inspiration across teams and encourages development. • Managerial Escalation ▪ OS & AS : Unix ( HP/SUN/AIX/LINUX) – MS (WINDOWS SERVER 2000/2003/2008/2012 – EXCHANGE 2003/2008/2012 – IIS) ▪ DB : DB (Oracle, MySQL, MS SQL,DB2) ▪ STORAGE : (NETAPP, IBM V7000 Unified) ▪ Operations, Incident Management, Problem Management, Change Management

01/01/2013–01/08/2014 Project Manager IT & TLC WIKER GSM Srl at Selex ES, Caselle di Torino (Italia) Project AGS NATO Analysis and eliciting customer needs and required functionality early in the development cycle, documenting requirements and analyzing the technical problems of implementation, and then proceed with the design of IT infrastructure, Networking, Security and choices hardware components while considering the problem and complete the life cycle of the system.

01/07/2012–31/12/2012 Project Manager IT & TLC Altran SpA at H3G S.p.A., Trezzano sul Naviglio (Italia) ▪ Drafting, review and update of RDF documents ▪ Preparation and participation in meetings for activities with ENSI or other suppliers ▪ Control and requests to suppliers on deliveries and shipment documentation ▪ Capacity Planning Server and Storage ▪ Analysis of the need for technological upgrading of Server and Storage Infrastructure ▪ Defining investment cards for purchases process (Capex / Opex) ▪ Definitions of architectural solutions based on Sun technology, HP, DELL, EMC, Cisco ▪ Definition of business cases to demonstrate the convenience of new initiatives ▪ Monitoring, verification and alignment of the various databases involved in the process of ▪ Creating and issuing CR, technical documentation, PDA, RDA, Orders, Receptions ▪ Identification of possible synergies between various initiatives for containment of costs and Improve the architecture of the data center ▪ Analysis of the technical initiatives to identify and propose possible alternative solutions ▪ Project Control Analysis ▪ Design and review of business processes H3G

01/07/2011–30/06/2012 Site Manager STM Srl at WIND SpA, Ivrea (Italia) IT Service Management for Facility Management and Data Center. ▪ OS & AS : Unix ( HP/SUN/AIX/LINUX) – MS (WINDOWS SERVER 2000/2003/2008/2012 – EXCHANGE 2003/2008/2012 – IIS) ▪ DB : DB (Oracle, MySQL, MS SQL,DB2) ▪ STORAGE : (NETAPP, IBM V7000 Unified) ▪ Operations, Incident Management, Problem Management, Change Management.

01/03/2010–30/06/2011 Area Manager Pluservice Srl, Senigallia (Italia) ▪ Ensure the achievement of revenue targets and contribution margins, that the Company defines – from year to year – for the geographical area entrusted; ▪ Ensure the development of the Customer Area Portfolio Geographical entrusted, through: ▪ Search for new channels: – creation of an indirect organization (signalers, ▪ business brokers, etc.). ▪ Collaboration with technical / business partners; ▪ Collaboration with Companies TPL on innovative projects, likely to funding from local authorities, central and / or EEC ▪ Research new markets: – companies that manage fleets for the road transport of goods; ▪ business owners of large fleets of technical and / or Service (airports, highways, Anas, etc.); companies operating in the environmental and urban sector ▪ Monitor, bringing the synthesis to the Marketing & Commercial, the performance of various competitors operating geographical Area (which are, price policy and market conditions, bidding platform, points strengths and weaknesses, etc.). ▪ Prepare, in collaboration with the Marketing & Commercial, the assumptions of annual budgets; ▪ Develop, in collaboration with the Marketing & Sales: assumptions the pricing policy; the marketing efforts necessary to better penetration of the company expertise in the area; ▪ Proposals for participation in trade fairs, exhibitions and market interest events reference; etc. ▪ Transfer Technique Area new market demands / Customer, entailing updates and / or revisions of the platform offered by the Company; ▪ Ensuring the satisfaction of the responsible of the Customer; ▪ Ensure compliance with the commercial terms and payments, by ▪ Customers geographical Area entrusted, provided in the individual contracts with the Our company; ▪ Ensure the advancement of the individual supervision related orders contracts geographical of the Customer entrusted, in development at the technical area, for the enforcement of the timing and conditions of supply under contract with individual Customer Area itself; ▪ Ensure "on-line" update of customer cards and visit reports and advancing negotiations provided for in the Company's computerized system; ▪ Liaise with the technical area during the execution of the / e contract / s acquired / s, in order to be constantly informed about the advancement of / and the same / and and preventive action with / Client / i for the solution of any problems that may occur; ▪ Collaborate with the Technical Area during the project preparation and / or offers, in order to present to the / Client / the best technical solutions with the best value for money; ▪ Work with the Technical Area for the preparation of "demo" to / Client / i on specific and highly customized solutions and / or products / services offered by the Company

01/01/2005–31/12/2009 Project Manager IT & TLC Alfasoft Srl at CSI Piemonte, Torino (Italia) ▪ Experimentation and Design Software Distribution / Patch ProductsManagement / Inventory. ▪ Design of the new IT infrastructure and telecommunications Public Administration Piedmont (City of Turin -ARPA Piemonte – CSI Piemonte – Justice Group) to accommodate the migration from Windows NT 4.0 to Active Directory with Windows Server 2003. ▪ Feasibility study and criticality ▪ Redefinition of the network links between offices of the City of Turin and the star center place at the headquarters of CSI Piemonte. ▪ Study of mechanisms of fault tolerance is the network side (Redundancy Network Equipment Assets and Liabilities) that the data side (Backup and Disaster Recovery) to ensure SLA 24/7 ▪ Study of compliance with law (Decree No. 196) for the new infrastructure design and construction of a laboratory test for the verification of the technologies to be used for new infrastructure ▪ Study of the vulnerability of the information system in place (virus – Backdoor – Trojan – Spyware Firewall) with the use of targeted testing client-server side both the LAN side and WAN with IDS and NIDS ▪ Redefinition of policies concerning the provisioning and Active / Passive Safety Policy that business, both side TLC. ▪ Study and planning for the implementation of the single-name / single password among heterogeneous environments in place for the customer ▪ Definition and choice of instruments for the System Management and Inventory (SMS) ▪ Customer Management and Suppliers involved in the implementation of the new infrastructure for the planning of times and activities to be performed ▪ resource management systems engineering assistance on the various environments (windows – unix) for deployment in production of the new infrastructure ▪ Design and implementation of testing Infrastructural ▪ Mass production of the new infrastructure AD and disposal of the old infrastructure based on Unix and NT 4 ▪ Planning and Commissioning Production for Public Administration Piemontese ( Region Piemonte – Piedmont Regional Council – CSI Piemonte) infrastructure on the integration of services PIM (Personal Information Manager) on Domino platform to type Mobile devices (PDA Phone) with tools (mSuite and Blackberry) ▪ Study of existing solutions on the market ▪ Choice of mobile devices suitable for the required functionality ▪ Designing IT Infrastructure and Network Wi-Fi / GPRS for mobile device access to the Star Center at CSI Piemonte ▪ Design and definition of security policies for access to data through use of secure protocols and authentication with Digital Certificate. ▪ Design and Implementation of a test laboratory for the timely verification of all the functionality required by the client (Mail -Address Book – Calendars – Commitments and Deadlines – Programming Events) and related security vulnerabilities and reliability ▪ Customer Management and Suppliers involved in the planning of times and activities to be performed ▪ Definition of security policies to be implemented to comply with the legislation force and to ensure maximum safety of sensitive data ▪ Service Management Systems related to the Client for deployment ▪ Environmental Testing and subsequently of the new Infrastructure Production ▪ Project Manager for Housing Infrastructure and Public Administration Hosting Piemontese environment with dedicated HW & Virtualised Infrastructure at Virtual Farm with VMware ESX Server Enterprise technologies. ▪ Analysis of the feasibility prerequisites for each third-party application to be placed in Housing / Hosting ▪ Full infrastructure design and TLC to host applications in Housing / Hosting at the Server Farm of CSI Piemonte ▪ Analysis of the problems of safety related to any application, OS and Network Access with related design and test the reliability of the solution. ▪ Customer Management and Suppliers involved in the planning of times and activities to be performed ▪ Management of Mass process Exercise of services passing through all the proposed uses Pro-CSI flow (Test-Production Test) for Housing and Hosting. ▪ Realization The documentation for each project, including the Reporting work progress for each task performed

01/01/2004–31/12/2004 Project Manager TLC Altran at British Telecom SpA, Torino (i) ▪ Consistency analysis and feasibility of projects TLC cared for ▪ Elaboration of planning and detailed scheduling ▪ Organization of human resources involved in the project ▪ Distribution of resources on the activities and conduct monitoring. ▪ Periodic inspection process, bringing the steering committee the state of play of the work and the conclusion estimates, anticipating any needs of particular interventions or contractual revisions. ▪ Participation in the steering committee and implementation of decisions, ▪ Jack of all initiatives aimed at preventing the risks, ▪ Maintenance of contacts with the relevant users and end users by planning the involvement in the various activities of the project, ▪ Production of documentation of my competence and supervision of that produced by project team, ▪ Quality Control of partial services and analysis

01/01/2000–31/12/2003 IT and Account Manager Biesse Sistemi SpA, Grugliasco (Italia) ▪ Ensure the achievement of revenue targets and contribution margins, that the Company defines – from year to year – for the geographical area entrusted; ▪ Ensure the development of the Customer Area Portfolio Geographical entrusted, through: ▪ Search for new channels: – creation of an indirect organization (signalers, ▪ business brokers, etc.). ▪ Collaboration with technical / business partners; ▪ Collaboration with Companies TPL on innovative projects, likely to funding from local authorities, central and / or EEC ▪ Research new markets: – companies that manage fleets for the road transport of goods; ▪ business owners of large fleets of technical and / or Service (airports, highways, Anas, etc.); companies operating in the environmental and urban sector ▪ Monitor, bringing the synthesis to the Marketing & Commercial, the performance of various competitors operating geographical Area (which are, price policy and market conditions, bidding platform, points strengths and weaknesses, etc.). ▪ Prepare, in collaboration with the Marketing & Commercial, the assumptions of annual budgets; ▪ Develop, in collaboration with the Marketing & Sales: assumptions the pricing policy; the marketing efforts necessary to better penetration of the company expertise in the area; ▪ Proposals for participation in trade fairs, exhibitions and market interest events reference; etc. ▪ Transfer Technique Area new market demands / Customer, entailing updates and / or revisions of the platform offered by the Company; ▪ Ensuring the satisfaction of the responsible of the Customer; ▪ Ensure compliance with the commercial terms and payments, by Customers geographical Area entrusted, provided in the individual contracts with the Our company; ▪ Ensure the advancement of the individual supervision related orders contracts geographical of the Customer entrusted, in development at the technical area, for the enforcement of the timing and conditions of supply under contract with individual Customer Area itself; ▪ Ensure "on-line" update of customer cards and visit reports and advancing negotiations provided for in the Company's computerized system; ▪ Liaise with the technical area during the execution of the / e contract / s acquired / s, in order to be constantly informed about the advancement of / and the same / and and preventive action with / Client / i for the solution of any problems that may occur; ▪ Collaborate with the Technical Area during the project preparation and / or offers, in order to present to the / Client / the best technical solutions with the best value for money; ▪ Work with the Technical Area for the preparation of "demo" to / Client / i on specific and highly customized solutions and / or products / services offered by the Company

01/01/1998–31/12/1999 Project Manager IT & TLC AWS SpA, Moncalieri (Italia) Design / Development and implementation of the Information System of AWS S.p.A.

01/01/1995–31/12/1998 Technical Consultant IT Alfasoft Srl at SAI Assicurazioni, TIM, TELECOM, INTESA, Torino (Italia) ▪ National Responsible Room Installations and test the SAI Assicurazioni Turin. ▪ Systems Engineer Windows NT, Unix, Internet, Intranet, LAN. ▪ Java programmer, HTML, Visual Basic. ▪ Systems Engineer Sinix, Windows NT at the Internal Auditing of the Turin TIM. ▪ Unix AIX, Windows NT, Procedurista JCL-OPC at TELECOM Turin. ▪ Systems Engineer Windows NT, Unix at INTESA of Turin.

01/01/1992–31/12/1995 Technical Project & Account Manager G.V.A. Multimedia Srl, Torino (Italia) ▪ Design and Implementation of Electric Circuits with Orcad. ▪ Design and Implementation of Information Systems Multimedia. ▪ Design and Implementation of Audio-Video equipment. ▪ Design and Implementation of the first Multimedia Language Lab to Voice Command.

EDUCATION AND TRAINING

01/09/1982–01/09/1987 Perito tecnico Industriale ITIS Altamura, Foggia (Italia)

01/01/1992–alla data attuale Courses: ▪ Internet, IIS4, Networking, Routing, HTML, Java, SQL, Cobol II, Windows NT, Unix, JCL, TSO performed at the Alfasoft of Turin. ▪ Routing on ZYXEL, CISCO and ALLIED TELESYN at the ALGOL of Turin. ▪ Firewalling and VPN on WATCHGUARD products made with the Sidin in Turin. ▪ Red Hat 6.5 Enterprise made at Selex ES. ▪ NetApp Certified Storage Associate NCSA NS0-145 place at Milan OTS. ▪ VMware.Virtualization.VCP.vSphere.5 and 6 performed at Milan OTS. ▪ Microsoft Windows Server 2012 R2 MCSA place at Milan OTS. ▪ Advanced Networking, enabling the Cisco CCENT and CCNA certifications made at Hacklab Cosenza.

01/01/1989 Agente di Commercio Camera di Commercio, Foggia (Italia)

01/01/1987–31/12/1987 Programmatore su Elaboratore Elettronico IRAPL, Lucera (Italia)

PERSONAL SKILLS Native language ITALIAN Other languages inglese B2 spagnolo B2 francese A2

Competenze professionali ▪ Processes of commissioning, upgrade, O & M, Integration, Troubleshooting, Signaling, ▪ Parameters Planning, and Dimensioniong, VMware ESX Server, Hyper V, Citrix, Orcad. ▪ MS Visio, MS Project, MS Access, MS Excel, MS Powerpoint, MS Word, server sizing and storage tools, IVR, Asterisk, Web Conferencing, Web Services ▪ Unix, Sinix, Linux (Red Hat – SuSE – Ubuntu), SCO Unix, Solaris, Mac OS, HP, AIX, ▪ MDaemon Server, Zimbra, SMS 2003, Marimba, SUS, WUS, Storage Management., WWW Server (IIS -Apache), Mail Server (Exchange – QMAIL Zimbra), ISA Server, FTP Server, Proxy Server, VPN, VoIP, Firewalling & IT Security ▪ Network protocols: TCP / IP, IPX / SPX, NetBEUI ▪ MS OS: Dos, Windows 3.11 / 95/98/2000/2003/2008/2012 / NT / XP / VISTA / NT Terminal Server. ▪ Basic, Pascal, DBIII, Clipper, Visual Basic. ▪ Cobol II, SQL Server, Proxy, Firewall, Routing, Fax Server. ▪ VMware ESX 3.5/4/5/6 ▪ Switching and Routing CISCO ▪ NetApp Storage

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