IT Support Specialist/Business Analyst -Food and Agriculture Organization of the United Nations, Rome, Italy (March 2009– May 2017) Analysing of existing business practice and providing technical solutions for growth and improvement. (IT Service-Desk ,Quality Data Analyst, Asset management, Budget, Finance, Procurement, Travel, Emergency Operation) Duties § Corporation IT support hardware and software § Analysing of large volumes of data through MySQL, Access and Excel § Data accuracy and authenticy § Presentation and summary of large volumes data using user friendly interfaces in Access, together with charts and graphs in Excel § Producing detailed data reports with emphasis on Travel, Finance and Asset Management § Focusing on forecasting and planning and all round business process improvement § Gathering and presenting technical data and suggesting necessary reactions to forecasts § Creating and working to business growth plans § Implementation of new working practices within existing business framework § Liaising with development team and providing relevant data and guidance for business improvements § Meticulous documentation and follow through regarding Software Delivery Life Cycle § Managing the analysis on large scale IT projects and implementing specified solutions related to Asset Management, Financial and Procurement. § Undertaking user and system test plans § Documentation and visual aids for end user § Designing and troubleshooting an adaptable workflow system § Design and produce reports for financial statistical data to stakeholders § Reviewing financial and budgetary data and streamlining areas to maximise efficiency of resources § Liaising with business and technical consultants § Preparing briefing materials and presentations (PowerPoint)

IT Officer –World Health Organization, Geneva, Switzerland (March 2008 – April 2009) Duties § Research and Implementation of applications to manage and monitor emergency health outbreaks § Research and procurement of latest and best suitable IT equipment for monitoring and managing Emergency Health Outbreak from HQ § Video and teleconference management through Meeting Room Manager § Logon script programming for the Emergency Outbreak Centre

IT Specialist for Emergency Operations – Food and Agriculture Organization of the United Nations, Rome, Italy (September 2005 to February 2008) Duties § Research and Implementation of applications to manage and monitor emergency health outbreaks § Management and update of divisional Emergency website § Research, planning and collaboration with other UN agencies for IT Risk Management Strategies § Divisional IT support (software and hardware) § Asset Manangement and maintenance of IT inventory

Website Administrator – World Food Programme, Rome, Italy (September 2003 to August 2005) Duties § Internet and Intranet management and update § Electronic Document Management § Data Analysis § Graphic design § General admin tasks

Graphic Designer – Oblique (Lotus Business Partner), Rome, Italy (September 1999 to August 2003) Duties § Personalization of Lotus applications § Main projects included: Telecom Italia, ANAIL, Trenitalia, Florence University, Rome University

Previous Work Experiences before 1999: 1999 FPM , Rome Graphic designer and web design 1998- Sept ’99 A.B.L. , Rome Fashion and Packaging Designer 1997-1998 FPM , Rome Stage for graphic designer 1996 Halfon , Rome Designer/Pattern Cutter 1995-’96 Norman Icking, Dusseldorf Fashion Designer 1991-’94 Nuova Sfinge (Giujusa), Rome Fashion Designer and Pattern Cutter 1990 Stadio Flaminio, Rome Public Relations and interpreter for international concerts 1990 Video Recording, Rome Subtitle synchronizer 1988 Courtaulds – Sheers ,London Fashion Designer and Computerized Pattern Cutter, Customer portfolio – Marks and Spencers, lingerie

1986-’87 French Connection, London Fashion Designer and Pattern Cutter 1985-’86 Chelsea Girl, London Fashion Designer 1983-’84 Peter Shelley, Manchester Fashion Designer and Pattern Cutter

Education Portsmouth University (2013) BSc (Hons) in Computer Technology and Management Including the following modules: § Business skills § Operations management § Business ethics § System Design and Implementation Manchester Metropolitan University (1983) HND in Fashion Design and Technology Including the following modules: § Business Studies § Computer Science § Art and Design § Pattern Cutting