• Date     From June 2016 so far
• Name and address of Employer    Vlocity – Industry Cloud Apps, Naples (Italy) 
• Role and Technology     Program Manager (Salesforce/Vlocity)
• Duties
    Management activities
•    Resource staffing and activities planning for each team member. Defining the appropriate project pyramid cost by comparing the effort amount (man/days) with the approved budget and team capacity
•    Monitoring of activity progress and tracking consumed budget (to define the overall status of the project)
Architectural activities:
•    Leading Integration meetings 
•    Solution blueprint design
Functional activities:
•    Attending kick-off meetings by collecting the client business needs
•    Attending CRP (agile methodology)
•    Product Catalogue design
•    Follow the whole software life cycle (DEV,ST,SIT,PROD)
•    UAT (User Acceptance Test) and User training;
• Client    Sky
• Date     From January 2012 to October 2016
• Name and address of Employer    Accenture Technology Solutions – Centro Direzionale, 80143, Napoli (Na)
  • Role and Technology    Release Manager
• Duties     Manage the whole life cycle of the requirements starting from the kick off meeting until the delivery in production environment of the applications implemented in the release. 
• Clients    Enel, Maserati, Sorgenia

• Date     From January 2007 to October 2012
• Name and address of Employer    Accenture Technology Solutions – Centro Direzionale, 80143, Napoli (Na)
  • Role and Technology    CRM Project Champion/CRM Functional Lead (Siebel)
• Duties
    Managed user requirements, from the start (attending to kick-off meeting with client) at the end after the delivery in production environment. Made Functional Design and defined the effort in man/day, to implement the user requirements. To define the effort required used the methodology of Functional Sizing FFPA-I (Fast Function Point Analysis Integrated) or using corporate tool (estimator).
Wrote the feasibility analysis document, used in the approval process of the requirement and, the functional specification document and test case document, used from development team and test team. Followed the delivery and the deploy of systems, defining the correct resource staffing within budget. Accountable for UAT (User Acceptance Test) and Business Simulation.
Involved in any problem, arise in the production environment. 
• Clients    Wind, British Telecom, ENI

• Date     From September 2005 at Dicember 2006 
 • Name and address of Employer     B-Source, Lugano (CH) 
• Role     Data Warehouse and ETL process designer 
 • Duties     Designed corporate data mart, and the ETL processes to load them. Deployed the ETL process, using Oracle Warehouse Builder. 

• Date     From October 2003 to September 2005 
 • Name and address of Employer     STMicroelectronics, Napoli (Na)                                                      • Role     Data Warehouse and ETL process designer 
  • Duties     Designed corporate data mart, and the ETL processes to load them. Deployed the ETL process, using Oracle Warehouse Builder. 
 

• Date     Form May 2001to October 2003 
• Name and address of Employer     Accenture Technology Solutions – Roma (Rm) 
• Role     Programmer C, PL-SQL 
• Duties     Worked on new and existent applications, using the C programming language, integrated with SQL embedded; To solve data issue in production environment, deployed shell UNIX and stored procedure PL/SQL 

PROFESSIONAL COURSES AND CERTIFICATIONS

• Date
• Name of the certification
• Name of the Institute    Mar 2016
Salesforce Sales Consultant Certified
Salesforce
• Name of the Institute    Mar 2016

Salesforce Service Consultant Certified
Salesforce
• Name of the Institute    Dec 2015

Salesforce Certified Administrator Certified
Salesforce• Date     April 2014
• Name of the certification
• Name of the Institute    Salesforce Developer DEV401 Certified
Salesforce

• Date     April 2015
• Name of the certification
• Name of the Institute    Certified SaaS Methodology Practitioner Certified
Salesforce

• Date     December 2012
• Name of the course
• Name of the Institute    Salesforce.com: Developer and Admin Accenture

• Date     June 2012
• Name of the certification
• Name of the Institute    Oracle Siebel 8 Consultant Certified Expert
Centro Copernicus, Napoli (NA)

• Date     June 2011
• Name of the course
• Name of the Institute    Oracle Performance Tuning
Elea, Centro Direzionale is. F2, 80143, Napoli (NA)

• Date     April 2011
• Name of the course
• Name of the Institute    Team Lead School
Elea, Centro Direzionale is. F2, 80143, Napoli (NA)

• Date     December 2010
• Name of the course
• Name of the Institute    Oracle Database Administration
Elea, Centro Direzionale is. F2, 80143, Napoli (NA)

• Date     June 2010
• Name of the course
• Name of the Institute    Leadership Skills for Supervisors 
Elea, Centro Direzionale is. F2, 80143, Napoli (NA)

• Date     December 2008
• Name of the course
• Name of the Institute    Leadership For New Supervisor
Elea, Centro Direzionale is. F2, 80143, Napoli (NA)

  • Date     May 2007
• Name of the course
• Name of the Institute    Application Design School
Elea, Centro Direzionale is. F2, 80143, Napoli (NA)

• Date     March 2004
• Name of the certification
• Name of the Institute    Software-CMM (Capability Maturity Model)
ONE-ANS, Napoli (Na)

LANGUAGES
MOTHER TONGUE    ITALIAN

    Understanding    Speaking    Writing
OTHER LANGUAGE    Hearing    Reading    Spoken Interaction    Oral production    
English    B2    Intermediate    B2    Upper Intermediate    B2    Intermediate    B2    Intermediate    B2    Intermediate

PERSONAL SKILLS

COMPUTER SKILLS AND COMPETENCE
    •    Salesforce.com, Siebel 8.1/8.0/7.8/6.3, DBMS Oracle 8/9/11g, MySQL, Access 
•    Programming Language: Sql, Pl-Sql, Apex, VisualForce, C #,C, C++, Pascal, Matlab, Uml, Assembler.
•    Applications: Microsoft Office – OpenOffice
•    Operating Systems:  Windows98, 2000, XP, Vista, Seven, Linux

INTERPERSONAL AND ORGANIZATIONAL SKILLS    Strong propensity to interpersonal relationships, problem solving attitude and teamwork with strong adaptability and management team.

ADDITIONAL INFORMATION

INTEREST
Sport: Swimming, Football, basket, joking
Wine Tasting, Travel, Reading Books
EDUCATION AND TRAINING
    
• Date     November – 2004
• Name and Address of University    University of Study of Naples “Federico II”, Naples, Italy
• Bachelor's degree    Statistics and Information Technology for Economy Enterprises
• Bachelor's degree Mark    105/110
• Thesis     Data Warehouse: Components and Processes. ST–Microelectronics case
• Date     Novembre – 1999
• Name and Address of University    University of Study of Naples “Federico II”, Naples, Italy
• Bachelor's degree    Statistics and Information Technology in Marketing
• Bachelor's degree Mark    110/110
• Thesis    Market Analysis: Measurement of the audience in the various advertising vehicles
• Date     July – 1996
• Name and Address of High School    Technical and Industrial Institute “F. Giordani”, Naples, Italy
• Qualification    Industrial Expert with specialization in Information Technology
• Mark    44/60