Plimsoll publishing UK – Business Analyst in charge of Italian Market Stockton on Tees, UK 04/2018 – 07/2018

(Management Consulting)

Business Analysis of the most promising, consistent, and attractive companies at the forefront of the Italian market.

Key Accomplishments

·      Developed financial reports through balance sheets analysis for Italian Companies belonging to different industries

·      Provided a set of consistent financial indexes in accordance with Company business

·      Assisting Companies through data collection to set realistic goals and guiding them along the path towards success

3WLab – Project Manager Rome, Italy 07/2016 – 09/2016

(Information Technology)

Project: “Certified Customer Service Feedback” (CCSF) aimed at tackling fake reviews on the internet.

Key Accomplishments

·      Successfully investigated the impact of fake reviews on diverse Italian industries

·      Determined the needs and advantages for vendors and customers deriving from the adoption of the platform CCSF (e.g. brand reputation, internet positioning, marketing policies, market trend prediction, e-WOM, etc.)

·      Maintain consistent communication with management while managing customer needs and expectations by meeting project timelines

·      Proactively built and maintained strong customer relationships

Deliverables: development of a set of tools for platform improvement

Optel – Project Manager | Business Analyst Rome, Italy 09/2011 – 08/2016

(Cutting-edge Technologies)

Performed dual roles as business analyst and project manager for multiple IT and R&D projects within the scope of a program, and including individual based projects to deliver customer-facing IT and R&D solutions.

Key Accomplishments

·      Research of funds at regional and national level in order to achieve the most preferable funding rates

·      Scope, Schedule, Resource, and Cost management of projects

·      Managed relationships with financing institutions and stakeholders for ongoing projects

·      Developed short to long term business plans with projects cost benefit analysis

·      Conducted financial cash flow reporting and monitoring while overseeing civil and industrial accounting

·      Collaboration with budget income statement, cash flow statement and balance sheet

·      Participated in the implementation of a UNI EN 9100 quality management system·      Formulated various operational features including reorganization of process flow and formulation of departmental best practicesA.D. Das Auto –

Managing Partner Rome, Italy 10/2009 – 08/2011

(Automotive)

Implemented actionable solutions to obtain performance results ranging from increased sales to increased efficiency to increased customer satisfaction.

Key Accomplishments

·      Actively managed the procurement and sale of motor vehicles while upholding company's sales goals and objectives

·      Managed the relationship of customers, suppliers, financial and insurance companies while overseeing marketing and promotions

The Nice Hand – Managing Partner Rome, Italy 07/2007 – 09/2009

(Gambling)

Development and implementation of business strategies and overall business operations, corporate strategy and relationship management.

Key Accomplishment

·      Successfully established and executed a marketing strategy to expand market share and increase sales

·      Resolved customer complaints while maintaining friendly and professional customer interactions

·      Collaborated with business partners to ensure the delivery of high-quality product and service

Organization of events, marketing campaigns and customer experience