2017June – Present              Transtec Services

Program Manager

ü  Brochesia Application Projects – Development of SW Solutions in IT (Industry 4.0).

Increased service availability, at the moment itis 99.9% and 70% bug fixing reduced.

Methodologyused SCRUM, for the management of the activities and the development are used of Jira and Bitbucket.

Some details:

–          I define the developmentpriorities on the basis of the Roadmap shared with the Business.

–          I do the Governance of the development team activities

–          I assure the success of the release phases of project software developments.

–          I coordinate the software testing processduring the test phase.

–          I organize and monitor the Integration test phase.

–          I monitor the progress of the projects with respect to the estimated times and I guarantee the respect of the times according to the prefixedobjectives.

–          I assure the correctimplementation of applicationsolutions.

–          I coordinate the internal support team ( 5 developer, 2 tester)

ü  5G City Wind3 Project, experimentation on the cities of Prato andL’Aquila, partnership with Wind3 ZTE  and Open Fiber

–         BrochesiaProject representative and contract management

–         SAL Management

–         Coordination of the activities with the other Partner

–         Responsible for the delivery

ü  Consulting, Transformation and Implementation Projects for Telco Customer Company

–          Management and coordination of PMs on individual projects.

–          Head of SAL bothinternal and towardsfinal customers.

–          Head of Staffing, time control and reporting, compliance with the planned budget.

I amalsoresponsible for the following activities:

ü  Recruiting, Staffing Placement and HR Management of personnel and collaborators.

ü  Quality Assurance.

ü  Control and Improvement of business activities and processes for the provision of services.

ü  Supervision of the coordination of activities related for the tenders.

2017 Februaryto May          AltranSpA(asconsultant)

Project Manager

Management and coordination of the Remediation Action Plan (RAP) – Infrastructure and Application Review of the ICBPI architecture and the Corporate Banking Web Portal (Front End, Back End and Database).

Management of a work team of 25 people.

Governance of the Remediation activities necessary for the requiredadjustment of the Internal Audit.Revision of the infrastructure of the ICBPI Innovation Banking webportal (Capacity Planning, Application Server Integration, Migration to Oracle versus 12c) and implementation of theApplication  Stress Test.

2015 May – 2016 December        GSE SpA (asconsultant)

Project Manager

Management and coordination of the re-engineering project of the GSE Production Data Center.

Project governance, in detail:

o   Design  and sharing of the Project GANTT

o   Management of the tender contract

o   Customer Management

o   Supplier management (IBM, Cisco, HP, EMC2 and the ATI team, 35 people)

o   Responsibility and management of internal SAL and towards the Customer

Main Project Milestone:

o   Application assessment

o   Risk Assessment

o   Risk Management

o   Assessment of the wiring

o   Energy Capacity and adaptation

o   New Data Center Cabling

o   Definition of migrationprocedures (applications and systems)

o   Migration test

o   Adjustment of the Star Center with new HW insertion

o   Physicalmigration and application systems

o   SAN adjustment

2013 August – 2015 April   GSE SpA  (asconsultant)

Service Manager

Design and implementation of the Change Management IT process. Definition of organizationalprocesses, implementation and coordination of change management in GSE bothinfrastructural and applicativeenvironment.

2007 June – 2012May         EDS Italia SpA – HPE

Project Manager

I havedone the Governance of IT infrastructureimplementation and modification projects at ENI SpA. Coordination of company resources in order to guarantee the respect of costs, time and quality of the activities on the assigned job orders. I managedresources, costs, time and customer.

Main Projects implemented:

o   SAP systems migration

o   Moving Server Farm AgipPetroli: from Ariccia to Via Laurentina

o   Eni Corporate Moving Server Farm: from P.le Mattei to Via Laurentina

o   Migration of SAP MIC and BW on new infrastructure

o   SapIsoil: renewal systems migrationinfrastructure

o   Design and implementation of Disaster Recovery site for Eni SpA

o   Dismissal of NT servers and migrations to new Operating Systems

o   Preparation of documentation with evidence of the performance of the DB of SOA applications

o   SAS70 certification

o   Implementation of Development and Test environment for Tibco Multi-company Application Server

o   Implementation of the "PMO" Server environment

o   Implementation of the Fuel Cards environment (development, testing and production)

o   Implementation and migration to the new Trading applicationinfrastructure (test and production)

o   Mcafee AV migration from 8.0 to 8.5 and EPO Console from 3.6 to 4.0

o   Implementation of the Agenzia Provvigionale Agenti

o   Update of the NetegritySiteminder 5.5 SP3 product version to the CA eTrustSiteminder 6.0 version

o   Implementation of Knowledge Management platforms

o   Implementation of applicationplatform for Environmental Emergency Management

September 2000 – May 2007       EDS Italia SpA

Service Manager

I defined the organizationalprocesses and managed the delivery of the services and activities defined in the contract (framework agreement) for Eni SpA.

I wasresponsible for Service Levels (Service Level Agreements – SLA), Service Avaibility and the related achievement of Delivery and Service Excellence targets through a continuousprocess of optimization and improvement of the real and perceivedquality of the services provided( 20million/year).

Some resultsachieved:

o   Migration of the SPOC user from the help desk inside the Customer Service Desk External (Outsourcer Company)

o   Design and implementation of the dashboards related to SLA and OLA reporting related to the services of the framework agreement

o   Design and implementation of the Incident and Problem Managementprocess

o   Design and implementation of IMAC and Change Managementprocess

o   Design and implementation of Asset inventoryprocess and itsconstantupdating

o   Implementation of new additional services aimedatoptimization and efficiency (Add-oncompared to the ENI framework contract) and theirperiodic review

o   Collaboration in contractrenewals and relatedproceduralimplementations for the provision of the IT service (asMember in RenewalsContract Board).

1999 February – 2000 September         EDS Italia SpA

Business Analyst

Implementation of the process of management control and cost analysisrelated to the activities of Project and Operation Management as part of the outsourcing contract with ENI SpA.

1996 November – 1999 January EDS Italia SpA

Business Analyst

Governance and Improvement of the after-sale processof "international cases" within the Customer Relations of Opel Italia General Motors.

Education

1992 – La Sapienza,  Rome – Degree in Political Science (International Law)

1986 – Quintino Sella,  Rome – Diploma Accounting School

Languages

ItalianMothertongue, English and FrenchFluent

Certifications and Courses

·                   ITIL V.2 Foundation

·                   ITIL V.3 Foundation

·                   PRINCE2 Foundation

·                   ITIL SERVICE TRANSITION

·                   SFC – SCRUM Fundamentals

·                   Risk Management

·                   Metodologia Agile SCRUM (Elis Roma)

·                   Technical Excellence Program (TEP) – Immersion Workshop Management Essential 

·                   Problem Solving

·                   Customer Orientation

·                   Leaders to Leaders

·                   Microsoft: Network Technology

·                   Time Management

·                   Team Building

·                   Comunication Management