From December 2014 Vodafone Italia S.P.A. Innovation Product Factory Specialist Technical PM for all the initiatives related to the functions and Digital projects, working directly with our partners and external agencies, and interfacing with our internal customers and in particular with Human Resources and Business Unit, doing this by promoting internal and external innovative ideas in particular by selecting Startup of the digital world (also in collaboration with University, in particular with the Osservatorio of Politecnico di Milano), proposing them internally and after a selection, helping integration with our complex systems and ensuring that safety Vodafone standards are respected. Major project BetaSurvey: In the last year I specialized in the open source product Limesurvey creating a version ad hoc for Vodafone, named Vodafone Betasurvey. (http://voda.it/betasurvey ) VOCEVIASMS Customer receives voice messages from other Vodafone customer via SMS (voice to text transcription is applied).This will happen when customer (optout provisioned) does not reply,busy or is unavailable. Boccioni IoT project: Implementation of a system to track the supply of water bottles. Management of the control of the replacement of the single bottle. I attended in the design of the piece 0 and then evaluation with the client the costs and possible future developments of the solution. Augmented reality- remote support assistant After a scounting to understand which was the best wearable available on the market in 2017, I realized a project to support our non-professional technicians to be guided remotely by experts in network scope using Microsoft HoloLens. ADE – Addetti alle emergenze (emergency workers) I realized an app that give to our security office the position of our emergency workers, using beecon technology. I supported the vendor in the realization of the concept, the front end and the backend. Floome I integrated the application of this product, an instantly measure of your blood alcohol concentration level and estimating the time required to return below the legal limit, in our infrastructure for a dedicated commercial launch. Vodafone Wallet I led the transition of the VF Wallet application from global to local market, through a beta made on a few customers. During this project I monitored, the highlighted bugs and the improvement requests via Beta survey till the production. Access Management I digitalized the registration process for guests at Vodafone Village building. Guest can request the badge for entry using a tablet and receptionist using a dedicated backend can accept the request. 

From September 2007 Vodafone Onmitel B.V. IT Application Operations Specialist Management team of Vip Support (Hardware/Software) for Vodafone Italy. Principal activities: • Manage all IT incidents; • Solve all CEO’s1st and 2nd level incidents according to agreed SLA; • Inventory management and tracking of all items movements; • Follow the IT maintenance schedule; • Follow the onsite scheduled visits; • Install/support all workstations and business software • Backup operations; • Support the Global IT VF Coordinator in the roll out of other local and International initiatives and projects • Be involved, in testing new mobile equipment (testing software and reporting to major vendors) • Ensure that all IT installations and applications are compliant and secure in keeping with the Vodafone Italy Corporate Guidelines • Manage users & groups on TPS Technical Provisioning Service and in internal software on Hp Radia • Deployment of the global IT strategy and tools in the market – Integration of Business Processes/Operational Procedures/ Best Practices to support our global business applications by supporting and driving continuous improvements in keeping with corporate policies and guidelines. – Management technical and collaborations in project about Desktop Client for VF-Italy and VF- Group (VIC, Windows7, IE8, Office 2010..) – Mobile passionate and specialist for security on Android: • Technical Leader for Vip Group for the mobile E-Mail area (EAS – MS Exchange ActiveSync, ESP, Airwatch, Mdm) and BlackBerry Push E-Mail. • Relationship with third parties services supplier and Outsourcing for problem during certification process (Samsung, Huawei, LG etc.) – Audio Visual & VideoConference Support • Initiate test calls and actual VCs • Support all Videoconferences in the meeting Rooms, • Collect VC details and organise scheduled calls • Initiate and monitor all multipoint calls via Codian MCU • Schedule coming calls through TMS • Configuring endpoints and registry to Gatekeeper • Trouble shooting VC calls • Rigging PA system for major

2007 – 2004 2002 – 2004 2000 – 2002 1997 – 2000 TietoEnator Comnet IT Specialist Systems Engineer at Vodafone Omnitel N.V. Synstar System client Administrator Responsible for project migration from Windows 95 to Windows 2000 Synstar Help Desk IT @Omnitel Pronto Italia Liceo Scientifico di Luino “Vittorio Sereni” Computer teacher Pascal programming lessons

LANGUAGES SKILLS ENGLISH Fluently

OTHER QUALIFICATIONS Adobe suite, Adobe Premiere, Sketch, Adaptive Planning, Agile, Agile Mindset, Continuous Improvements, Kanban, Lean, PMI-ACP, Problem Detection And Resolution, Scrum, Servant Leadership, Stakeholder, Engagement Team Performance; PHP: MYSQL; Mobile Communications; Telecommunications; Mobile Devices; GSM; Product Management; Mobile Technology; Android; Cloud Computing; Blackberry; Mobile Applications; UMTS; Mobile Internet; IT Operations; Service Delivery; Windows Phone; Microsoft Office; Windows; Airwatch, MDM, DriveSpy; Computer Forensics; FTK; FSG; EnCase; R-Drive; Image; OnTrack; PDA Seizure; Active Directory; Lync; Microsoft Exchange; iOS; VoIP; IP; Wireless; TCP/IP; Wireless Networking; Smartphones; 3G; IT Service Management; Cisco; Technologies; Solutions Marketing; Network Security; Unified Communications; Virtualization; GPRS; VMware Infrastructure; Blackberry Enterprise Server; VPN; Incident Management; BMC Remedy; Customer Experience OTHER EXPERIENCE  Hackathons organisation  Survey expert  OS system and application  Experience and with Photoshop and, Adobe Premier  Experience with video creation, direction and editing  Successful experience in managing Digital and Social Media  Good understanding of digital and social media trends and channels  Sketch story creation  Google analytics  IOT  Scouting start-up

EDUCATION AND TRAINING March 2018 PMI Agile Certified Practitioner (PMI-ACP)® Feb. 2017 SDN Network Function Virtualization (NFV) October 2014 MIESV18 Develop Android applications April 2014 Mobile Security, OverNet Education 2008 – 2009 ETCCS Computer Security 2nd Edition, Yotta Tecnologie Srl 1996 – 2000 University Milano Bicocca, Communication Sciences (15 exams) July 1996 Degree of “Liceo Scientifico Sperimentale” in computer science “Vittorio Sereni”, Luino (VA)