March 2019 Junior Data Analyst CRM Credit Agricole Italia  I am carrying out data extractions and data analyses by using SPSS modeler.  I provide support in the revising of customer segmentation strategies and statistical model of customer pattern behaviour.  I keep track of the effectiveness of the marketing and commercial campaigns

July 2015 – September 2017 Customer service SKP – Racetrack Sesana; Montecatini Terme (Italy) It consisted in a seasonal work from April to the end of October. I was in charge of greeting the customers at the entrance, solving possible problems customers have (especially during the main events of the season), and making sure the transfer of money from the different bet stations was as smooth as possible.

Jun 2012 – October 2012 Internship Dimex S.R.L; Massa e Cozzile (Italy) – Data acquisition and analysis – Invoices processing

EDUCATION AND TRAINING September 2007 – July 2012 Commercial High School ITC Marchi (Italy) September 2012 – October 2016 Bachelor in Business Economics University of Florence, Florence (Italy) September 2017 – June 2018 Preparatory program – Master of Management Hasselt University, Hasselt (Belgium) September 2017 – at present Master of Management – International Marketing Strategy Hasselt University, Hasselt (Belgium) September 2018 – at present French Course – B2 Brussels Education Center C.V.O 

LANGUAGE SKILLS Mother tongue Italian Other languages English c1 French B1