PROFILE
I would describe myself as a driven and hardworking professional ,who focuses on the end results.My work experience in brand management have given me opportunity to work with the major watches and jewellery italian group and its distribution brands, handling digital, marketing, sales operations for more than 8 brands along with my senior mangers.This gave me opportunity to be part of product launches and sales campaigns while communicating with various top digital agencies in Italy .Also,having studied International double masters in luxury management, I developed skills and strong international experience to become part of markeing teams and contribute to the diversity of the company. I am passionate about integration of creativity and technology in digital and marketing strategies and constantly looking for future trends in marketing. 

EDUCATION

International Master in Luxury Management 7, SEP 2016 – 23, JAN 2018
Neoma Business School and MIP, France – Politecnico di Milano, Italy

Bachelors in Business Administration (BBA) SEP 2009 – MAY2012
Guru Gobind Singh Indraprastha University, New Delhi, India

EXPERIENCES
TODS- CUSTOMER SERVICE SALES, MONTENAPOLEONE-MILAN, ITALY AUGUST 2019- PRESENT
• Working within established guidelines, regulated by tods, meeting and consulting customers in the store.
• Helping to meet the KPI’S for the brand, acting as the brand ambassador.
• Responsibilie for customer relationship management and managing CRM database.
• Handling customer queries and returns.
• Mantaining appropriate stock and delivery in large amounts.
• Cordinating with visual merchandising and marketing team to maintains the store standards.

VANTISCO-IT & DIGITAL MARKETING CONSULTANCY MAR 2019 – AUGUST 2019
BUSINESS DEVELOPMENT & SALES
• Benchmarking markets and customers for the company IT products and digital marketing services.
• Developing strategy for sales and delivering and generating value for the customers.

MORELLATO GROUP – MILAN, ITALY – ASSISTANT BRAND MANAGER JAN 2018- FEB 2019
• Coordination of brand distribution activations in Italy of brand jewellery and watches with the brand manager
• Developed contact with license referents in daily brand activities and coordination.
• Coordinated with the digital and social media activities of owned and licenced brands by Morellato withpartnerdigital agencies.
• Quarterly and year to date business analysis for sales reporting.
• Monthly and full year orders, sales and best sellers reporting analysis.
• B2B materials development (e.g. Catalogues, trade brochure,Magazines).
• VM activities/materials development supervision coordination with graphic team andTrademarketing manager.
• Operative software’s: SAP,internal software’s of various owned and distribution brands.

ELIE SAAB – PARIS, FRANCE – ASSISTANT WHOLESALE MANAGER SEP 2017 – DEC2017
• Sustained Wholesale activities of Elie Saab ready to wear and AccessoriesLines.
• Scheduled and confirmed appointments for market weeks.Booked models/salespersons and dressers for showroom.
• Collaborated withVisula Merchandising,Marketing,Press and Studio depatments.
• Management of samples with logistics department for shooting and editorials
• Analyzed and monitored sales results and subsequent strategy and recomendation to creative and commercial management

EMBASSY OF BOLIVARIAN REPUBLIC OFVENEZUELA – SEP 2014 – FEB 2016
NEW DELHI,INDIA CONSULAR ASSISTANT
• Led consular department,managed visas,passports and attestation of documents .
• Implemented plan to restructure important data, led to computerised organisation of data.

SKILLS & PROJECTS
• Proficient in MS Office, Word, Excel,Power point
• Mac OS, Sketch, imovie
• Adobe ,Illustrator, Photoshop
• Word press, SAP, Magento, Mailchimp
• SOPHOOS & PARALLES Sales certified consultant
• Fashion Luxury Management
• Brand Management, CRM, Zoho

LANGUAGES
• Bi-lingual proficiency – English,Hindi
Fluent:Italian, Spanish

STARTUPBOOTCAMP FASHIONTECH MILANO – GLOBAL OPERATIONS MAR 2019 – MAY 2019
AND COMMUNITY LEAD PROJECT
• Assist the Global fashion tech Director of the accelerator during team selection process; corporate meetings, have weekly check-ins to advise on total process and internal communication.
• Responsibile for research of fashion trends for the scouting of the startups in Technology, sustainaibility
• Responsible for managing digital and social media communication for International SBC FashionTech accounts (Instagram & Facebook)