Figura professionale: ICT Application Manager, SOLUTION ANALYSTI

Nome Cognome: M. L.Età: 51
Cellulare/Telefono: Riservato!E-mail: Riservato!
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Sede preferita: Ticino

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Sommario

ICT Application Manager, SOLUTION ANALYSTI

Esperienze

WORK EXPERIENCE
Present ANZANI TRADING GROUP – Erba (Como) – SOLUTION ANALYST
Provide the translation of business requirements into end-to-end IT solutions.
Duties: Business requirements analysis, Functional analysis, Datawarehouse, Project management, Design and
Architecture, Data quality and solution of main critical issues for Business Intelligence, SAPA HANA and Web
applications solutions.
Participate in R&D Artificial Intelligence team to develop machine learning solutions.

2008 – 06/2018 CERBIOS-PHARMA SA – Lugano (Switzerland) – ICT APPLICATION MANAGER
Responsible for managing the company software solutions (ERP, CRM, HRM, QMS, CMS, project management software).
Duties:
● Management of a small team.
● Designing and managing the implementation of new applications and data interfaces.
● Responsible for database design and development and application tuning.
● Procurement of ICT software and maintenance of products & service.
● Writing documentation for ICT procedures, security and disaster recovery.
Projects:
● In charge of the upgrade from Oracle Applications R11 to R12 as a Project Manager (Data Conversion,
design and custom development tasks included).
● Implementation of new company intranet.
● Conception and Design of a Supply Chain Performance Measurement System using the Supply Chain
Operations Reference Model (SCOR model).

2004 – 2008 CERBIOS-PHARMA SA – Lugano (Switzerland) – ERP SYSTEM MANAGER
Responsible for managing a small team that designs, develops, troubleshoots and debugs software programs for
ERP Oracle Applications 11i, (AR,AP,FA,GL,INV,OPM,OM,PO,PA,PAY,HR,AME, ASCP modules).
Duties:
● Creating and reviewing Functional Specifications and Test Plans.
● Designing of interfaces using Oracle Reports, Forms, Workflows, Discoverer tools.
● Building a BI tool to help analyze eBS processes: QlikView.
● User Support with a focus on problem solving and troubleshooting.
● Optimization of GMP pharmaceutical business processes with regulations and guidelines (eg. FDA 21
CFR Part 11, EU Annex 11,GxP, GAMP).
● Ensuring full traceability of deliverables throughout the project using Oracle AIM documentation.
● Management of Oracle server software and associated backup routines.

2002 – 2004 DATALORE SA – Lugano (Switzerland) – ORACLE SENIOR CONSULTANT
Customers:
● Inso S.p.A. – Firenze: Implementation of Oracle Projects, Oracle Internet Expenses, Oracle Internet
Time, Oracle Purchasing, Oracle Project Contracts products (requirements definition, solution mapping, customization functional design, develop interfaces) in integration with GL, AP, AR, AX. Production support and technical design for custom extensions. Release 11i (11.5.8).
● Duferco SA – Lugano: Designing technical specifications and development for custom procedure about
shipping management. Supporting technical development and testing. Release 11i.
● H3G S.p.A. – Milano: Analysis and Development of Oracle Application 11i customization for Account Receivables, Order Management, Account Payables, Oracle Purchasing, General Ledger modules release 11.5.5.
● Fiatengineering – Torino: Implementation of web application in Oracle Portal, using PL/SQL and Javascript.
● Mts S.p.A. – Milano: Analysis and development of custom Oracle Receivables interface (eBS Release 11.5.5).

2000 – 2002 UNISYS ITALIA S.P.A. – Milano– TECHNICAL CONSULTANT DATAWAREHOUSE
DataWarehouse Retail Projects: Development of packages and procedures for data loading and aggregation.
Oracle database administration: User Management, scheduled jobs, database performance, tuning.
Software tools used: KornShell, PL/Sql and Business Objects.
Database: Oracle 8.x e MS SqlServer 7.
Customers: Carrefour, Gigante, Centrale del Latte Milano, Sadas, Sovar, MDO, Tangenziale di Napoli.

1998 – 1999 AIVE S.R.L. – Agrate Brianza (Milano) – ORACLE APPLICATIONS JUNIOR CONSULTANT
Work as a member of the Oracle Italy technical team:
● DHL Express Italy :Development of Oracle eBS customizations (Italian localization) for General Ledger and Oracle Payables modules in order to upgrade their system from 9.3.7 (customized) to 10.7.
● Infostrada: Development of Oracle eBS customizations for financials modules.

EDUCATION
1992 Technical high school – Diploma in accounting and business – I.T.C.S. «Iris Versari» – Cesano Maderno (Milan).
1994 Post-Secondary Diploma in software development, Professional Institute «Consorzio Scuole Lavoro», Milan.
1996 Post-Secondary Diploma in advanced software development, Professional Institute «ENAIP Lombardia», Milan.
2015 Degree in Advanced Studies (DAS) – IT Management and Governance – SUPSI Lugano
2016 Master in Advanced Studies (MAS) – IT Management and Governance – SUPSI Lugano

TECHNICAL SKILLS
Operating Systems: Unix, Linux, MS-Windows, DOS.
Tools: Oracle Forms, Oracle Report, Oracle Workflow, QlikView, QlikSense, JDeveloper, TOAD, SQL Developer, Business Object, TIBCO SpotFire, Tableau, Microsoft Power BI, CMS Wordpress, Photoshop.
Programming languages: SQL, PL/SQL, Korn Shell, HTML, XML, Javascript, Python.
Database: Oracle, MySQL, SQL Server, MS-Access.
Applications software: CRM-Salesforce, Workfront.
ERP: Oracle E-Business Suite R11 and R12 with the following modules: AR, AP, FA, GL, INV, OPM, OM, PO, PA, PAY,
HR, ASCP, AME.
SAP HANA

PERSONAL SKILLS
Pro-active, problem solving, creativity, time management, attention to detail.

LANGUAGES
Italian (Mother tongue)
English (Good)
French (basic)

CERTIFICATIONS
ITIL® (2011) Intermediate Continual Service Improvement
ITIL® (2011) Intermediate Service Strategy
ITIL® (2011) Intermediate Service Transition
ITILSD ITIL® Service Design Certificate
ITILSO ITIL® Service Operation Certificate
ITIL® Foundation Certificate in IT Service Management
TOGAF 9 Part 1
COBIT 5 (2012-Found) Foundation
Fundamentals of digital marketing (Google digital training)

PROFESSIONAL TRAINING
Machine Learning
SAP HANA Modeling
Project Management
Administering Windows NT Server, Administering Sql Server 7.0, Design and Implementing Sql Server 7.0
Design e Utente Business Objects 5.0
KornShell di Unix
Oracle 8: Backup and Recovery
Oracle 8: Data Base Administrator, PL/SQL, SQL Statement Tuning, XML
Oracle General Ledger, Oracle Receivables, Oracle Account Payables, Oracle Forms Builder V.6i
Oracle WorkFlow , Oracle e-Business Suite 11i, Oracle e-BS: Support tools for setup and customization

PERSONAL INTEREST
I enjoy sports, sailing, playing piano, reading and traveling.

REFERENCES
Available on request.

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