WORK EXPERIENCE
09/2018–06/2019 iOS App Mobile Developer
Apple Developer Academy, Naples (Italy)
The Developer Academy is a collaboration between the University of Naples Federico II and Apple.
The Academy's training focuses on the development of iOS applications for the most innovative and
vibrant app ecosystem in the world.
The program is focused on software development, startup creation and app design with emphasis on
creativity and collaboration to make students able to develop the skills needed to succeed.
The Academy aims to attract students with different types of previous experience and the training is
designed to support not only those who already have knowledge in IT but also young people
interested in areas such as graphic interface design and business.
https://www.developeracademy.unina.it/en/about/
Projects developed by my teams and already available on the AppStore:
▪ ZoomNroll: is an iPad application for music beginners with low vision that provides optimized
music scores and easy-to-access scrolling. link
▪ Sound Adventure: is a game designed with the advice of doctors, speech therapists and teachers
in order to help hearing impaired children to enhance their sounds awareness and speaking skills
by converting sounds into visual feedback. link

11/2017–08/2018 IT Consultant
P-LAB S.r.l., Verona (Italy)
Scope: Application Development and Application Maintenance in the Operational Risk area of a
leading Italian banking group
02/2016–11/2017 Senior Technical Analyst – Oracle
Accenture, Verona (Italy)
Scope: Oracle Application Maintenance database in the Life Insurance area of a leading Italian
insurance group
Role: Analyst and support for the coordination group
• Technical referent for the customer in the Datafix area;
• Development of anonymous PL / SQL or PL / SQL procedures for the implementation of remediation
activities (timely and massive – c.d. datafix);
• Production of on demand/reporting extractions, through highly complex SQL queries;
• Interface between the customers and the Indian delivery center (in English language), including
quality monitoring of the deliverables
• Incident and problem solving;
• Management of daily critical issues, rescheduling and adapting quickly to the needs of the customer;
• Delivery control: monitoring and constant check of what is produced by the GDL, to ensure 
compliance with contractual commitments (SLA, monitored through shared KPIs), agreed/imposed
deadlines, verifying that the activities are within the expected costs;
The role required good relational capacity to interact directly with the client and afterward share the planning of the individual activities.

09/2013–02/2016 Senior Technical Analyst – Configuration e Release Management
Accenture, Verona (Italy)
Scope: Project Migration of the Life portfolio of a leading Italian insurance group.
Role: Direct support to the client's Configuration and Release Management group.
Main tasks:
• Test environments and performance environments;
• Coordination of the deployment of the softwares developed by different sites and suppliers;
• Development of Shell Scripting (korn) for the automation of daily tasks to increase performance and
reduce human errors;
• Daily analysis and monitoring of business processes in order to identify bottlenecks and address the
issues to the relevant groups;
• Report production to be used in SAL;
• Study, implementation, testing and launch of a new architectural solution to increase the processing
performance of batch processes and track, both on the database and on the log, any warnings and
errors in order to facilitate and support the work of the AM team ;
• Batch development with Korn Shell technology and Oracle PL / SQL for the daily supply of the Data Warehouse
The position required to remain at the client's premises throughout the working week

09/2010–09/2013 Technical Analyst – Programmer
Accenture, Verona (Italy)
Scope: Application Development and Application Maintenance in the Life Insurance field of a leading
Italian insurance group.
Role: Technical Analyst:
• Collection and definition of the requirements with the customer;
• Drafting functional and technical analysis of both corrective and evolutionary developments;
• Support in the development of Cobol software for Aix / Oracle platform and Shell Scripting (korn)
development throughout the V-Model;
• Technical referent for the client for the "Cobol Architecture" framework (BE);
• Support to the management in internal company activities such as monitoring the progress of
activities and the quality of services agreed with the customer (KPI);
• Constant interfacing with the Indian delivery center in English;
The role requires good relational capacity to interact both with the client, to share the planning of the single activities, and with the internal group.

EDUCATION AND TRAINING

09/2018–06/2019 Certificate of attendance – Enterprise track EQF level 5
University of Naples Federico II, Naples (Italy)
High specialized course – 1500 hours.
The Developer Academy is a collaboration between the University of Naples Federico II and Apple.
The framework for learning used is the "Challenge-based learning (CBL)"

2010 Master degree in Telecommunication Engineering
Università degli Studi di Trento, Trento (Italy)

09/2005–10/2006 Erasmus project
Centro Politécnico Superior Zaragoza, Zaragoza (Spain)

03/2005 Bachelor Degree in Telecommunication Engineer
Università degli Studi di Trento, Trento (Italy) 

PERSONAL SKILLS
Spanish C1 
English B2 

Communication skills 
– Excellent interpersonal skills developed during meetings with different stakeholders and with constant team work.
– Excellent communication skills gained and refined thanks to the attendance of workshops held by
Apple trainers (Joe Moretti, Olivier Houpert, Oscar Stringer, Joel Davies), Pixar (Rebecca Stockley) and Accenture (Marzia Trivellini).
– Excellent mediation skills.

Organisational / managerial skills – Strong sense of responsibility and achievement of the objectives acquired over the years working as
a consultant in close contact with the customer.
– Thanks to the "Challenge Based Learning" method, on which the activities in the Apple Developer
Academy are based, I have collaborated in the management of teams of people from all over the world and of the most diverse backgrounds, with the aim of conceiving and developing digital solutions designed and customized to users' needs.

Certifications 
SCRUM Master, June 2019, International Scrum Institute