03/2017–Present Research and Software Engineer
Abbott S.p.A., Omnilab – Milan (Italy)
Specialties: Software Specialist, Customer Service, Software Integration, Data Analytics, and Bigdata
Solutions for monitoring servers and software in the healthcare field (IoT).

10/2011–Present 01/2016–3/2017
Investment & Business Consultant for the Middle East Region
Freelance
Specialities: Investment Consultant, Mena Region Business Developer, Export Manager, Project
Development, International process for the Italian and European Companies.
Research and Software\Development Engineer
BT Italia S.p.A. a Company of British Telecommunications Plc, Trento (Italy)
Bigdata and smart retail project – HORIZON 2020.
Specialties: Retail & Fashion Industry Solutions, Digital System Integrator, Store Technology Design &
Management, Data Intelligence & Analytics, CRM.

01/2013–12/2015 Researcher/Doctoral
University of Brescia, Brescia (Italy)
My research interests are in the Human-Computer Interaction (HCI), Artificial Intelligence, Decision
Support System, andArgumentation (DSS – Decision Support System – Healthcare Field).
Teaching: Algorithms and Data Structures, Computer Architecture.

09/2013–09/2014 Tutor/Student Assistant
Università degli Studi di Brescia, Brescia (Italy)
– assist students in the course of studies and in preparing the Learning Agreement
– support and help foreign students
– provide support for the activities aimed at reducing dropouts

02/2010–06/2012 IT Officer & Protocol Officer
Jordan Embassy, Roma (Italy)
-IT technical support officer & network maintenance
-Assist the visitors throughout their stay and perform many secretarial needs and help assist the officer
in administration

05/2007–11/2009 Freelance computer technician and web design
Freelance, Roma (Italy)
-IT Consultant networks, software e hardware (windows/linux)

EDUCATION AND TRAINING
PERSONAL SKILLS
-Web Application & sites (Apache, Servers, JBoss, Yola)
-Programming languages (C, JAVA, SQL, PHP, HTML, .Net) \

01/ 2013–03/2016 Doctoral/Ph.D. in Computer Science/Engineering
University of Brescia, Brescia (Italy)
Software Engineering and Human Computer Interaction (HCI).

01/2010–10/2012 Master Degree in Computer Engineering
University of Rome ''La Sapienza'', Rome (Italy)

09/2006–12/2009 Bachelor Degree in Computer Engineering
University of Rome ''La Sapienza'', Rome (Italy)

Mother tongue(s) Arabic
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English C1 C2 C2 C1 C2
Italian C2 C2 C2 C2 C2
Levels: A1 and A2: Basic user – B1 and B2: Independent user – C1 and C2: Proficient user
Common European Framework of Reference for Languages

Communication skills Excellent communication skills and interpersonal
Capacity in the management of group work
Organisational / managerial skills Excellent organizational skills, coordination and management
Problem solving skills, planning and organization of the times and methods of work
I am able to independently organize work
Job-related skills Excellent skills and ability to do research in the computer field
Excellent ability to create and manage projects

Computer skills Networks, software e hardware (windows/linux)
Web Applications e Sites (Apache, Servers, JBoss, Joomla, yola)
Programming Languages (C, C++, Visual Basic, JAVA, PHP, HTML .Net)
Data Base (mySQL, SQL, Oracle)
Office Package
MongoDB Certificate
Python Certificate
Critical Thinking in Global Challenges Certificate
Curriculum vitae
27/3/15 © European Union, 2002-2015 | http://europass.cedefop.europa.eu Page 3 / 4
ADDITIONAL INFORMATION
Driving licence B

Projects 1.AMS (Analyzers Management System) Analytics: Design and develop a platform to monitor
servers/clients, systems and applications with the integration of different systems. The platform will
send notifications in the case of errors (emails or sms). My work is focused mainly on the study of
innovative solutions to design and develop a software that can be used to collect and analyze data
collected from logs, or the status of services or applications (LIS – Laboratory Information System –
and Medical Record). The other main activity is the study of techniques that can be used to visualize
and analyze the collected data and then to generate useful analytics reports.
Technologies:
– Python, MongoDB, MySQL, Servers, Cloud, Qlik, XML, AbbottLink, ASTM and HL7 Protocols.

2.Street Smart Retail: Design and develop a Bigdata platform/collector for a smart retail/shop with
the integration of different systems. My work is focused mainly on the study of innovative solutions to
design and develop our Bigdata collector. The other main activity is the study of techniques that can
be used to visualize and analyze the collected data and then to generate useful analytics reports.
Technologies:
– Java, Python, MongoDB, MySQL, Ubuntu, Servers, Cloud, WSO2, Qlik, XML, JavaScript, CRM.

3.Ph.D. Project: My Ph.D. work was focused mainly on the study of techniques based on
argumentation theory and human-computer interaction to support activities of representation,
visualization and processing of knowledge that emerges in multidisciplinary clinical discussions. I
developed an interactive computer-based tool to manage clinical discussions effectively and efficiently,
and to discover whether the knowledge of the clinical discussions is affected by any weak points, such
as contradicting conclusions, invalid reasoning steps, hidden assumptions, or missing evidences. The
tool (DSS – Decision Support System) can suggest a final decision (best diagnosis/treatment).
Technologies:
– PHP, JQuery, JavaScript, GO.js, Python, Xampp Server, UML, CSS, HTML, XML, MySQL, C++.

4.Thesis of master in computer engineering (Laurea Magistrale): Home Automation Profiler
Description: Design and develop a program that uses different techniques to monitor various aspects
of a computers’ system. System monitors are used to monitor multiple system resources such as a
computers’ Central Processing Unit (CPU) usage, memory usage and network usage. System
monitors are useful as they allow the user to keep track of the computers performance. This project
will aim to implement a system-monitoring program, which uses different techniques to represent the
information gathered from the monitor in Home Automation.
Technologies:
– Java, Netbeans and Netbeans Profiler, GUI and java Swing, JFreeChart, SIGAR library-System
Information Gatherer And Reporter, EDS system (En-Decoder System) by World databus Ltd, RXTX
Library for serial ports.

5.Thesis of BSc. in computer engineering (Laurea): Web Update Notifier
Description: System for monitoring and automatic notification of changes made HTML pages
belonging to web sites of interest. The user is able to submit to the system via WEB interface
appropriate, the relative URLs to web sites of interest, specify some parameters and let the system
operate. For each URL sent, the system periodically record any changes found in the pages
reachable from the specified address. The user can then log in again WEB interface of the system and
view the list of URLs that the system has identified as changed during the last scheduled test.
Technologies:
– Java, Netbeans, HTML, JSP/Servlet, Web Application (Apache, Servers, JBoss, and GlassFish),
Data Base SQL.

6.Computer graphics: Game
Description: Navigation in room 3D
Technologies:
– OpenGl, Visual Studio, C++.

7.Platforms and distributed systems:
Description: web application
Technologies:
– PHP, WampServer, CSS Cascading style sheet, API google, flicker , and youtube.

8.Operative System: Cinema booking system
Description: Book, cancel booking , and show free seats.
Technologies:
– Linux (ubuntu), C.

9.Operative System: Semantics of session on file
Description: Develop additional software for the Linux VFS in order to support semantics session to
access the files of a specific file system managed by VFS (e.g . EXT2).The interface for opening a file
in session mode can be achieved through a special system call opensession or using the existing
system call open ().When a file is opened in session mode, the contents are reserved in volatile
memory separate from the CACHE BUFFER and updates are not visible to other channels open on
the same file except when it is closed. Assume that the maximum file size manage able session is
limited(for example 16KB), and that there is a maximum number of simultaneously open sessions can
be managed by the kernel.
Technologies:
– Linux (ubuntu), C.

Publications – 2016: Al Qassas, M., Fogli, D, Giacomin, M., Guida, G.: ArgMED: A Support System for Medical
Decision Making based on the Analysis of Clinical Discussions. In: Papathanasiou, J., Polkas, N.,
Linden, I. (Eds.), Cases of Decision Support Systems, Springer.
– 2016: Al Qassas, M.: Supporting Clinical Discussions through User-Oriented Documentation and
Logical Analysis: an Argumentation-Based Approach. PhD Thesis, University of Brescia, Italy, 2016.
– 2015: Al Qassas, M.: An Interactive System for Documentation and Analysis of Clinical Discussions,
In ACM Proceedings CHItaly 2015 (Doctoral Consortium), Rome, Italy, 2015.
– 2015: Al Qassas, M., Fogli, D., Giacomin, M., Guida, G.: Analysis of Clinical Discussion Based on
Argumentation Schemes, Procedia Computer Science, HCist, Vilamoura, Portugal, (2015).
– 2014: Al Qassas, M., Fogli, D., Giacomin, M., Guida, G.: Supporting Medical Decision Making
through the Analysis of Clinical Discussions. In G. Philips-Wren et al. (eds.) DSS 2.0 – Supporting
Decision Making with New Technologies, Frontiers in Artificial Intelligence, 261, IOS Press,
Amsterdam, Netherland, pp. 42-53, 2014.
– 2012: Al Qassas, M.: Home Automation Profiler. Master Thesis, University of Rome "La Sapienza",
Italy, 2012.
Seminars Argumentation Tools for healthcare.
Conferences – HCist 2015 – International Conference on Health and Social Care