• Java ,Swing, JDBC-ODBC, Tomcat Server, JBoss application server
• Ext-Gwt (GXT),Gwt, API Google maps, GPS/GSM,HTML and CSS,
• XML, PHP, C++, CSHARP,ASP.net, DB2, MySql, Microsoft SQL server
• Microsoft Office (Word, Excel, Power Point, Project, Visio) , SVN,
• HP Service Manager, HP quality center, HP quick test, QMF for Windows, Squirrel SQL Client, MySQL Workbench, Eclipse, NetBeans IDE
• Project Management, Team Management, IT Strategic Planning, Agile Methodologies, Functional Analysis, Project Planning, Managing Stakeholders, Staff Motivation, Key Issues identification, Requirement Collection, Time and Effort Estimation ,IT Governance

Dates 2010 – 2013
Title of Qualification Awarded Masters Double Degree Computer System Engineering
Name of University

American University of Science and Technology.

Ashrafieh, Alfred Naccache Street, 16-6452 Beirut – Lebanon Beirut

Dates 2005-2009
Title of Qualification Awarded BS Computer Science
Name of University American University of Science and Technology.

Ashrafieh, Alfred Naccache Street, 16-6452 Beirut – Lebanon Beirut

Professional Experience

Alten Italia( Milano) August 2014 – Currently

Position : IT Strategic Planner (PMO)
Sector: Insurance, Axa Assicurazione
Project Description : Strategy and Governance

My responsibilities as a PMO were:
• Support the IT strategic planning fully coordinated with the Business Strategic planning for IT contribution
• Support the strategic action through economic analysis, business plan and other corporate finance, in order to allow financial control and projections
• Support planning, forecasting and budgeting process, control project costs and budget
• Support the organizational reviews (numerical, verbal) from the strategic plan to identify strengths, weaknesses, and opportunities and to evaluate operational effectiveness
• Support the preparation of the documentation of the quarterly Entity Deck and IT Committee.
• Support the communication with the stakeholders(MedLa region, Local CIO, Finance, IT Strategy), Project Managers and various department.

September 2013- August 2014

Position : Project Manager/Team Leader
Sector: Banking, Unicredit Banca (Unicredit Business Integrated Solutions)
Project Description : Retrofit Foreign Settlement Department Project
Trade Finance Services – FSD Italia (infrastructural porting of the software realized for Deutsch Trade Finance Unicredit branch and adaptation to Italian Trade Finance system):

My responsibilities as a Project Manager/Team leader were:
• Attend business meetings to understand their needs
• Developing and delivering progress reports, solution proposals, requirements documentation, and presentations
• Technical Specification and Functional Specification reviews
• Development of project plan, planning and scheduling project timelines and milestones
• Defining and documenting the project approach and plan for delivery, detailing deliverables and measures of success
• Collecting and maintaining project documentation and ensuring that it complies with standards
• Development of resource plan to coordinate and delegate the responsibilities of the technical team
• Being the interface between the client requirements and the technical team which was in different locations supporting the overall solution
• Track key project milestones and deliverables to ensure timely completion of assigned project
• Work with the testing team to coordinate the User Acceptance Testing; test scenarios, test conditions, test data and test scripts.
• Reporting and communicating progress against plan and issues to the client through a weekly Service Level Agreement meeting
• Identifying and resolving issues and conflicts
• Manage project using Agile/Scrum methodology

June 2011- September 2013

Position : IT Analyst Consultant
Sector: Banking, Unicredit Banca (Unicredit Business Integrated Solutions)

Project 1 Description: Foreign Settlement Department Project. This projects deals with Trade finance especially the guarantees product ( International and Domestic Guarantees)

• Incident Management
• Problem Management
• Change Management
• Product Management (Guarantees)
• Preparation of Solution Proposal document
• Elaborate detailed functional design in collaboration with business analysts
• Functional and technical analysis and documentation related to new functionalities or changes in existing functionalities.
• Work with application developers to ensure alignment of software development with functional specifications
• Design ,executing and reporting of test cases/scenarios
• Meetings with the head of the Guarantees Product
• Train other analysts

Project 2 Description: International Project – Eurosig SK-CZ Integration Program (Information System integration between Czech Republic Unicredit Branch and Slovakia Unicredit Branch) – FSD Area (Guarantees, Letter of Credit I/E, Collections):

My responsibilities as an Analyst were:
• Participation to Gap Analysis Meetings (based in Prague) with Czech and Slovak customers in order to understand business processes differences and transform them in change requests
• Realization of Solution Proposal and Functional Specification Documents for new features or adapting requests
• Effort estimation
April 2011 – June 2011

Position : Functional and Operational Analysis Consultant
Sector: Banking, Unicredit Banca (Unicredit Business Integrated Solutions)
Project Description :

• I was involved as a Functional and operational analysis in finance and banking sector. In particular, I was dealing with the Project Manager to assist in the feasibility study, drafting the requirements, functional analysis related to the software development of the banking internet services in the Credit lines and collaterals area. In other words, take care of the support activities for the certification of development, quality control and the installation in production environment.

Tlayers – DiscoveryTrack (Lebanon) March 2009- August 2010

Position : JuniorProject manager / Web developer
Sector: DiscoveryTrack
Project Description :

My responsibilities as Junior Project Manager included:
• Maintenance of the developed application
• Coordinate the kick off Meetings
• Coordinate with clients for specifying their needs
• Establish the project team
• Prepare The Project Managing Plan (PMP)
• Estimate project milestones and detailed tasks
• Pre-empt problems within projects and provide solutions
• Communicate and coordinate with clients and consultants on all project issue
• Project Presentation

My responsibilities as Java Developer included:
• Device Integration: the project started by integrating the tracking devices using Quick Server library which is an open source Java library/framework for quick creation of robust multi-client TCP server applications. I was involved in analyzing the protocols of the devices and in implementing the administration interface in order to send and receive (Strings or Bytes) messages and commands from the device through GPRS and GSM.
• Tracking web application: in this activity, I was involved in the design and development of the tracking web application using EXT-GWT technology following the Client-Server paradigm. I implemented MVC classes for client side user interface that interacts with server side through RPC calls and web services. The web application was also communicating with the administration interface created above in order to send commands to the corresponding device. API Google Maps were also used in order to display all the devicesÂ’ position retrieved from the database and to create geo-zones on the maps.
• Database: The database was designed and developed using MySQL.

Tlayers – DiscoveryTrack (Lebanon) March 2009- August 2010

Position: Web developer
Sector :Tlayers
Project Description :
Development of websites :
• I was involved in creating a personalized CMS using EXT-GWT technology in order to create dynamic websites, where the front-end static part was built in HTML and the dynamic part in PHP that retrieves data from a MySQL database