• dettagli in CV

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Via per Cantalupo 42

Origgio

OPTIMO S.R.L. Bottanuco, BG, Italy (optimo.it), 2000-2014 (14 years)

Optimo is Leader in ECM, BPM, Business Process Outsourcing and Paperless. Document lifecycle solutions and services.

Main tasks: Analyses, Administration, Data Manipulation, Reporting, Requirements, Documentation, Applications and Support with Quality and Communication.

I’ve always worked closely with Project Managers, IT and Developers.

Reporting to the Director RD. Often, I’ve reported to the B of D to share important and delicate Analyses.

Roles (alphabetical order)

Application and Business Analyst

DBA SQL Developer/Administrator

Delivery-Project Manager (30%)

Head of IT (early years)

Most recent and complex projects as Team Lead DBA Analyst-Developer/Project Manager

SQL merger between two big financial and credit companies: Analyses with large databases, relations and constraints, more than 10 million rows with two large Storages.

A new pack offered by a TLC and a Television Network

Customers/Markets (alphabetical order)

Banks, Credit, Finance, Insurance, Logistics, Pharmaceutical, Telecommunications, Television, Utilities

SQL DBA-Developer ( more than 12 years, every day )

SQL Database Administrator (v 7, 2005, 2008, 2012 – SSMS – Very Large DataBase)

SQL Database Backup – Restore (also with Symantec Backup Exec)

SQL Replica, Disaster Recovery

T-SQL

VBS

Views

Triggers

DTS ( SSIS)

Importing/Exporting data

Constraints

SQL Maintenance: Tuning, Analyzer, Trace, IDXs, Transaction Logs (PTO)

VMware – NetOp

Microsoft IIS and Apache Tomcat

JAVA software configuration for Developers

Experiences with EMC Documentum, eiStream (London), Siebel

Early years with Optimo ( 2000~2004)

Developer HTML, ASP

HEAD of IT : Server Farm, 30/Servers, 30-50/Workstations, 2 employees.

ISO Quality 9000: Software Versioning (for developers) and Disaster Recovery Plan (DRP)

Application-Business Analyst/ Project Manager

Collect requirements (Excellent and detailed documentation)

Skills in interviewing to gather and clarify requirements

Estimate effort

Flowcharts – Microsoft Visio

Analyses : Microsoft Access, Excel, Powerpoint

Microsoft SQL Server: T-SQL, Views.

Crystal Reports

Microsoft Outlook ( high workloads – Customer Service FAX )

Microsoft Excel ( Service Level Agreements SLA’s Reports – reporting Penalties for Finance dept.)

Microsoft Project (Gantt)

Applications web testing before going live (Senior User)

Back Office

Microsoft Sharepoint (as user : to track internal and external tickets)

Customer Service (often as connector between customer service in-out requirements and RD-IT)

SOFTWARE SOLUTIONS srl Cesate, Milano, (softsol.it), 1990 – 1994

Technician and network system engineer

Programmer Analyst and Developer

Microsoft Windows for Workgroup, Novell LANtastic

PC assembling components ( motherboard, memory, graphics, cpu, fan)

Developer: Clarion

Account Sales : SMAU Milano, partner with AST

NUOVA MIGRA srl, Garbagnate Milanese, Milano, (nuovamigra.it), 1994 – 1997

Technician and network system engineer

Programmer Analyst and Developer

SIRSI METALLISATOR, Castellanza , Varese , (sirsispa.com), 1997 – 2000

Help Desk

Computer Management of warehouse

Education/Certificates:

STATE PROFESSIONAL BUSINESS INSTITUTE B. CAVALIERI Milano , 1986-1990

Business Analyst : score 52/60 , Data Analyst : Informatics score 8/10 and Applications score 8/10

References are available on request.

Courses/Events:

Disaster Recovery Planner, Milano

EF International Language Center, Russel Square, London, English, 2015

eiStream BPM Administration Course, eiStream, London, 2001

CQS ISO 9000 support for Optimo (early years)

SMAU International Exhibition of Information and Communication Technology (2 years)

WordStar Course, Milano

CompED Course, digital Sign, Genova , Italy

Microsoft Office Course ( as Trainer) Milano, 1990

Skills: precise, quality, details, communicating risks, team player, problem solver, hard-working, reliable, punctual, able to work under pressure, proactive approach.

Language: Italian, English