Experience
Cooper Standard Automotive S.p.A  System Administrator
January 2018 

Systems analisys and problem detarmination.
Installation, tuning and workstation maintenance. Users support
LAN configuration and maintenance. Environment based on Windows Server 2008 R2, Exchange 2013 and SCCM.
Backup maintenance and planning.
Mailbox migration from Exchange 2013 to Exchange Online.
Contacts with external vendord to upgrade the existing infrastructure and maintenance in the production plant

Sutherland Global Services  Backup Exec Technical Engineer / trainer
August 2016 – January 2018

Responsible to deliver Backup exec training including: fundamentals, Installation on Windows Server 2008/2012 R2, upgrade and migration process, Exchange 2010/2013, Active Directory, Sharepoint, SQL backup and restore.
Responsible to new hires onboarding, plan and deliver continuous refreshing training and managing relationship with the client

Convergys Corp.  MS Office 365 Technical Engineer Certified
August 2013– August 2016

Provide a high level of professional and competent support to all customers. Responsible to solve issues related to Office 365 including hybrid deployments, mail flow, configuration of complex environments in Active Directory and Exchange

Lombardia Informatica
September 2011 – August 2013

Helpdesk 2nd level using oracle database. “GeFO” platform used for European and regional funding. Writing testing documentation, logical and practical troubleshooting optimization.
Use of Siebel CRM, Mantis, Lotus Notes