• ERP systems, e.g., SAP – Good
• IBM SPSS, IBM AMOS – Good

10/2011 – 04/2013 TotalErg S.p.A (Oil & Gas Industry) Sales Operations Analyst (Sales and Marketing Department)  Budget planning and monitoring  Planning of quality inspections for the whole retail: aimed at minimizing the costs associated to the decrease in volume of the final product.  Periodical meetings with other Business Functions – minimize the costs and improve process efficiency  Set-up, maintain, timely and accurately update systems, tools and database  Supplier relationship management and monitor purchase request creation, purchase order releasing and order acknowledgement  Operating support to Sales Business Units  Reporting, accounting records, accruals and prepayments

04/2011 – 10/2011 TotalErg S.p.A Business Analyst (Sales and Marketing Department)  Sales reporting  Pricing analyst and pay-off management  Operating support to Sales Business Units  Market analysis and daily profitability EDUCATION AND TRAINING

09/2013 – 11/2014 Nottingham University Business School Msc “International Business” with Awarding Scholarship Final grades With Distinction

06/2012 Sapienza University of Rome, (Italy) Professional State Certification “Industrial Engineering”

12/2008 – 12/2010 Sapienza University of Rome, (Italy) Master degree in “Management Engineering” Final grades 110 with Honours 

Italian, Albanian OTHER LANGUAGES English, French Chinese for beginners, preparing HSK 2

COMPUTER SKILLS AND COMPETENCIES

Microsoft Office (Word, Power Point, Excel, Access) – Good ERP systems, e.g., SAP – Good IBM SPSS, IBM AMOS – Good

SOCIAL SKILLS AND COMPETENCIES

During my two years of working experience, I have enhanced my communication skills and the ability to interact effectively with personnel at multiple levels throughout the organization. I have the ability to build and maintain effective relationships with external partners I am able to work under pressure and respect the deadlines Availability to move and work in an International Environment