• Project management, program management, team management, customer relationship, technical account

[Nov 2009  – Feb 2016] – Carrier Technical Manager at BlackBerry:

·    BlackBerry devices technical manager for Vodafone Group EMEA and Italian carriers

·    Single technical point of contact for NPI project management

·    Owner of technical project management, from early development stage to product commercialization, strategic project planning, product certification management, requirements analysis, planning and delivery, feature management, HW/SW issues lifecycle management, Carrier technical acceptance, escalation management.

·    EMEA CTM Lead for NPI, successfully delivered to market all planned products: BlackBerry OS based, QNX-OS based, Android based.

·    Technical point of contact for in-market issues management (consumer & enterprise)

·    Technical support for joint troubleshooting with EMEA carriers

[Jan 2008 – Nov 2009] – IOT/Vendor engineer at Retis:

·    Consultant at LG Mobiles supporting R&D with field/lab radio testing, KPI/benchmarking, verification of 3GPP specs, GCF testing, Carrier-specific testing (Vodafone, TMO, Orange, H3G, O2, Telefonica), log analysis, issues investigation, troubleshooting,  fixes verification, technical reporting. ·    Location responsible engineer and team lead at LG R&D headquarters in Paris, responsible for radio testing management, local resources management, escalations management, technical risks management.

[Jun 2006 – Jan 2008] – Field test engineer at P3-Solutions:

·    Test Consultant at Nokia: application tests, radio field/lab testing, technical reporting to R&D, defects submission,   troubleshooting and fix verifications, field test projects in the majority of EU Countries, Marocco, Egypt, South Africa, Israel, Kenya.

·    Project Consultant for Nokia at H3G Italy/UK as vendor support engineer, acceptance tests execution and carrier support on Nokia devices, technical reports, defect negotiation.

·    Team Lead (up to 6 engineers) for the above mentioned roles.

Technical

Professional knowledge of:

·    modern networks and communication technologies (LTE, UMTS, NFC, BT, WiFi, GNSS)

·    regulatory bodies specifications and directives (3GPP, GCF, R&TTE)

·    Carrier requirements (analysis, integration, validation. negotiation)

·    SW and systems integration management

·    SW/HW issues lifecycle management

·    technical writing, reviewing, reporting

·    customer defects database management (Quality Center, JTRAC, JIRA, BugZilla)

·    IT tools:project management and MS Office (excel, word, powerpoint, project)

·    Logging/diagnostic tools (QXDM, QPST, ADB, Wireshark, BlackBerry proprietary)

Academic periods abroad– Erasmus Project at EscuelaTécnica Superior de Ingegnería of Màlaga (ES). Attended 5th year courses of TLC Engineering.

Languages

 ·        Italian: native proficiency

·        English: professional proficiency

·        Spanish: good

·        French: basic