Figura professionale: Helpdesk operator, repair pc hardware, CCNA cisco

Nome Cognome: a. l.Età: 37
Cellulare/Telefono: Riservato!E-mail: Riservato!
CV Allegato: Riservato!Categoria CV: Help Desk-Tester
Sede preferita: Roma

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Sommario

Helpdesk operator, repair pc hardware, CCNA cisco

Esperienze

Work Experience

 2015-Continuous
 IT and Network Management in Lezha Regional Hospital
 Tasks in work
 The maintenance of all the computers of the administration
 The maintenance and new connection of internet network
 Printer and fax and photocopy maintenance
 Solve the problems at the right time

2014 – 2015
 Living and Working in London, UK, working IT
 Tasks in work
 Helpdesk operator, repair pc hardware
 disassembly and software instalation
 Repair printer in home

2013 – 2014
 Operator in “Internet Point“ Cafe, self employment .
 Small ISP in Lezha and region
 Tasks in work
 Installation of radius AP client and Repeater
 Computer selling and repair in Lezha, self employment
 Hardware upgrade and OS installation and application 

2012 – 2013
 IT and Network administrator at “Vitrina” University, Tirana
 Tasks in work
 The maintenance of all the computers of the administration
 The maintenance and new connection of internet network
 Printer and fax and photocopy maintenance
 Solve the problems at the right time

2011 – 2012
 Operator at Internet Cafe, self employment, Shengjin
 The maintenance of all the computers of the administration.

 2010 – 2011
 Computer Service, self employment, Lezhe

2009 Summer
 Administrator and maintenance on Internet Cafe, Golem, Kavaje

2008 – 2009
 Computer Service in Prishtina, Kosove, self employment,
2007 – 2008
 IT at ‘Computer Service Adonai Center’ , Tirane
 Network Installation in a branch of Raiffeisen Bank , Tirane.

Education and training 
2008 – 2009
 Cisco Networking Academy , AUK (American University in Kosovo):
 CCNA 1. Network in Small Business and Basics
 2. Working at a Small-to-Medium Business or ISP
 3. Introducing Routing and Switching in the Enterprise

 2005 – 2007
 High Shool “Hydajet Lezha” Lezhe
 2002 – 2005
 High Secondary Shool, Profiled Economic Lezhe. (Graduate)

Mother tongue Albanian.
Other language(s) English, Italian (autodidact)

Technical Skills and Competences 
Installation and set up LAN, WLAN and WAN
Introducing Routing and Switching in the Enterprise
Thorough understanding of computer and networking concepts.
IT, computer repair, hardware and software
Repair unprofessional printers
Repair smart phone software

Computing Skills and Competences

 WINDOWS XP, 7, 8, 10
 MICROSOFT OFFICE
 INTERNET EXPLORER
 WIRESHARK
 MICROTIK (essential)

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