January 2007 AIZOON S.r.l. Turin/Milan Business Unit – IT Networking – Competence Center Leader Leading for the following activities: • Customer requirements analysis and definition • Design network architectural solution • Produce technical documentation for customer offers • Supplier contact and technical validation • Customer service project and customer network architecture Engaged at IBM as consultant, with the role of Project Manager; inside the Strategic Outsourcing BU, to manage network projects related to wide industrial/data centres/office plants for FIAT group, about network infrastructures new deployment or technological refresh (LAN, wireless, WAN, FW, proxy etc.). Currently involved in Global-ITO program, for customer FIAT-CNHi, as Manager of DC Network & Facilities Tower. This position is responsible for the following activities: • Management for each program and sub-projects phase, starting from analysis to delivery • Purchase and supplier management (equipments and services) • Liability for projects progress for customers and stakeholders • Infrastructure and facilities delivery towards other Twelve Towers • Internal resources management • Management for security and validation for delivery processes • Project documentation supervision

February 2004 – December 2006 GRUPPO SISGE S.p.A. Turin Business Unit Enterprise – Security & Networking Consultant for the customer Global Value Services (IBM & FIAT Company) with the position of Customer Network Manager; this post is responsible for the following activities: • Customer service project and customer network architecture • Technical definition and valuation for supplier tenders • Customer support coordination • Customer relationship and crisis management • Definition and management of services implementation activities; services mainly based on ADSL, MPLS and ATM/Frame Relay technologies • Service delivery management; activities carried on external resources • Liability for provisioning and change management of services and network devices

December 2000 – February 2004 CUBECOM S.p.A. Genoa Customer Service & Network Mgmt Service Manager Department goal is the complete customer and service management , starting from the phase immediately subsequent contract acquisition. The role holds the Network Services Mgmt liability and the organizing of the following functional departments: Network Operations Centre • Leading for control centre activities (14 resources) • Responsibility for supervision and maintenance operations • Control Centre project and realization activities supervision • Organizing and management of staff training • Liability for provisioning and change management of services and network devices • TLC suppliers relationship Call Centre • Leading for customer management and relationship • Procedures definition for services management • Organizing and management of staff training OSS& Network Management System • Architectures and functional definitions for network management and operational support systems • System planning and engineering • Interaction with suppliers during system test and acquisition phases • Definition of service mgmt specifications • Liability for systems management Post-Sales Support • Liability for customer support activities • Customer relationship and crisis management • Interaction with sales forces Provisioning • Definition and management of services implementation activities; services mainly based on ADSL, MPLS and ATM/Frame Relay technologies • Service delivery management; activities carried on internal resources or third part suppliers • Relationship management with circuit suppliers

March 1996 – December 2000 INFOSTRADA S.p.A. Milan Switching and Data Internet Engineering – Network Mgmt System (September 1997 – December 2000) • Planning and engineering of network mgmt architectures for data and internet network • Systems acceptance test and release of these to network operations department • Supplier management for Hw and Sw acquisition • Definition of Data Communication Network for network devices and relatives ENMS • Definition of performance management policies/methods • Support on technologies and network management architectures to interested department (Network Operations, Planning, Marketing and Sales force) Data Competence Centre (March 1996- September 1997) • Project and realization of data-internet services • Technical support towards network control centre and sales force • Element and network management systems for data backbone

September 1989 – March 1996 SYNTAX PROCESSING S.p.A. Ivrea EDP (May 1990 – March 1996) • Expert System Project directed towards the batch processing automation of informative systems; in this project the activities concerned these functional areas • Applications analysis and development • System administration of servers involved and LAN management EDP (September 1989 – May 1990) • Informative systems management • Batch processing supervision

EDUCATIONS 1987/89 Istituto per le Tecnologie Informatiche “C.Ghiglieno” Ivrea • Professional Diploma on Analysis and Programming (biennial course) 1985/86 Liceo Scientifico Statale “A.Gramsci” Ivrea • High School Diploma on Computer Science – Graduate: 44/60

CERTIFICATIONS • 2013 – PROJECT MANAGEMENT INSTITUTE (PMI): “Project Management Professional (PMP)” PMP® #1624806 • 2013 – CISCO: “SMB Solutions for Engineers (SBEM)” • 2013 – CISCO: “SMB Specialization for Account Managers (SBAM)”

TRAINING • 2013 – EUROPEAN SCHOOL OF PROJECT MANAGEMENT – Torino: “Preparazione alle Certificazione PMP” • 2013 – TECHDATA – Milano: “CISCO Architectures for SMB Sales” • 2013 – TECHDATA – Milano: “CISCO Architectures for SMB Engineers” • 2002 – IEEE/IFIP – Firenze: “Network Operations Management Symposium 2002” • 1999 – ALGOL – Milano: ”CISCO ACRC – Advanced Configuration Cisco Router” • 1999 – TEACH – Milano.: “Network Management – Architetture, standard e soluzioni tecnologiche” • 1998 – NORTEL NETWORKS – Maidenhead (UK): “Network Management System Adminstration” • 1997 – HEWLETT PACKARD – Cernusco S.N.: “Advanced Network Node Manager ” • 1997 – HEWLETT PACKARD – Cernusco S.N.: “Network Node Manager- Fundamentals for Unix Admin ” • 1996 – ELEA – Ivrea: “Principi e Tecniche di Comunicazione Interpersonale” • 1996 – SUN MICROSYSTEM – Roma: “Solaris 2.5 Amministrazione di server” • 1996 – SUN MICROSYSTEM – Agrate Brianza: “Solaris 2.5 Amministrazione di Rete TCP-IP” • 1996 – SUN MICROSYSTEM – Agrate Brianza: “Solaris 2.5 Amministrazione di Sistema • 1996 – SUN MICROSYSTEM – Agrate Brianza: “Solaris 2.5 Amministrazione di Sistema”

PERSONAL SKILLS Language • Mother Tongue: Italian • Other Language: English Very good command spoken/written Communication Skills • Natural skill for working in team • Aptitude to build and maintain strong personal and business relationships Organisational/Managerial Skills • Managed critical projects in DC and into productions environments • Successfully organized and coordinated teams of international partner companies • Proven ability to lead and motivate project teams • Project developed on time and on-budget • Delivered technical reports • Ability to work under pressure, available to job travels • Strongly motivated to grow up personally and professionally TLC • WAN and LAN (DC, Office, Plant) Architectures • Network Management & OSS (HP OPENVIEW, CISCO Prime, Nortel Network PRESIDE, IBM NETCOOL, CISCOWorks) • Network Protocols (MPLS, ADSL, IP , ATM, Frame Relay, SDH) • Network Devices Cisco, Juniper, Fortinet, HP, Nortel Networks, Marconi, Allied Telesyn CRM & TT • CRM Systems (SUGAR, FrontRange GOLDMINE, SIEBEL) • TroubleTicketing Systems (FrontRange HEAT, PERFECT TRACKER, REMEDY) Computer Systems & Programming • Linux and Unix Operating Systems • Programming Languages (C, Perl, Unix Shells, LISP, KEE, Pascal)