– Help Desk, Supporto Tecnico e Tecnico-Commerciale nell’area Dealers (negozi) Vodafone Italia. (1994- 1997) – BETA TESTER Software – Microsoft Windows 95- Test d’Integrazione anche per altri brand di settore. – Responsabile Tecnico e Manager IT di Staff Supporto Sales (vendite) Vodafone Italia. (1998-2013) – Operatore Help Desk – Technical Assurance – Technical Dispatcher and First Level Support – IT ADSL c/o Telecom Italia – TIM / Telecom Italia – Comdata Spa (2015-2017) – Technical Assurance – Sales Proposition & Support B2C – TIM / Telecom Italia – Comdata Spa (2015- 2017) – Technical Support – TIM – ADSL Technical Assurance – Maintenace Field and TTS Support – Sales Proposition & Support B2C – Sales Samsung and other services products – SKY TV & TIM Vision – TIM Mediaset Premium – Administration & Credit Verification – pro Sales planning & target support – TIM / Telecom Italia – Comdata Spa (2015-2017) – Second Level – IT Service Desk – Banca Mediolanum Corporate Support c/o Core Informatica – 2018 – IT Quality Assurance & Software Validation – Team Leader – Senior Consultant – Fastweb S.p.a. – 2018 Information Technology – Quality Assurance & Software Validation. Test and Performance, Fixand Canvass process, System Integrators and Players Governance. TL & Senior Consulting – Commercial and H.R. Research – Rienergy Group 2018