• BPM, HCI, SDLC,PM,Banking
• Basic Knowledge progr.languages. : C, Java, Php • CMS: Wordpress, Drupal
• • Web:HTML5, CSS, JS, Jquery • Database: MySql, DDL
• • Modelling language: ER, UML, flow chart • OS: Windows, OS X
• • Adobe CS6 Suite, MS Office,Camtasia , LateX • BPMN: Appway Studio, WebRatio
• • Agile methodology – Scrum • HCI: Usability analysis , Prototyping, Wireframe

BSc. in Ingegneria Informatica – MSc. in Management&Informatics

04.2015 – 12.2015 Business Analyst (Stage ) – Appway SA, Chiasso , Switzerland
Projects collaboration: HSBC/Appway – Investec/Appway
➢ New client acquisition processes analysis (Know your customer, Suitability, Risk Assessment)
➢ Process development for client on boarding (Global Private Banking)
➢ Evaluation and analysis of opening accounts requirements
➢ Documents management for opening bank account transactions
➢ Business rules implementation and enhancement for clients’ data collection
➢ Front-end layout development and dynamic document implementation
➢ Bug fixing and testing
➢ Clients consulting and support
Business development activities
➢ Development of Proof of Concept (POC) for a bank account opening
➢ Analysis and evaluation of technical and functional requirements of clients (RFI; RFP)
➢ Product presentation development (Pre-sales activity)
05. 2014 – 04.2015 Project and research assistant – Università  della Svizzera Italiana, Lugano, Switzerland
Institute for Public Communication (ICP) – BeCHANGE resarch group
➢ Persuasive technology expert and researcher
➢ Collaboration management and support for social marketing projects
➢ Analysis and strategies application for health behavior change
➢ Web Site Design (Wordpress, HTML, JS and CSS)
➢ Projects portfolio : www.add4hcomm.info – sinc.usi.ch- www.bechange.info)
09.2014 – 10.2014 Teaching Assistant – Università  della Svizzera Italiana, Lugano, Switzerland
Social media communication for sustainable behaviors Prof. Suggs
07.2013 – 02.2014 Scientific collaborator – Università  della Svizzera Italiana, Lugano, Switzerland
Institute of Computational Science (ICS)