PROFESSIONAL PROFILE
An ambitious and results-driven Telecommunications Technology Specialist with substantial success in delivering technical services and projects in global environments, including EMEA, CALA, and Asia. Applies an analytical approach to solving complex problems and demonstrates excellent troubleshooting and stakeholder engagement capabilities. Collaborates effectively with cross-functional teams, manages concurrent projects successfully in deadline-driven environments, and develops and inspires teams to success. Committed to service excellence. 

CORE COMPETENCIES
• Operational Leadership • Electronics & Telecommunications • Network Signaling
• Project Management • Diameter Signaling Systems • Programming
• Troubleshooting & Testing • Data Management Solutions • GPRS Architecture
• Training Development & Delivery • Methods of Procedure Development • Roaming
• Cross-Functional Collaboration • Team Management & Development • Policy Control Languages: Arabic (Native Speaker), English (Fluent), and French (Fluent) 

CAREER SUMMARY
Oracle France (Aug 2013 – Present)
Senior Telecom Consultant
Key Achievements
• SS7 Firewall implementation for CAT1 and CAT2 as defined by the GSMA for Maroc Telecom
• Migration from Ericsson on STPs to Oracle STPs for Vodafone Spain
• Migration from NSN STPs to Oracle STP with Number Portability for SFR in France
• SS7 Firewall implementation for CAT1 as defined by the GSMA for Etisalat in UAE
• Provide Design and optimization for Eagle STPs.
• Presented training courses on EAGLE, EPAP and E5MS (Operators: Vodafone Spain, SFR, Bouygues
Telecom, Maroc Telecom, Sonatel, Ooredoo, SFR La Réunion)
• Successfully delivered a broad range of projects in Europe and Africa.
• Core network Architecture/Interfaces and testing experience in core network elements like HLR/VLR/MSC/PGW/GGSN/MME
• Executed software operations, including software upgrades for EAGLE, EPAP and E5MS
• Provided technical support to the Sales team
• Delivered performance engineering to the Customer Operation Team, and provided engineering and implementation support for Mobile and Fixed Number Portability and Sigtran
• Developed and implemented a method of procedures (MOP) for migration from TDM to Sigtran, and executed EIR migration 

Tekelec France (Jan 2012 – Jul 2013)
Professional Services Consultant
Key Achievements
• Delivered GSS implementation services to Tekelec customers in the EMEA region
• Provided engineering and implementation for Mobile and Fixed Number Portability and Sigtran
• Created and executed a method of procedures (MOP) for migration from TDM to Sigtran
• Performed EIR migration
SWOPS Engineer (Jul 2010 – Dec 2011)
Key Achievements
• Provided GSS software operations for Tekelec customers
• Executed software upgrades for STP, EPAP and EMS in the EMEA and CALA regions 

Professional Services Consultant, Bharti Airtel, New Delhi, India (Oct 2009 – Jun 2010) Key Achievements
• Executed Ericsson STP migration to Tekelec STP with Number Portability in 3 regions in India: AP, KK, and
Chennai, and dimensioned and implemented new STPs with MNP servers
• Formulated and executed a method of procedures (MOP) for migration from Ericsson STP to Tekelec STP
• Developed engineering methods and procedures for the Customer Operation Team
• Created scripts and VB applications for monitoring the performance of TDM and Sigtran links, and provided
technical support to Sales
Professional Services Consultant, Mobinil, Cairo, Egypt (Apr 2008 – Sep 2009)
Key Achievements
• Provided technical support to the Core Team, and delivered special internal and customer training not covered
by Training Department
• Formulated and executed a method of procedures (MOP) for migration from TDM to Sigtran
• Created, executed, and supported customer acceptance test plans (ATPs), and monitored the performance of
signaling links
• Used K15, Proscan, and Wireshark to conduct necessary traces for the resolution of problems related to
network failure
• Developed an application using shell scripts for measurements and the daily check required by the Operator
(TDM & Sigtran)
• Executed the technical implementation of the MNP Gateway, and its integration with OSS/BSS/Network
Systems
• Administered the MNP System, managed its configuration, and worked on MNP module development and testing

Maroc Telecom, Rabat, Morocco (Nov 2001 – Mar 2008)
Senior NSS Engineer (Jan 2004 – Mar 2008)
Key Achievements
• Ensured network and equipment reliability by using traffic engineering to forecast and design traffic routing on
core network interfaces
• Performed troubleshooting, and diagnosed and corrected telecommunications system and networking
problems
• Executed SW maintenance duties, including installation, technical testing, and acceptance/FW upgrades
• Planned and compiled telecommunications engineering documents to ensure network and equipment capacity
• Prepared and issued work orders for Operations personnel to configure equipment
• Executed and reported software and hardware impact studies following equipment installations, and
implemented site configuration changes as required
• Utilized multiple databases to track traffic forecasts and equipment configuration, and provided technical
support to the Supervision Team
• Operated, administered and maintained the NSS node through various technologies:
o Tekelec Technology: STP, EPAP and IMF
o Huawei MSS and MGW
o Siemens Technology: MSC/TMSC, HLR, GGSN, SGSN
o Alcatel Technology: RCP, SSP, HC
• Performed the necessary modifications for a BSC Swap in the MSS/MSC Database
• Administered and maintained Netboss (Tekelec Technology)
• Developed applications for HLR redundancy and created applications and scripts for updating NSS node
database
• Executed roaming operations, including the implementation of the database, troubleshooting, and IREG
testing, and administered the roaming simulator (SIGOS Technology)
• Performed troubleshooting and monitoring of K12, K15 and Proscan, and cleared faults 

NSS Technical Support Engineer (Nov 2001 – Dec 2003)
Key Achievements
• Provided technical analysis and support for all NSS switching nodes
• Conducted in-depth troubleshooting to identify, diagnose, and resolve hardware problems, software faults, and
associated feature problems for Network Engineering
• Collaborated closely with vendor TACs and Network Engineering staff to conduct detailed fault analysis and to isolate problems
Developed scripts for the exploitation of the OMCS, and administered and maintained the OMCS (Siemens & Alcatel)   

EDUCATION
• Bachelor of Science in Electronics and Telecommunications, 1999
• Diploma of Higher Education in the Sciences, 1997

PROFESSIONAL DEVELOPMENT
Oracle
• Security in SS7/SIGTRAN and DIAMETER Signalling Networks, 3 days in Mulhouse France, June 2016
Tekelec
• CDS on E5APPB R15.0, Morrisville, NC, USA, Dec 2012
• Mobile Number Portability: Design and Engineering 4 days Paris, France, May 2007
• Mobile Number Portability: Operation and Maintenance, 4 days Paris, France, Apr 2007
• Global Title and Gateway Screening Translation, 22 days, Apr 2005
• Advanced Module TK199, 7 days, Apr 2005
• Measurements for Network Management, 5 days, Jun 2003
• NetBoss Management, 5 days, Apr 2003
• Eagle STP Maintenance and Database Administration, 5 days, Mar 2003
• SS7 Protocol Overview, 3 days, Feb 2003
Huawei
• Operation and Maintenance: MSOFTX3000 & MGTW: UMG8900, 10 days, Shenzhen, China, Nov 2007
Alcatel
• Quality of Service of the SSP, 5 days, Dec 2006
• R6/Umax Evolution, 5 days, Dec 2006
• OMC-CS Utilization & Administration, 5 days, Lannion, France, Sep 2006
• A8965 File Collector Administration, 3 days, Oct 2005
• OCB283 A1800 E10 Evolution, 5 days, Lannion, France, Jan 2005
• R5.2 Presentation & Camel function of RCP and HLR, 10 days, Apr 2004
• Specific operations of the SSP in Radio environment, 7 days, Mar 2004
• Centralized function of OMC, 3 days, Mar 2004
• Maintenance and operation of RCP/HLR, 12 days, Feb 2004
• Advanced Maintenance RCP and HLR, 7days, Mar 2004
• NSS Evolution from R5 to R6, 7 days, Nov 2003
• Appraise and Structures Software of the SSP, 12 days, Mar 2002
• Signalization System N°7, 10 days, Feb 2002
• Signaling analyses with protocol analyzer, 5 days, Feb 2002
• Introduction of Network GSM Alcatel Solution, 10 days, Feb 2001 Siemens
• SC-Switch Commander Operation, 3days, Munich, Germany, Dec 2003
• SC- Switch Commander Administration, 7days, Munich, Germany, Dec 2003
• DCN Interface Administration X25, 10days, Dec 2002
• Solaris 2.x for User and System Administration, 5days, Sep 2002
• D900 GSM, 15 days, Oct 2001
• Fundamentals of Solaris 8 for System Administration, 5days, Sep 2001
• SSS Operation and maintenance via OMC, 3days, Apr 2001
• SSS Traffic Measurement and Analysis with Spot, 5days, Mar 2001
Other
• Sun Solaris 9 Storage Administration, 5 days, Sep 2006
• Project Management, 3 days, Apr 2006
• Cisco Secure PIX Firewall, Advanced, 5 days, Dec 2005 

TECHNOLOGIES
• Diameter Signaling
• SS7/Sigtran
• Huawei MSS and MGW; Harris Netboss; Metrica Tool
• Tekelec IMF, Tekelec EPAP, Tekelec STP
• Alcatel MSS (SSP OCB HC3 and RCP A8362), Alcatel NMC1, NMC2 (Operating Maintenance Centre)
• Siemens MSC/TMSC (SR9.0, SR9.1, SR11)
• Siemens HLR, Siemens Switch Commander, OMCS, SGSN Siemens, GGSN Siemens, Siemens SPOT Tool 

IT PROFICIENCY
• Network: 4G, 3G, TCP/IP, Configuration of Cisco Routers and PIX Firewall
• Programming: Visual Basic, C, Shell Scripts
• Systems: Centos, Solaris/Linux Administration, Database (Oracle and MySQL), SUN Servers and HP