June 2017– April 2019

SAP FMS CHANGE MANAGEMENT LEAD

Kering Group (Milan/ Florence – IT, Paris – FR, Cadempino – CH)

SAP modules: FI, CO, AA, TR, Retail, SCM

Ø  Strategy definition; team set-up and coordination; third party coordination

Ø  Activities definition, planning, coordination, monitoring and reporting for the two pilots (Gucci, Luxury Group International), issues/ risks management

Process areas: Finance, Retail, Supply Chain

Nov 2016– May 2017

DOCUMENTUM AND BROKING TOOLS CHANGE MANAGEMENT LEAD

Willis Towers Watson (Milan – IT)

Ø  Strategy definition, planning, monitoring and reporting

Ø  Changes mitigation management

Ø  Activities planning, coordination, management, issues/ risks management

Ø  Post-go-live support definition, facilitation and monitoring

Process areas: Broking

May 2016– May 2017

HYPERION CHANGE MANAGEMENT LEAD

UNHCR (Geneva – CH)

Ø  Strategy definition, planning, monitoring and reporting

Ø  Changes mitigation management

Ø  Activities planning, coordination and management, issues/ risks management

Ø  Post-go-live support definition, facilitation and monitoring

Process areas: Finance

June 2012– June 2016

SAP SERVICE MANAGER for Italy, Romania and Malta

Vodafone Group (Milan – IT)

SAP modules: FI, CO, AA, SCM, HR

Ø  Ensure issue root cause resolution, SLA achievement and performance improvement

Ø  Coordinating off-shore teams (both internal and third party)

Ø  Liaising with business stakeholders

Ø  Monitoring progress and reporting at local and Group level

Ø  IDM process definition and correct working coordination

Process areas: Finance, SCM, HR, BI, UAM

Jan – May 2012

HIGH-END RETAIL SALES RESULTS IMPROVEMENT SENIOR PROJECT MANAGER

C&CC (Milan – IT)

Ø  Project plan definition and monitoring

Ø  Set up and monitor projects, including deliverables definition, team set-up, activities planning and monitoring, reporting to customers

Ø  Key stakeholders relations management

Process areas: Sales, Marketing

April 2011 – Dec 2011

Sales Performance Improvement SENIOR PROJECT MANAGER

Covidien (Milan – IT

Ø  Project plan definition and monitoring

Ø  Set up of project management, monitoring and reporting tools

Ø  Liaising with European Programme Management

Ø  Coordinate activities and tools integration (Salesforce, Eurydice, Eurystat)

Ø  Coordinate team members, assign and monitor activities progress

Ø  Risk & issues assessment and management

Ø  Business stakeholders’ engagement

Process areas: Sales, Marketing

Feb 2010 – March 2011

SAP CHANGE MANAGEMENT LEAD

AXA Group Solutions, AXA Assicurazioni (Milan – IT)

SAP modules: FI, CO, TR, MM

Ø  Strategy definition, planning, monitoring and reporting

Ø  Workshops definition, organisation and coordination

Ø  Changes mitigation management coordination

Ø  New organization design and implementation

Ø  Centralisation of core activities – Shared Services set-up

Ø  Activities planning, coordination and management

Ø  Post-go-live support definition, facilitation and monitoring

Process areas: Finance, Controlling, Reporting, Procurement

Oct 2009 – Jan 2010

CUSTOMER SERVICES PERFORMANCE IMPROVEMENT PROJECT MANAGER

Covidien (Milan – IT)

Ø  Project plan definition and monitoring

Ø  Set up of project management, monitoring and reporting tools

Ø  Liaising with European Programme Management

Ø  Coordinate business process improvement, applying lean methodologies

Ø  Coordinate team members, assign and monitor activities progress

Ø  Risks & issues assessment and management

Ø  Business stakeholders’ engagement

Process areas: Customer Services, Sales, Marketing, Finance

Mar 2008 – June 2009

EUROPEAN SAP CHANGE PROJECT MANAGER

Fujifilm Europe (Düsseldorf – DE, Tilburg – NL, Paris – FR)

SAP modules: FI, CO, AA, PS, CS, MM, SRM, WH, SD

Ø  Strategy definition, planning, monitoring and reporting

Ø  Workshops definition, organisation and coordination

Ø  Team and activities coordination (third party and offshore)

Ø  Centralisation of core activities and Shared Services set-up, template respect

Ø  Change impact analysis and mitigation coordination

Ø  Business processes, new organization definition and training management

Ø  Post-go-live support definition and monitoring

Ø  Ensured quality project documentation on SAP Solution Manager

Process areas: Finance, Controlling, Marketing, Sales, CRM, Customer Services, Procurement, SRM, Warehousing, Reporting

June 2007 – Sept 2007

MARKET ANALYSIS PROJECT MANAGER

TRS Evolution – Trussardi (Milan – IT)

Ø  Define the analysis scope, parameters, methodology

Ø  Plan and coordinate activities

Ø  Instruct and manage the project team

Ø  Reporting to the customer

Sept 2006 – Nov 2007

EUROPEAN SAP CHANGE PROJECT MANAGER

Samsonite Corporation (Oudenaarde – BE)

SAP modules: FI, CO, AA, TR, MM, SD, HR, WHM

Ø  Stakeholders’ analysis and engagement

Ø  Strategy definition, planning, monitoring, and reporting

Ø  Activities management and team coordination

Ø  Workshops definition, organisation and coordination

Ø  Change impact analysis and mitigation coordination

Ø  Centralisation of core activities – Shared Services set-up

Ø  Testing and training coordination

Ø  Cutover strategy and plan definition

Ø  Post-go-live support definition and monitoring

Process areas: Finance, Controlling, HR, Sales, CRM, Procurement, Warehousing, Logistics, Reporting

Sept 2005 – Sept 2006

SAP CHANGE PROJECT MANAGER

Samsonite Corporation (Varese – IT)

SAP modules: FI, CO, AA, TR, MM, SD, HR, WHM

Ø  Stakeholders’ analysis and engagement

Ø  Strategy definition, planning, monitoring, and reporting

Ø  Activities management and team coordination

Ø  Change impact analysis and mitigation coordination

Ø  Business process re-engineering and processes improvement

Ø  Centralisation of core activities (reference data) – Shared Services set-up

Ø  Identifying and managing Super Users’ development and involvement

Process areas: Finance, Controlling, HR, Sales, CRM, Procurement, Warehousing, Logistics, Reporting

March 2005 – July 2005

SAP CHANGE PROJECT MANAGER

TNT Global Express (Turin – IT)

SAP modules: FI, CO, AA, MM, SD, HR

Ø  Stakeholders’ analysis and engagement

Ø  Activities identification, planning, coordination and monitoring

Ø  Centralisation of core activities – Shared Services set-up

Ø  Post-go-live support definition and monitoring

Process areas: Finance, Controlling, HR, Sales, Procurement, Logistics, Reporting

Nov 2004 – March 2005

E-GOVERNMENT CHANGE PROJECT MANAGER

London Borough of Haringey (London – UK)

Ø  Stakeholders’ analysis and engagement

Ø  Strategy and activities definition, planning and management

Ø  Workshops definition, organisation and coordination

Ø  Communication and training needs analysis, training planning and delivery monitoring, training materials management

Ø  Co-ordinating communication and marketing activities to external users

Process areas: Finance, Planning, Sales, Reporting

2003 – Oct 2004

TRAINING PROJECT MANAGER

Various clients and internal projects (IT)

Ø  Co-ordinate training design and delivery

Ø  Monitor quality levels and ensure customers’ satisfaction

Ø  Plan and co-ordinate activities to set-up of an e-learning platform

2003

GLOBAL PURCHASING & CONTRACTS COMMUNICATION PROJECT MANAGER

Total Exploration & Production (Paris – FR) 

Ø  Coordinate world-wide communication needs and channels in-depth analysis

Ø  Strategy definition, planning and monitoring

Ø  Liasing with key executives and top managers

Ø  Coordinate the activities to set -up, plan and define communication events

2001-2003

SAP CHANGE PROJECT MANAGER

Total Exploration & Production (Paris – FR, Den Haag – NL, Stavanger – NO)

SAP modules: FI, CO, AA, TR, MM, SD, HR, PM

Ø  Strategy, methodology and templates/ tools development for the world-wide roll-out

Ø  Team set-up, co-ordination and monitoring

Ø  Activities planning and co-ordination at the various implementation sites

Ø  Issue and risk management for the whole project and sites

Ø  Sponsorship actions planning, execution and monitoring with the company top executives

Ø  Centralisation of core activities – Shared Services set-up

Ø  Coordinate training needs analysis, training development and delivery

Ø  Designed and implemented users’ support strategy and methodology

Process areas: Finance, Controlling, HR, Sales, Procurement, Logistics, Plant Maintenance, Reporting

1999

SAP CHANGE PROJECT MANAGER

Shell International Exploration & Production (Rijkswijk – NL, Houston – TX, New Orleans – LOU)

SAP modules: FI, CO, AA, MM, SD

Ø  Strategy and methodology development

Ø  Team set-up, coordinate and monitor

Ø  Activities planning and co-ordination at the various sites

Ø  Workshops definition, organisation and coordination

Ø  Coordinate training needs’ analysis, training preparation and delivery

Ø  Coordinate communication to stakeholders

Process areas: Finance, Controlling, Sales, Procurement, Reporting

1997 – 1998

SAP CHANGE MANAGER

Amoco Chemicals Europe – BP (London – UK)

SAP modules: FI, CO, AA, PS, MM, SD, HR

Ø  Workshops definition, organisation and coordination

Ø  Centralisation of core activities – Shared Services set-up

Ø  Coordinate organization design

Ø  Define, coordinate and monitor end user training

Process areas: Finance, Controlling, HR, Sales, Procurement, Logistics, Reporting

1995 – 1997

SAP TRAINING PROJECT MANAGER

DA Consulting Group for FINA Italiana, Airbus, S.W.I.F.T, Petrofina, FINA Chemicals, Montell, Volkswagen (Milan – IT, Hamburg – DE, Brussels – BE)

SAP modules: FI, CO, AA, TR, MM, SD

Ø  Client’s relations and reporting

Ø  Project Management, team monitoring, management and development

Ø  Coordinate end users training

Ø  Ensure, measure and report on quality

Ø  Conceiving, planning and managing the development of a prototype for intranet documentation

1994 – 1995

HUMAN RESOURCES MANAGER

International Marketing Group (Cuneo – IT)

1993

SALES INFORMATION IMPROVEMENT ANALYST

ORPhE (Warsaw – PO)

1991

PURCHASING PERFORMANCE IMPROVEMENT ANALYST

Rover Group (Birmingham – UK)

1991

WAREHOUSE JIT FEASIBILITY STUDY ANALYST

SKF (Airasca – IT)

Istruzione e formazione Date Varie Titolo della qualifica rilasciata Certificazione in Change Management PROSCI Practitioner Certificazione in Project Management Prince 2 Practitioner Certificazione in Project Management Agile Principali tematiche/competenza professionali possedute Change Management/ Project Management Nome e tipo d'organizzazione erogatrice dell'istruzione e formazione PROSCI APMG International Livello nella classificazione nazionale o internazionale Practitioner Date varie Titolo della qualifica rilasciata Corsi SAP Principali tematiche/competenza professionali possedute SAP Overview (SAP01), SAP Financials (SAPFIN), SAP CRM (SAPCRM) Nome e tipo d'organizzazione erogatrice dell'istruzione e formazione SAP Italia, Milano Livello nella classificazione nazionale o internazionale na Date 1992-1993 Titolo della qualifica rilasciata Master in International Economics and Management Principali tematiche/competenza professionali possedute Economia, Finanza, Marketing Internazionali Nome e tipo d'organizzazione erogatrice dell'istruzione e formazione SDA Bocconi, Milano Livello nella classificazione nazionale o internazionale 107/110 Date 1989-1991 Titolo della qualifica rilasciata European Business with Technology Principali tematiche/competenza professionali possedute Business Management Nome e tipo d'organizzazione erogatrice dell'istruzione e formazione Università di Brighton, UK Livello nella classificazione nazionale o internazionale Upper Second

Capacità e competenze personali Gestione risorse, pianificazione, comunicazione, capacità analitiche, decisionali, negoziazione Madrelingua Italiano Altra(e) lingua(e) Inglese, Francese, Spagnolo, Tedesco Autovalutazione Comprensione Parlato Scritto Livello europeo (*) Ascolto Lettura Interazione orale Produzione orale Inglese Ottimo Ottimo Ottimo Ottimo Ottimo Francese Ottimo Ottimo Ottimo Ottimo Ottimo Spagnolo Buono Buono Buono Buono Elementare Tedesco Buono Buono Discreto Discreto Elementare

Capacità e competenze informatiche Microsoft Office XP/ NT, MS Project, Sharepoint, SAP FMS; SAP R/3 (FI, CO, SD, MM, CRM, HR, PS, CS, SRM, SCM, PM), SAP BW, SAP Solution Manager, Salesforce.com, SAP R/2, Visio, ARIS, Ariba, Documentum, Photoshop, Dreamweaver, Internet, MS FrontPage, RoboHTML/ RoboHelp, MS Outlook, Lotus Notes.