Sorint. Lab c/o AXA assicurazioni [Feb. 2016-actually); Position:  IT Senior Support; Place: Milan, Italy

Main activities and responsibilities:  IT Infrastructure security. VMware Administration Tasks (P2V, V2P, Migrations, Performance, Support). Network Support (VPN, Cisco, F5) Windows (AD, Exchange, Powershell) and Linux Servers and applications (RHEL, Jboss, Open Source). MDM VMware Airwatch, Windows Phone, Avaya.

Apple Inc. [May 2015-Jan.2016) Position: IT Senior Support Tier 3 Place: Cork, Ireland

Main activities and responsibilities: Enterprise Support for EMEA and USA customers (English, Italian and Spanish) regarding issues between iOS Deployments, MS Exchange, Networking, Storage, Virtualization, MDM.

NT- Global [Oct. 2014-May 2015) Position: VMware Administrator Senior Place: Karlsruhe, Germany

Main activities and responsibilities: Design, Installation and setting of a New Data Center. P2V of old physical servers (SQL Server, DB, Sharepoint). Installation and settings of IP Manager and Enterprise Antivirus System. Teaching the staff for VDI and Administration tasks for Linux, Windows (AD, Exchange, Sharepoint)

NPO consultant Company [Nov.2012-Oct. 2014) Position: VMware Administrator Place: Bologna, Italy Client: YOOXGROUP

Main activities and responsibilities: System administration of critical systems. Involved in several IT projects and bringed support to the physical and virtual infrastructure. Monitoring & metrics gathering for all systems, networks and applications, providing regular communications to the business during a major incident. Dealing with vendors and supporting final users.

Spanish Defence Ministry [Nov.2010- Oct. 2012) Position: VMware Administrator Place: Madrid – Spain

Main activities and responsibilities: Design, Installation, testing, support of new virtual infrastructures. ESXi servers upgrades, vMotion, Storage, Networking. Register server HBAs to an EMC Clariion Storage Systems, Netapp system, Zoning, Mirroring. P2V and V2P, VMware Deployments (VMware View 4.6, 5.0), VMware Data Recovery, migrations. MS Windows Server (Windows 2003, Windows 2008, Windows 2012)

Massimi Sistemi [Consultant Company] Jan. 2009 – Nov. 2010 Position: IT Senior Place: Siena, Italy Client: Novartis.

Main activities and responsibilities: Storage design on ESXi 4.x, vCenter Server 4.x, vmware cluster creation and management (Resource Pools, DRS, HA, vMotion).  Managing ESXi 4.x hosts, servers, update patchs. IBM Tivoli, Hitachi and Netapp Storage. MS Windows Server (Windows 2003, Windows 2008, Windows 2012), Red Hat (v5, v6)
SuSE skills (Opensuse, slackware, suse enterprise server) Active Directory skills, especially 2008 r2 MS SQL Server (No administration skills, only installation, deployment)
 

Satec [Consultant Company Jan 2008 – Dec. 2008]  Position: IT Senior Place: Madrid, Spain. Clients: BBVA Bank, IBM Spain.

My core tasks consisted in: VM Creations, vSwitch and vLan settings, ESX 4.x Installations, template creations, alarms, migrations.  IBM AIX, RHEL, Windows Servers, zabbix, nagios, cacti (opensource monitoring systems), User support for HP Radia and Service Desk users

Active Directory and LDAP configuration, Networking  support [TCP/IP configuration, wireless, vlan], HP OVO administrator under hp-ux, windows 2003 standard edition, Cisco Router Installation and settings.

Main activities and responsibilities: Installation, Configuration and Support for VMware (vCenter, ESX 3.x, 4.x, Converter) several companies. Administration and support (ESX performance, Migration, Backup, Windows and Linux Servers.  LDAP, Active Directory, GPO, VMware vShield Design with Trend Micro Deep Security). Active Directory skills, especially 2008 r2, MS SQL Server (No administration skills, only installation, deployment),ESX 3.5 and 4.0 and 5.0, 5.1 (installation, administration, upgrade, support) and other vmware products. SAN technology, storage virtualisation, network segmentation techniques, firewalled environments. (Veeam Backup, F5, firewalls, NAS, SAN). Experience with Websphere Message Broker with IBM tivoli.

At Systems [Consultant Company May 2007- Dec 2007]  Position: Senior Technician Place: Madrid, Spain. Client: Technician Support, HP Spain, Vodafone

My core tasks consisted in:. Checking Filesystems for Unix systems. Making monthly and diary reports and send them to the final client,    Opening and Closing Tickets (Remedy and Service Desk Software),Networking (HP-OVO), Control-m Jobs. (Technical Support); Familiarity with designing solutions based on HP blade server technology (HP architecture design and support, troubleshooting, installations.)

Main activities and responsibilities:  Operating Systems Support in many clients. AIX, HP-UX, Solaris and Wintel Systems (Windows 2003 Standard Edition) and Windows XP Professional. Ibm tivoli backup, EMC Networker, NetApp, HP-3PAR.

Roche Pharma [Contractor]   [Jan. 2005 – May. 2007] Position: Team Leader HP Operator of systems and SD Support. Place: Madrid, Spain and Basel – Switzerland.

My core tasks consisted in:  Upload data to Service Desk, Checking status of all SD agents, Testing ODBC Oracle Connection, Making monthly and diary reports and send them to the European Manager .Opening and Closing tickets by phone, email and VPN. Backup administration Schedule only for SD groups.

Main activities and responsibilities:  HP Service Desk Support.  Creation and maintenance of Backups. Creation of monthly and diary accounting reports. Installation and Supporting for Service Desk users. Familiarity with designing solutions based on HP blade server technology (HP architecture design and support, troubleshooting, installations.)

Free Electronic [Madrid, Spain. Feb. 2003 – Nov. 2004] Position: Technician Support 

My core tasks consisted in:  Ticketing issues (Remedy). Resolving technician problems by mail and phone (Spanish and English). Technician support for Windows users (PC Installations, Upgrading, Patching).  Making monthly and diary reports and send them to the European   Manager. VPN Conections.

Main activities and responsibilities:  Technician support for Windows XP Users, Printers, Laptops, LCDs.

Unión Fenosa [Santo Domingo, Dominican Republic, Sep. 2000 – Oct. 2002] Position: System Operator

My core tasks consisted in:  Direct reporting every day, Veritas Monitoring backups, VPN Connections.

Main activities and responsibilities:  24*7 support of Windows NT Server and HP-UX servers.

Luglio 2001 Titolo della qualifica rilasciata Laurea in ingegneria informatica Istituto di istruzione o formazione O&M university Luogo Repubblica dominicana

Conoscenze linguistiche

Lingua Italiano Capacità di lettura/scrittura Madrelingua Capacità di espressione orale Madrelingua

Lingua Inglese Capacità di lettura/scrittura Ottimo Capacità di espressione orale Ottimo

Lingua Spagnolo Capacità di lettura/scrittura Madrelingua Capacità di espressione orale Madrelingua

Conoscenze informatiche

Operating Systems: Windows Servers (2003, 2008, 2012)/ Linux [RHEL, Suse, Debian]/Unix [Solaris, HP-UX, AIX], VMware (ESX 3.x, ESXi 4.x, ESXi5.x), Microsoft Active Directory.

Networking: VPN-Remote Access and Printing, LAN-WAN, TCP/IP, Switches, routers, VLAN, vSwitch.

Hardware: PCs, Laptops, Servers, Racks, Peripherals.

Applications: VMware (vCenter, vSphere Client, VMware View, Converter, Power CLI, VDR, vCloud ), MS-Office, Antivirus Software, Lotus Smart Suite, Remedy, HP Products [HP Radia Management, HP OVO, HP Service Desk Admin]. Business Objects 6.5, WebSphere, CICS, Open Source, Websphere Message Broker, IBM Tivoli, IBM AIX, RHEL, Windows Servers, zabbix, nagios, cacti (open source monitoring systems)