from April 2016 Save the Children – ong leading global action on children’s rights

Role: CRM Project Manager (contractor)                                                                                  Reporting to IT and Organizational Development Director:

o   Managing CRM and Digital business change and technology initiatives Microsoft Dynamics  365 based for the delivery of new strategic multichannel/product communication model that enable identification, acquisition and retention of profitable Supporters. Projects include unified view of the Supporter to increase fundraising, mass event management and advocacy.

o   Interface from IT to the key stakeholders /product owner the Organization to drive IT investments

o   Project budget and P&L responsible

o   Scrum ambassador

September 2014 to March 2016 Unilever – fmcg world leader company     

Role: Implementation Manager (contractor)                                                                               

Reporting to Global Programme Director:

o   I leaded, based on Scrum framework, the delivery of a Microsoft Dynamics 2013 based CRM solution globally. Real time solution including telemetry, mobile apps and digital services. The objective of the project is to enable and contribute to a major business change programme of sale operations and supply chain business model for Unilever to improve service levels, asset utilization and operating efficiency of its short shelf-life perishable food at the point of sale.

o   I planned and co-ordinated with Unilever teams in each country, their 3rd party suppliers as well as the suppliers of the IT tools in order to deliver the solution in line with the business change activities.

o   Suppliers scouting and business case support

Countries implemented Denmark, France and Italy

May 2012 – August 2014 CommProve – real time data acquisition mediation solution

Role: Senior Project Manager                                                                                                     

Rreporting to VP Operations:

o   Established management teams and methodology (Agile) for new projects. Consolidated the organizational structure needed to the actualization of projects (recruiting, training, qualification, building control and report mechanism of the teams)

o   Coordinated all company dealings with customer and sub-contractors

o   Cooperation with Operations, coaching and supervising respective Project Managers, writing & approving work procedures, managing all skilled technical resources.

o   Managed off shore contractors and partners during the life cycle of the services delivery

o   Driving pre-sales engagement for opportunity development

Selected accomplishments:

§  Telecom Italia and Argentina delivery of operative network planning and management system (OSS) for new probing roll out, project budget of 10M€

§  H3G (Hutchison Whampoa Limited) customer experience management. Trough probes and network elements capture and correlate data across all interfaces monitored in the network providing real-time, KPI and post-processing data. Responsible for SOW sign off, solution development, acceptance test (pqr), systems security compliance, operations hand over within budget and timeline

§  Leading team of about 60 people

May 2011 – April 2012  Huawei –  leading telecom solutions provider

Role: Senior Project Manager (contractor)                                                                              

Reporting to Project Director:

o   Supporting the end2end delivery and installation flow for Optical (SDH, Pure Packet), Datacom and Microwave equipment as a unique interface towards Customers

o   P&L responsibility for the project

o   Sub-contractors management (technical and financial) during link installation and deployment; customer validation and commissioning process, civil works follow-up; Quality control and assurance

o    Continuous effort for the cost control of the project

o   Maintenance contract definition with customers and subcontractors

September 2008 – April 2011  Tellabs (now Coriant) – worldwide player providing solutions for wire line and mobile network

Role: EMEA Programme Manager                                                                                                Role: Project Manager                                                                                                               January 2008– August 2008                                                                                                         Reporting to Europe Services Director:

o   Accountable for planning, prioritizing and executing projects in South Europe by working with Account Managers, Operations, Customers and Partners

o   Works on complex projects where analysis of situation requires an evaluation of intangible variables

o   Identifies project goals and tasks and generates assignments consistent to meet objectives

o    Develops, measures and reports progress to plan, tracks program budgets and establishes, collects and reports metrics

o   OSS migration and upgrade

o   Setting and implementing working procedures

o   Conducts risk assessments and proposes steps to mitigate risk

o   Facing CXOs in order to ensure high satisfaction and identify new business opportunities, building partnership relation

o   Revenue recognition

Selected Accomplishments:

·         Handling services offering and start up for Vodafone Italia backhauling projects, 25M€ revenue within 2011

§  Leading development and implementation for Wind BSS and OSS solution within budget and timeline

August 2006 – Dicembre 2007 Omega Pharma – newco in the italian market of healthcare and self-medicationRole: IT and Business Process Manager                                                                 Due diligence for make or buy. Business processes and new ERP implementation (MS Navision)

  May 2005 – July 2006 British American Tobacco

 world’ s most international tobacco group

Role: IT Project Manager (contractor)                                                                                          

Demand forecast change management processes and system scouting. Integration with corporate ERP for production planning and distribution

October 2000 – April 2005 Oracle –  software leader

Role: Project Leader                                                                                                                  

Delivery of  Oracle CRM and E-Business Suite (ERP) solutions for: Telecom Italia Mobile, Ministero delle Finanze, INAIL, Ministero di Grazia e Giustizia

Selected Accomplishment: TIM incentive and compensation solution delivery in 150 days

January 1998– September 2000 PriceWaterhouseCoopers – management advisory company 

Role: Senior Consultant                                                                                                        

BPR and ERP for: Ferrovie dello Stato (FS), Wind Telecommunications, Shell (Italy and UK), Heinz, Alitalia, AXA Assicurazioni, IVECO – FIAT Group (Italy and Spain)

internship

ü  Cariplo – Madrid (now Unicredit) Corporate Department                 1997  P/L Analysis

ü  Mediocredito Centrale-  Project Financing Department                   1996   Financial Auditor

education

ü  BSS- Bologna Business School (before Profingest)                                            1997   Master in Financial Analysis

ü  Universita’ degli Studi di Roma “La Sapienza”                                         1996   Degree in Economics