• NET 2.0/3.5, C#, Oracle, SQL Server, XML, WCF, Web Service (SOAP), JavaScript, Ruby, C/C++, HTML, Visual Studio, Rational Rose (school level), Enterprise Architect (school level), Microsoft Office.

January 2012 – Now

Avanade Italy – IT Business Analyst

April 2015 – Now

Customer: FCA

Project:  MOPAR, Jeep Owner Group

Management of the FCA portals “MOPAR” and “Jeep Owners Group”.

In this project I played the PMO role, in detail I was in charge of monitoring and reporting task progress to the customer, managing issues and risks, participating to weekly and daily progress meeting.

Moreover, I was in charge to support project manager to estimate effort activities and schedule tasks.

October 2014 – April 2015

Customer: Unicredit

Project:  Normanet

Management, maintenance and evolution of the application Normanet: This application is a Sharepoint portal that contains the Unicredit regulations and allow to improve the process of publishing and viewing of the regulation

I am in charge the following tasks:

·         Business analysis

·         Writing functional documentation

·         Monitoring change requests and defects on HP Quality center

·         Testing

·         Supporting customer for user acceptance test

July 2014 – October 2014

Customer: Ing Direct

Project:  Maintenance applications used in ING Direct

Management, maintenance and evolution of the applications used by ING Direct.

I was  in charge the following tasks:

·         Business analysis

·         Writing functional documentation

·         Monitoring change requests and defects

·         Managing remote technical team

·         Supporting customer for user acceptance test

March 2014 – June 2014

Customer: Intesa Sanpaolo

Project:  “Nuovo Sistema Gestionale ed Amministrativo del Personale”

Replacing the old software HR with a new one that best fit the customer requirements, playing PMO role. In detail, I am in charge of monitoring and reporting task progress to top management, managing issues and risks.

January 2013 – February 2014

Customer: Zurich Italia

Project: Zurich Connect web site

Management, maintenance and evolution of the web site “Zurich Connect”, playing business/technical analyst role.

Main responsibilities:

·         Supervisor of the aggregator’s integrations (e.g. Facile.it, Cercassicurazioni etc…)

·         Review quotation process to fulfill business requirements

·         PMO functions (Project support and Project reviews)

·         Effort Estimation

·         Gathering requirements

·         Technical and Business analysis

·         Customer Support

 July 2013 – February 2014

Customer: Zurich Italia

Project: Zurich Connect – MOD (Motor Other Decoupling)

Analysis, management and development of the back-end for the web site MOD. This tool allows selling insurance policies at car dealer.

Main responsibilities:

·         Technical and business Analysis

·         Team leading

·         Delivery management

·         Definition and preparation of test cases documents

September 2012 – December 2012

Customer: Philip Morris International

Project: Global Governance Risk & Compliance (GGRC)

Migration of the GGRC application from SharePoint 2007 to SharePoint 2010.

I was responsible for the analysis, preparation and definition of the test cases documents. Moreover I was involved for the planning and execution of the test activities.

March 2012 – July 2012

Customer: Saipem

Collaboration with a team working on the Engineering Procurement Construction sector for Saipem/Eni group. In detail I participated to an intensive training program on SmartPlant products, a suite of tools to manage the EPC processes.

November 2009 – January 2012

InVision srl – Technical Lead

Delivery of Invsion Workforce management solutions and customized applications, playing technical lead role.

Management of the software development for the whole life cycle working on gathering requirement, technical analysis, small team leading, testing, bug tracking and customer support, ensuring an high quality solution delivery within budget and time.

Main responsibilities:

·         Effort Estimation

·         Project support and Project review

·         Gathering requirements

·         Technical analysis and Technical specifications

·         Sales support

·         Developers team leading

·         Delivery of technical training

·         User Acceptance Test

Main experience / projects:

·         BNL (bank call center)

·         Carrefour (food retail)

·         HMPS (English prison service)

·         Abramo (call center)

·         Lufthansa (German airlines)

TECHNOLOGIES: InVision iWFM, Ruby, .NET 2.0, Oracle, SQL Server, MS Project, IIS, Visual Studio

December 2007- October 2009

InVision srl – Technical Consultant / Software engineering

As Technical consultant I was in charge to support and provide technical consulting to implement solutions for Work Force Management using “Invision WFM” tool.  In detail, I was responsible for preparation of pre-sales demo, setup and configuring environments, Integrations and HW estimations.

As software engineering I was in charge to designing, configuration and implementation of custom applications to extend and/or replace functionalities of the “Invision WFM” tool. I participated to implementation of large applications, coding scripts and web/windows applications using, mainly, .Net framework, Ruby and SQL Server technologies.

TECHNOLOGIES: InVision iWFM, Oracle, Sql Server, Ruby, .NET 2.0, C#, IIS, Ajax, Web Service (SOAP), Javascript, HTML, Visual Studio

July 2005 – November 2007

Reply Spa – Consultant

July 2005 – November 2007

Customer: Sky Italy, Vodafone Italy

Project: Invision Workforce Management

As Consultant at customers I was in charge to support and provide technical consulting to implement solutions for Work Force Management and shifts planning.

Responsibilities:

·         Technical analysis

·         System integration and System configuration

·         Custom developments

·         Customer Support

TECHNOLOGIES: InVision iWFM, Oracle, Ruby, .NET 2.0, SQL Server