Junior Business Analyst Allinance Co. | Jan 2016 – Present | Italy
 Assisting in Dynamic CRM Platform optimization for the customers
 Coordinating IT project activities based on Agile Approach by managing the customer
requirements, the supplier feedbacks and optimizing the project value
 Developed standard Project Portfolio Management Process and Maturity Model
 Assisted in CA PPM Platform optimization for the customers
 Managed such activities and presentations in order to introduce CA PPM platform to
customers (webcasts and event)
 Contributed in Business Analysis projects in order to improve customer business process
development and methodologies

Quality Management Analyst Totem Quartz Co. | Apr 2013 – Aug 2014 | Iran
 Developed Business Processes for different departments of the organization
 Contributed in organization performance optimization based on:
– Defining CSFs (Critical Success Factors) and KPIs
– Tracking defined corrective and preventive actions to improve production line
productivity and products quality
– Managing Internal Auditing of the department processes

Project Management Officer (PMO)
Safanicu Co. | Apr 2011 – Mar 2013 | Iran                                                                                           Planned the EPC Projects Time and Cost using Microsoft Project and Primavera 6 software
 Tracked the Projects progress periodically based on cash flows and S-Curves of the projects
 Responsible for project status monitoring and operational reporting for project managers
 (Projects: phase 12th and 13th Iran south pars (Oil&Gas))

EDUCATION
2014 OCT- 2017 APR
Politecnico di Milano, Milan, Italy
Bachelor Degree:
Industrial Engineering

Sep 2007 – Feb 2011
Isfahan University, Iran

Computer Skills
 Microsoft Project
 Primavera 6
 Microsoft Office
 Ca Clarity PPM
 Dynamic CRM 

English: fluent
 Italian: Intermediate
 Persian: Native