Italiaonline (April 2005/Today) ItaliaOnLine, founded in June 2016 by the merger of ItaliaOnLine and SEAT Pagine Gialle, is the first national web company and the third Italian web market player after Google and Facebook. Thanks to its extensive sales network and the ability to create tailored projects for the online visibility of large accounts, ItaliaOnLine has more than 300,000 customers between large, small and medium-sized companies. ItaliaOnLine owns: PagineGialle services and PagineBianche Tuttocittà, the Libero portal, Virgilio and superEva, the 892424 and 1240 utility. I’m working in Customer Operation Department since December 2017 as Digital Project Manager and Business Process Analyst with the following tasks/responsibilities:  Define project roadmaps and delivery plans  Communicate project status to team and stakeholders  Manage expectations on project development  Monitor work plan, economic targets and team performance  Define process flow  Implement production workflow  Create and implement initiatives, business process development, and operative process management  Coordinate process improvement project activities Key competencies:  Experience of delivering digital projects  Strong attention to detail and focus on goals  Focus to business and client  Ability to work with and support cross-functional project teams  Good conflict management and prioritization skills  Experience in business process designs and facilitation  Knowledge of Business Process Modeling  Knowledge of Lean Six Sigma methodology  Knowledge of Agile methodology  Good human relations

2015 to 2017 in the Customer Operation Department/Process and Quality as Business Process Analyst and Project Focal Point (like Project Manager) with the following tasks/responsibilities:  Project, document and monitor the production and after-sales processes;  Implement and optimize the production workflow, together with the suppliers;  Define quality service levels in accordance with the Sales & Marketing Department;  Design the monitoring report and closely monitor the progress of the production processes during the marketing initiatives start-up;  Participate to the post-merger integration projects;  Design and implement directional reporting to monitor KPIs of production processes and customer care. Main Projects: – IOL Connect (YEXT platform) – Google Adwords – Facebook ADV – Facebook Presence – Google Presence – Display ADV – PG Commerce – Web Site

2010 to 2014 in the Internal Audit Department in the role of Internal Auditor e 262 Law Specialist with the following tasks/responsibilities: Monitoring compliance and efficiency of business processes  Monitoring risk areas: ERM.  Check the reliability of financial reporting and compliance with laws and regulations.  Responsible for the activities related to Law 262/2005: o Scope of application (scoping); o Mapping of processes and compliance management based on 262/2005; o Testing and monitoring of checks; o Definition of administrative and accounting procedures.

2005 to 2010 in “Management Control /Accounts Receivable" unit in the role of Accounting Analyst with the following tasks/responsibilities:  Ensure and control that the core business operates in compliance with accounting procedures  Collaboration for rationalization of administrative processes related to the active cycle of core business.  Determination of revenues and accrual of commissions through the proper acquisition of data production.  Provide the necessary support to auditors for certification of statutory accounts and to Internal Auditing and to Finance for administrative verification of these pipelines. Moreover, during the transformation of the ORDER TO CASH processes from old legacy systems to the new one (SAP, January 2009), as Business Process Owner I supported the IT department in the following phases:  Collection and validation of requirements for blue print and functional analysis  Integration test, user acceptant test for the following processes: order acquisition, billing, collections, revenue recognition and commission (implemented on the SAP modules: MAM, SD and FI).

First job September 2004 to April 2005 at the A. CULLATI (heat treatment on metal). For this company I designed and implemented the cost accounting processes and management control processes. February to July 2004 at the A. CULLATI: internship and thesis.

EDUCATION Degree in ENGINEERING MANAGEMENT – Industry (Politecnico Torino 1998/2004) Score (29 exams): 94/110 Thesis: Experimental: MANAGEMENT ACCOUNTING AND CONTROL OF AN INDUSTRIAL COMPANY OF HEAT TREATMENTS ON METALS Brief summary on the analysis:  Construction of cost accounting for cost centers  Calculation of: industrial cost, full cost (per kg and hour), gross margin, ROS  Calculation of NPV for a new investment (for creating a new department)  Analysis of production (efficiency / effectiveness / potential company) High school: SCIENTIFIC HIGH SCHOOL GALILEO GALILEI CIRIE' (TO) June 1998 MASTER INFORMATION TECHNOLOGY & OPERATION collaboration with MIP (Politecnico of Milan): May.15. 2014 – 2015  Lean Process & Cost Saving  Agile & Devops  Statistics & Big Data  Digital Marketing & Social Media ABILITATION EXAM for the practice of engineering profession 2005

COMPUTER SKILLS :  SAP (modules FI, MAM, SD)  Business Objects  Custom business applications (accounting and management control)  Office suite and Autocad  Minitab

LANGUAGES: English – intermediate.