From 2/10/2017 To 2/01/2019 Occupation or position held I°- II° Lev. – IT Technical Support IBM for WPP Media Group Main activities and responsibilities ● 1) IT incidents Case management handled in line with company procedures and Knowledge base application. ● 2) Managing daily workload of the Swedish/Italian IT Team, streamlining processes where possible, to deliver an effective and efficient service. ● 3) Technical support (Troubleshooting and Solution provider) on: -Operating Systems ( Windows – Mac) -Networks ( WLAN/LAN/VPN) -Databases ( file recovery, DB access, Drives)- Devices (- printers- peripherals-drives) -Active Directory ( mail configuration- security group access) -Internet security (Firewall- Proofpoint-Sophos Safeguard) -Data encryption (BITLOCKER) -SAAS- PAAS (Citrix) -Office 365 suite (Word -Excel -Access – Powerpoint – Skype – Teams) -VOIP (Skype – Lync – Cisco IP) -Remote Access Tools (IBM Big Fix – TeamViewer) -VPN (Entrust – Pulse)-Multifactor Authenticator (MFA -2FA -Securenvoy) -Good Command of graphic design applications (Adobe Illustrator™,PhotoShop™) -Software /Hardware installation ● 4) Knowledge base editing and review. ● 5) Excellent command on incident management platforms ( Service Now and Remedy) Name and address of employer INNOVAWAY S.P.A – Via Ostiense 131L – c/o Centro Argonauti , 00154 Rome – Italy Type of business or sector Information and communication technology (ICT)

From 18/04/16 To 30/09/17 Occupation or position held Community Manager Main activities and responsibilities ● -Support and facilitate people and organizations to share their time and talents on CROQQER.com platform. ● -Manage user requests/suggestions/claims ● -Extract reports from Community Manager dashboard ● -Reporting directly to the General Manager ● -Discovered a bug on CC payment system ● -Ensure smooth and effective participation of people, public and private organization, to promotional events. Name and address of employer CROQQER Italia S.r.l – Viale Giuseppe Mazzini 134/A – Rome Italy Type of business or sector Benefit Corporation ( B-Corp.)

From 09/12/2015 to 30/06/2016 Occupation or position held Professor in Marketing & Communication – Advertising & Photography Main activities and responsibilities ● -Manage 10 different classes with more than 100 students (from 1st to 5th degree). ● -Create and promote activities, along with the didactic program, to stimulate discussions around media and modern Communication tools. ● -Organize a Photography Exhibition in order to show all learned technics. Name and address of employer MIUR – “Istituto Superiore Carlo Urbani” – Roma Type of business or sector High School -Teaching

From 1/10/2013 To 01/10/2017 Occupation or position held International Sales Account Main activities and responsibilities ● – Establish relations with stakeholders,international media agencies,private companies and media owners. ● – Interacting and dealing with public administration and local authority. ● – Media planning ● – Monitoring and reporting budget expenditure ● – New Business development ● – Customer management ● – ICT management and Innovation ● – Process engineering ● – Lead a pilot project to reach advertising revenues from free Wi-Fi connectivity hot spots. Name and address of employer BUILDING COMMUNICATION S.r.l – Via Genova, 13 D; 00065 Fiano Romano, Italy Type of business or sector Communication Agency – Media Owner

04/06/2013 To 30/09/2013 Occupation or position held International Customer Representative Main activities and responsibilities ● -Customer service ● -Security and Fraud Control (ID and Credit cards security check) ● -Fleet management ● -Booking management Name and address of employer AVIS – Via Aeroporto Di Fiumicino 320, Rome International Airport, 00050 Rome – Italy Type of business or sector Automotive – Services

From 07/01/11 to 01/05/11 Occupation or position held Project Manager Main activities and responsibilities ● Led a system integration project for a control platform able to manage simultaneously the Geographic Information System (GIS ) the Global Positioning System (GPS) integrated with our CRM able to provide instant services to our users. Name and address of employer EXCELL MARINE – 12, quai Antoine 1er. 98000 – Monaco Type of business or sector Yacht Services Management

1/09/2010 to 31/01/2011 Occupation or position held Marketing & Communication Assistant Main activities and responsibilities ● CRM data migration , Big Data Analysis , Business Intelligence reports , Marketing & Media planning. ● Speaker for the EMEA (Europe – Middle East – Africa) user conference. ● Launched a business intelligence/GIS project: The Geospatial Advertising Control Panel. Name and address of employer ESRI S.P.A – Via Casilina, 98, 00182 Rome – Italy Type of business or sector INFORMATION TECHNOLOGY (ICT) & GEOSPATIAL INFORMATION SYSTEMS (GIS)

02/06/2008 to 31/01/2010 Occupation or position held Global Account Manager Main activities and responsibilities ● Establish proactive relations with Italian Public administration (Ministry departments, Region and City Councils, Tourist Boards). ● Ensuring team and individual targets and objectives were met. ● Revenue management for South Europe markets ( “Top account managers” in 2009) Name and address of employer INK PUBLISHING , 141-143 Shoreditch High Street, London E1 Type of business or sector Publishing Company

Education and training 16/7/1999 Collegio Nazareno di Roma Linguistic Degree (84/100) 21/1/2003 Università La Sapienza Bachelor degree in communication sciences (100/110) 

Personal skills and competences Mother tongue(s) ITALIAN / SWEDISH FRENCH C1 ENGLISH C2 SWEDISH C1 SPANISH C1

Social skills and competences Communication skills: Excellent communication skills, both written and oral, including the ability to communicate at all levels. Team work: Natural attitude to team up and harmonize efforts from everyone. I am experienced at working in a global dimension in a well structured organization as well as in low resources contest. Mediating skills: Working in the advertising industry, has given me a natural, diplomatic, and result oriented, approach at every stage of the working processes. Intercultural skills: Both at work and in life, I learned to grow my capabilities in an International background. I strongly believe that learning from other people's culture is a way of linking people and their different value systems. Organisational skills and competences ● Passionate for solving issues. ● Sense of organization. ● Ability to prioritise, manage, and execute multiple tasks. ● Good experience in project and team management. ● Flexibility, resilience, patience, discretion and ability to deal with unforeseen situations. ● High level of process optimization. Technical skills and competences ArcGis – SAP – ERP -CRM – Plus4 – IBM BIG FIX – Office 365 – Citrix – Secure Envoy -POS Computer skills and competences ● II° Level IT Technical Support IBM ● Professional command of Microsoft Office™ (All Suite) ● Good Command of graphic design applications (Adobe Illustrator™,PhotoShop™) ● Knowledgeable in every Mac O.S ● Comfortable working with Windows ● Knowledge of Salesforce and POS Systems ● Able to create presentations with most common softwares ● Good knowledge of the GIS (Geographic Info System) conducting spatial analysis ● Able to create and extract Business Intelligence reports ● Familiar with most common CRM, ERP and SAP platforms ● Able to master new software applications, in minimum time