Webhelp Customer Support Advisor ottobre 2018 – Present  Barcelona, Catalonia, Spain Providing technical support on customers' products (such as headphones, Bluetooth speakers, TV speakers, 5.1 systems, soundbars etc.). Menaging private networks to succesfully connect 5.1 systems or soundbars to WiFi. Providing technical pre-sales info. Guiding customer through the troubleshooting process. 

Personal Computer accessori Training internship as responsible of the repairing of electronic devices novembre 2017 – dicembre 2017 (2 mesi) Menaggio (Italy) Employment as a repair technician in the company's laboratory. Maintenance, repair and commissioning of computers and servers.

Riparazioni Smartphone Training internship as a smartphones repair technician and sales employee. gennaio 2017 – febbraio 2017 (2 mesi) Morbegno (Italy) Repairs and assistances of various kinds in the hardware / software sectors on all types of smartphones. Employment as a sales employee and consultant. Activation of telephone services.

iPlus Service Training internship as a web programmer giugno 2016 – agosto 2016 (3 mesi) Morbegno (Italy) Employment as a web programmer. Creation of web services and websites using the appropriate programming languages: Php, Javascript, SQL. Management and maintenance of databases related to the sites mentioned above.

Techtion Training internship as a technical assistant for computer networks and systems gennaio 2016 – febbraio 2016 (2 mesi) Delebio (Italy) Design and management of corporate networks in the physical and virtual sectors. Maintenance of computers and telecommunications equipment (PCs, servers, switches, repeaters, etc.). Use of networks management softwares (Cisco).

Training internships organized by my school related to information technology field. All the internships were made in Italy.
The roles were more about
• Repair technician (computers, smartphones, electronic devices etc.).
• Web programmer (Basic of: SQL, JavaScript, PHP, HTML, CSS).
• Designer of corporate networks (IP management, VLANs, servers etc.).

E D U C A T I O N

High school diploma in telecommunications’ technologies
Marco Polo Technical Institute, Italy
2012 – 2018

Degree in Economic and Financial Sciences
Università degli studi Guglielmo Marconi, Italy
In process

L A N G U A G E S

English
Spanish