PROJECTS:
March 2013 – January 2014
Project Client : FedEx Ground Team Size: 17
Company: Wipro Technologies 
Platforms: iSeries – RPGLE, SQLRPGLE, CLP, CLLE, DB2, SQL, DFU, DBU and Hawkeye. 
Project Description:
Group that involve in several internal critical systems on the Logistics sector and is also responsible
for direct customer interactions for providing real-time process guidelines, application maintenance
and solution to several business functions from package Pickup – Sortation (Source terminal) –
Transportation – Sortation (Destination terminal) to End user delivery.
RESPONSIBILITY:
The project is related to the real-time process guidelines, server monitoring application
maintenance and providing solution to the user.
TECHNICAL ENVIRONMENT:
 iSeries (Four AS400 Servers)
– AS400 servers are the backbone of Logistics information system. It handles large amount
of user, contractor, package information, transportation plan and geographical (HUB,
Station, Substation) information.
– Data Base Management: Retrieving and storing of future day delivery package
information from different environmental applications / servers and make it available to
the Central Information System (CIS).
 Analysis and solution to the customer’s issue through Incident Management.
– Involved in customer problem solving, understanding the user issues and contribute to
the solutions. Preparing technical specifications and coding of any change requests on
defects / challenges of application/ server activity.
– Analysis on user issues, providing solution to the issue by Technical assistance or
Knowledge Transition to the users.
– Involved in monitoring and controlling of threshold job, On-day delivery active
packages, Server job maintenance and Nightly Job – Job that has been run to take the
existing information back up on one another servers.
FUNCTIONAL ENVIRONMENT:
 Customer Experience: Quality of interaction with customer, (e-mail content and
telecommunication). Understanding the customer requirements and contributing to the
program specifications by Problem solving, Root Cause Analysis and knowledge transition
to end user/individuals/ team.
 Managed Services: Following standard CMMI Level 5 Managed Services, Process, Policies,
and checklists on making the standard template towards the documentation on (WSR,
Cisco Agent Call Report, Team Performance Summary, Audit Report, Initial Incident Report,
Customer Feedback Survey and SLA Report) status updates and reporting progress reports
on individuals and team performance to Wipro Management, those stats are helped
towards the Improved Business process and service quality.
 And as part of the weekly performance metrics report, I have documented the automated
Excel report system; this metric report effectively improved the level of internal competitions
and improved performance by the individual’s / Team!

January 2014 – June 2015.
Project Client : Federal Express Team Size: 8
Company: Wipro Technologies 
Platforms: ILE RPG, CLLE, SQLRPGLE, DB2, SDA, IBM RDi, HP Agile Manager.
Project DESCRIPTION: Agile Development Model project, named as a “Single System”.
Objective To merge the two internal business model (Home Delivery and Corporate Package
handling process, application, and data management). Designed to eliminate 2 system in package
handling process and achieve One Process, One System across FedEx Package Life Cycle.
RESPONSIBILITY:
 Involved in Agile Development Model and Leading 4 Member Development Project. Since
the project is Onsite based agile team, responsible in guiding and coordinating the offshore
team.
 SPOC for direct client/business team in interaction and coordinating Sprint Demo.
 As a Senior Developer Activities includes: User Story on development of new module, existing
module Major/Minor changes, Data management & processing changes, Report changes,
data support to front end JAVA team, Unit testing, QA and Integration testing.
 Design, code, test case, integration test review & execution with the client team.
 Participate in Daily Scrum, Sprint Planning, Backlog story refinement, Sprint demo and
retrospective meeting.
 Scheduling, identifying, tracking progress of project milestones and Interfacing with delivery
teams to resolve technical issues in the project.
 Instrumental in quality assurance, monitoring & tracking of individual tasks, status reporting
to on-site leads on all the artifacts delivered by the offshore team and ensuring the effective
SLA from efforts estimation to deliverables.
 Value Add Services: I have proposed and implemented the customer value add services;
– To check for unused objects in the AS400 system and notify the AS400 admin to
restore the iSeries space.
– To Monitor and notify the active subsystem job status based on the threshold
value existence through OVO and Email DL.

July 2015 
Project Client : Lloyds TSB Bank PLC Team Size: 5
Company: Wipro Technologies
Platforms: RPG, RPGLE, CLP, CLLE, Mainframe, Synon, SQL, Cobol, SDA, PDM, ROBOT, C:D.
Project DESCRIPTION:
Lloyds Banking Group (LBG) has many household names like Lloyds Bank, Halifax, Bank of Scotland
and Scottish Widows. The Group operates the UK’s largest retail bank and has a large and diversified
customer base, includes the largest branch network in the UK and a comprehensive digital,
telephony and mobile services.
RESPONSIBILITY:
 Project Overview:
# Engagement Type: Application Development and Support.
# Project Associated Technologies: AS400, Mainframe and Synon ( CA 2E CM).
# Tools: COOLCM, ROBOT, Mimics, Connect Direct, File Transfer, Reflection terminal, Axis.
# Other Activity: AS400 OS-Upgrade, TSB bank migration out of Lloyds group.
# Project Management: Team Management, Knowledge Transition, Status Update.
# Concepts: Trigger, Job & System Monitoring, Journaling, Data Queue.
 Daily Activity:
# Application support for Lloyds banking group branch user support.
# Transaction/ Payments Monitoring (TMH, SWIFT via Stelink , EPS)
# Exchange Rate file management, support with multiple business supporting modules such
as Telephony, Internet banking, Branch Order, Galaxy, CBS(Core Banking System) and
coordination on the same with third party exchange order system – TravelEx.
# Customer account Interest calculation (Pre, during, Post).
# Bank of England Reporting, VISA Debit card fraud & chargeback processing.
# On-line & Batch job monitoring, SYSOPR alert monitoring.,,etc
# Incident, Problem, Knowledge & Change management via Axis ticketing tool.
# Real Time Branch & Business User support and guidance.
 Involved in the implementation of required technical specifications and code change
requests for development of new / existing module that come across as part of the New
Development, Enhancements and Maintenance of various Modules as per the requirement.
 Implemented TSB Bank migration change for the associated application with ZERO defects.
 Expertise in documenting test cases, test scenarios, manually executing the test cases in
functional perspective.
 Expertized in batch and interactive debug to test & monitor step-by-step execution of
programs. Having good experience in ILE concepts such as service programs, binding
directory, procedures, sub-procedures,
 Review: Significantly contributed in code reviews, peer reviews, test plans and test results.
 Project Release – Involve in & providing support for change request Implementation

TECHNICAL SKILLS
 Operating Systems : OS/400, Windows.
 Hardware : IBM AS/400.
 Databases : DB2/400.
 Languages : RPG, RPGLE, CLP, CLLE, SQLRPGLE.
 Tools/Utilities : IBM RDi, CA 2E CM, Query400, SQL, DBU, COOLCM, C:D, Hawkeye.
 Concepts : Trigger, Journaling, Data Queue, MIMX Backup, Job & System task.
 Functional Domain : Banking & Transportation Sector.
 Windows Tools : MS Excel, MS Word, MS PowerPoint.