Figura professionale: System support Engineer
Nome Cognome | : R. R. | Età | : 36 |
---|---|---|---|
Cellulare/Telefono | : Riservato! | : Riservato! | |
CV Allegato | : Riservato! | Categoria CV | : Settore Generale / IT |
Sede preferita | : Svizzera |
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Sommario
Esperienze
OCCUPATION
UniCredit
System support helpdesk Engineer Consultant at WideSide SAGL
May 2018 – Present
Milan Area, Italy
Configure, manage and maintenance task in the Red Hat Linux\Oracle Linux environment.
Scripting bash automation software custom for credit risk elaboration.
Support and testing with the development team
Customer care final customer
Banca 5 S.p.A. – Gruppo Intesa Sanpaolo
System support Engineer
September 2017 – May 2018 (9 months)
Milan Area, Italy
Configure, manage and maintenance task in windows and Red Hat Linux
environment.
Configuration and deploy on middleware architecture with Jboss EAP 7.1
domain and frontend Apache mod cluster
Configuration, maintenance, patching and support customer .
Scripting bash and ansible for automation,
Support 1-2 level help desk final customer on office 365 enterprise.
System Application Support Engineer at Agos at Wideside SAGL
Ducato July 2016 – August 2017 (1 year 2 months)
Release Management and Continuous Integration with Jenkins on Jboss 6.4.4 EAP 7.0.0, Liferay
6.2 and
Fuse 6.3.0 in R&D Team
Support and deploy application JBoss EAP from IBM Vsphere with team Development. Deploy & Testing with webmethods AG Software.
Support final Customer on office 365 platform.
System support SAS at Trust4Value
November 2015 – July 2016 (9 months)
Configuration and troubleshooting for solution SAS software on Linux and Windows Server of customers.
Working for international companies as Deutsche Bank, Eni, Accenture, H3G, Generali Italia. Projecting and configuration Vmware infrastructure
Help desk activities SAP/ERP for final customers.
System Administrator at Sky Deutschland GmbH July 2015 – November 2015 (5 months)
Manage and troubleshooting Server with support 1-2 level on Server Farm SKYDE
System Administrator at e.Magine – Digital Transformation Partner October 2014 – June 2015 (9 months)
Backup management, Trouble Shooting Operation System: Windows (Server 2008 – 2012, XP, 7, 8 e 8.1), Linux (Ubuntu, Fedora, CentOS, Debian), Mac Os X(Leopard, Lion, Mountain Lion, Mavericks, Yosemite). Network management, TCP/IP, virtual machine management (with Vmware and Virtual Box), network administrator ITIL, client mail management, scripting in bash creation.
Service Monitoring at Eni
July 2013 – October 2014 (1 year 4 months)
analysed Issues (about Storage, Backup, Sap, Oracle, Unix, Windows, VmWare and Apache) means Monitoring System 24/7 on scheduled time for networks, services, infrastructure of Eni Green Data Center (IT/Facilities/AM). Competence Center activities of the first level during After Business Hours: identification of real critical and contact an available systems engineer (CC2).
Active collaboration with systems engineer of second level support.
Event SLA Management means HP Business Service Management and Sitescope. Incident Management means HP Service Manager 9.
systems analyst CED at Lombardia Informatica March 2012 – June 2013 (1 year 4 months)
Service take over and service monitoring CED with of the first level support for Regional and Sanitary
Computer System 24/7 on scheduled time.
Support and monitoring of Data Center Corporate.
Management DB infrastructure; implementations of Open Operative System S.O.: Windows 7, 2008 server, Xp; Unix, Sun Solaris 8, IBM Aix 5.
IT Support Technician PC30 Vodafone at AWS ITALIA January 2011 – July 2011 (7 months)
Repair and configuration of computer system and wire networks for medium sized enterprises. Switch configuration and Cisco Huaweii maintenance.
Server Windows and Linux configuration (CentOS,OpenSuse, Debian)
Heldesk 1-2 level for customers
EDUCATION
July 2006 High school leaving qualification in “Multimedial Information Tecnology Sciences” at “Europa
Unita” Istitute of Chivasso (Italy)
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