Summary
PMP certified Project Manager specialized in Payment and Travel environments and day-to-day maintenance in the IT industry. Now working in an IT global distribution system company (Amadeus) for the Payment projects.
I'm in charge of the full projects coordination from the kick-off meeting until the projects closure, that includes as activities: project sizing and scheduling, meeting with the customers (airline managers) and R&D department to fulfill requests and prevent possible showstoppers. Versatile, multilingual project manager with expertise in driving projects and leading cross-functional teams to consistently meet key program deliverable. Adept at maintaining focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Exemplary communication and attention to detail to exceed customer expectations and maintain high levels of client satisfaction

Languages
• English : Full professional proficiency (CAE, January 2020)
• French : Full professional proficiency (DELF, March 2016)
• Italian : Native or bilingual proficiency

Skills
• Project Management
• Implementation of IT products
• Business Development
• Agile
• Java, SQL and PHP languages
• Blockchain

Work History
PROJECT MANAGER – Alten for AMADEUS SAS – Payment Team
September 2016 – date
• Led implementation. project management and maintenance of payment and revenue accounting
products for Airline companies involving testing all the functionalities and planning weekly
follow-up with customers
• Dealing with R&D department for the development of new functionalities requested by the customers
• Road-map and timeline definition according with customers and 3rd party constraints
• Creation of specific documentation requirements and solutions to address business needs and gaps in technical knowledge

TECHNICAL SUPPORT ENGINEER – Legrand Ltd – Birmingham, UK
April 2015 – August 2016
• Troubleshot electrical equipment problems such as actuators and sensors testing all the different parts
• Monitored installation and operations to consistently meet rigorous customer requirements
• Applied principles of electrical theory to advance and improve product development and efficiency

BUSINESS DEVELOPMENT ENGINEER – Legrand Ltd– Bangkok, Thailand
February 2014 – March 2015
• Built strategies with the sales team for improving the business of home automation and door
entry system for Bangkok and the upcountry
• Planned periodical follow-up with the R&D in order to get the products more appreciable for the end user
• Designed and quoted home automation and door entry system plants for the local system integrators

Education
BLOCKCHAIN SPECIALIZATION – COURSERA (Q1 2020)
M.SC. (HONS) 2:1, BIOMEDICAL ENGINEER – ELECTRONIC TECHNOLOGIES
Politecnico di Milano – Milan, Italy (2011-2013)
Study abroad: FEUP – Porto, Portugal (February to September 2011)
Publications: “Electrophysiological Multichannel Recordings of Neuronal Cultures" (Authors: G. Regalia, E. Biffi, A. Lucchini, M. Capriata, S. Achilli, A. Menegon)
 

Certifications
ITIL 4 FOUNDATION – AXELOS (April, 2020)
PROFESSIONAL SCRUM MASTER (PSM 1) – Scrum.org (March, 2020)
PROJECT MANAGEMENT PROFESSIONAL (PMP) – Project Management
Institute (PMI) (March, 2019)

Personal Interests
In my spare time I love trekking in the mountains surrounding my area (and not only! I trekked both Everest and Annapurna Base camps). I take acting class and work to crowdfund a charity to prevent women abuse in Zambia (Stop the violence). Blood donor since 2008.