May 2017 – Current Date Role: Software Implementation Specialist Vista Entertainment Solutions, Los Angeles CA, USA – Rome, Italy (website: www.vista.co) Sector: IT – Software provider for the cinema industry (Customer services and project management) • Software implementations for different cinema chains – on site and remote work • Ownership and delivery of project tasks • Business analysis of new functions to satisfy client’s requirements • Proposal of suitable existing solutions for the customer • Daily communication to all stakeholders and project team members • Training Head Office and cinema managers on the software suite • Daily use of Microsoft Management Studio (SQL queries, stored procedures), project management software (Confluence-Jira), API interfaces (SOAP, REST,JSON).

February 2016 – April 2017 Role: Services Team Leader Vista Entertainment Solutions, London UK • Team management (5 people) • Assistance and support for the EMEAcustomers to help with clients' problems and questions • Address problem solving through daily collaboration with the internal appointed responsibilities (projects managers, developers, team members) • Training, support and motivational leader for the team members in order to ensure customers' satisfaction but also to enrich members' personal knowledge and help their professional career development • Interviewing candidates for open positions

April 2015- January 2016 Role: Project Manager EMEA Vista Entertainment Solutions, London UK • Management and supervision of 5 projects (timing, roles, responsibilities and resources), from project initiation to project closure, for clients in Germany, Baltics, UK and Middle East. • Among the most significant projects (started as a project coordinator): – Project “VDF Certification”, aimed to enhance the software following the German legislative specifications, 2-years long. – Project “Baltics Go-Live”, aimed to the cinema chain opening in Estonia, Lithuania and Latvia with the software adaptation to the Baltics law and fiscal requirements,1-year long. • Manage relationships between internal resources (management, technical team and developers), to guarantee the adequate project realization • Analysis and development of new functions for the clients' requirements • Ensure quality control • Compilation of different internal reports (Daily Log, Lessons Log, Risk Registers, Issue Reports)

January 2014 -April 2015 Role: Senior Consultant / Project Coordinator EMEA Vista Entertainment Solutions, London UK • Collaboration and assistance to the Project Manager towards the management of projects mentioned above, and successively taking over the role • Providing training to the customer about the software functions • Software presentation to potential clients • Installation and configuration of the software in loco for clients in Germany, UK, Ireland, Baltics, Switzerland, Italy (with relatedWindows, Network e Hardware configuration)

January 2013-December 2013 Role: Application Consultant EMEA Vista Entertainment Solutions, London UK • Assistance for customers in Europe, Middle East andAfrica. • Software Problem Solving addressed to the client

June 2012 – September 2012 Role: SalesAssociate Harrods Ltd London UK Sector: Sales • First class customer service at the greatest department store in the world • Ensure that any customer issue ends in a positive experience for the customer and a positive perception for the store • Go the extra mile to achieve and exceed sales targets

October 2011 – March 2012 Internship in Strategy and Resources – Progetto Leonardo Da Vinci Film London , London UK Website : www.filmlondon.org.uk Sector: Media Production • Organization and execution of promotional events (London Film Festival, Production • Finance Market, Film London’sAvailability Service for Location Managers) • Technical and communications support for the agency's finance, HR and information services

May 2011-August 2011 Internship in Communication and Public Relations Italian Cultural Institute of New York, New York, USA (website: www.iicnewyork.esteri.it/iic_newyork/it/) Sector: Ministry of Foreign Affairs • Promotion of linguistic and cultural exchange between Italy and USA • Organization and execution of various events in arts, design, science and technology • Information dissemination through different platforms of communication, website maintenance, articles translation, newsletters

EDUCATION June 2015 Course and certification “Prince 2 Foundation and Practitioner in Project Management (PPMP2PP)” September 2013 Course in “Implementing a Microsoft SQL Server 2008 R2 Database (M6232)” October 2006-October 2010 University of Rome Tor Vergata “Lingue nella società dell’informazione” (110 e lode) – BA(Hons) Modern Languages and IT October 2008-June 2009 Erasmus Exchange University of Hull, Hull City UK September 2001- July 2006 Scientific Linguistic Diploma di Maturita' Liceo Scientifico Teresa Gullace Talotta, Roma

PERSONAL COMPETENCES Mother tongue Italian Other languages English C2  French B1 Spanish A2

Organizational and management skills • Leadership(currently responsible of a team composed by 5 people) • During the roles of Project Coordinator and Project Manager, I developed the ability of managing a project from start to its realization and also communicating with different internal resources and stakeholders • Ability to work under stress, through interpersonal relationships and deadlines • Management of various projects simultaneously 

IT Skills • Microsoft Office • SQL language • Microsoft SQLServer Database • University knowledge of Java, JavaScript, PHP, HTML, XML. • Project management tools like Microsoft Project, Jira and Trello