International Payments                                     June 2017-Present
State Street Corporation Global Operations                        Edinburgh, UK   
In anticipation of a large global project (yet to commence) sought a position in cash payments COE to gain exposure and experience in the UK market. Continued to develop knowledge and expertise in payment channels and file formats. Responsibilities include;
•    Working with LVTS – Canadian payments channel and CHAPS – UK payments system
•    Canadian CLS obligations and Monitoring Time Sensitive/High Value Payments
•    Testing along with the Bank of England when new participants join CHAPS
•    Working with multiple internal groups, such as CSO in various locations, risk teams and other Global Operations groups

Integration Project Lead                                    May 2016 – June 2017
State Street Bank GMBH. Global Services                                 Milan, Italy
A continuation of the previous role but in a post-production dedicated team, with responsibility for all analysis, deliverables, production support and issue resolution.
•    Strong working knowledge of end to end operating Model, Cash Processing and associated market standards
•    SME for SWIFT and SEPA (ISO 20022 XML FORMAT) products, demonstrated track record of integrating these products, from analysis and requirement documentation through stages of IT development, user testing and ultimately delivery to production. Analysis of requirements for the future end to end process in order to design and create runbooks and test cases.
•    Documentation of procedures, writing procedures along with Business and Audit teams, visio process flows and job aids
•    Providing post-production support to colleagues across the business, in the cash office, IT and CSO
•    Co-ordination of IT demand management, working closely with key IT groups in bi weekly meetings, to prioritise Change Requests and establish delivery dates for defect fixes to UAT and production.
•    Analysis and design on multiple products i.e. Cash initiation and management tools (Instruct lite and Mtex) client reporting products and OFAC control solutions (Lighthouse and Siron Embargo) and payment channels i.e. CBI (Corporate Banking Interbancario), SWIFT, EBA Network
•    Prioritization of testing with SQA teams and planning for testing budget requirements
•    Defect/Bug analysis and resolution with IT. Intermediary and co-ordinator between IT and business teams across multiple geographical locations and time zones (Boston, London, Bangalore)
•    Project management and daily / weekly management reporting of status

Integration Project Cash Office Testing Lead                        September 2013- May 2016
State Street Bank GMBH. Global Services                                 Milan, Italy
The GT Legal Entity Project was the last integration phase following the 2010 acquisition of ISP (Intesa Sanpaolo Bank)  securities service business. The project was tasked with migrating the Core Banking services, including Retail Banking, to State Street platforms.
•    Key member of the Local SSB Cash Office project team dedicated to new Payment software design, analysis and implementation. Responsible for analysing requirements for IT demand requests, creation of runbooks and test cases
•    Developed test scripts, conducted trial runs and reviewed results against requirements for both internal payment programs and client facing front end applications.
•    Consulted with managerial, engineering and technical personnel (including those from vendors and third party service providers) to validate and clarify system performance against requirements, identify and escalate issues and suggest changes/resolutions.
•    Worked under pressure to deliver these applications to clients and internal users through six phases of migration from Oct 2015 to May 2016
•    Contributing to procedures and job aids. Provided training, mentoring and coaching to new staff
•    Key participant and team co-ordinator in the model office phases of the integration project
•    Strong knowledge/SME of multiple Intesa/ State Street core banking systems as well as market standard SEPA (EBA) and SWIFT network processing.
•    Coaching and management of staff

AML – Fraud Specialist & Controller                                 April 2011- August 2013
State Street Bank Spa. Global Services                                 Milan, Italy
•    Responsible for account/transaction monitoring.
•    Reviewing and analyzing suspicious alerts generated by the Bank’s Anti-Money Laundering controls in accordance with regulatory expectations and reporting suspicious activity. Working along with Italian finance police
•    Reviewing bank agreements and extrapolating limits to be inserted into the system (configuration). Working with rating agencies to index the investment portfolios
•    Working with various departments.

Reconciliation Clerk                                         February 2009- April 2011
Intesa Sanpaolo, Securities Servicing (Acquired by State Street 2010)                Milan, Italy
•    Supervising and coordinating all bank reconciliation activities.
•    Supporting migration project (SSB acquisition of ISP securities service business commenced in July 2010) on core accounting reconciliation platforms
•    Liaising with investment managers and third-parties to advise of action to be taken and preparing Bank transfers
•    Management reporting. Improving internal control environment and wider departmental support.
•    Training, coaching junior staff
•    Strong knowledge of Bloomberg, MS Excel, as well as multiple Intesa/ State Street platforms

International Payments                                     June 2017-Present
State Street Corporation Global Operations                        Edinburgh, UK   
In anticipation of a large global project (yet to commence) sought a position in cash payments COE to gain exposure and experience in the UK market. Continued to develop knowledge and expertise in payment channels and file formats. Responsibilities include;
•    Working with LVTS – Canadian payments channel and CHAPS – UK payments system
•    Canadian CLS obligations and Monitoring Time Sensitive/High Value Payments
•    Testing along with the Bank of England when new participants join CHAPS
•    Working with multiple internal groups, such as CSO in various locations, risk teams and other Global Operations groups

Integration Project Lead                                    May 2016 – June 2017
State Street Bank GMBH. Global Services                                 Milan, Italy
A continuation of the previous role but in a post-production dedicated team, with responsibility for all analysis, deliverables, production support and issue resolution.
•    Strong working knowledge of end to end operating Model, Cash Processing and associated market standards
•    SME for SWIFT and SEPA (ISO 20022 XML FORMAT) products, demonstrated track record of integrating these products, from analysis and requirement documentation through stages of IT development, user testing and ultimately delivery to production. Analysis of requirements for the future end to end process in order to design and create runbooks and test cases.
•    Documentation of procedures, writing procedures along with Business and Audit teams, visio process flows and job aids
•    Providing post-production support to colleagues across the business, in the cash office, IT and CSO
•    Co-ordination of IT demand management, working closely with key IT groups in bi weekly meetings, to prioritise Change Requests and establish delivery dates for defect fixes to UAT and production.
•    Analysis and design on multiple products i.e. Cash initiation and management tools (Instruct lite and Mtex) client reporting products and OFAC control solutions (Lighthouse and Siron Embargo) and payment channels i.e. CBI (Corporate Banking Interbancario), SWIFT, EBA Network
•    Prioritization of testing with SQA teams and planning for testing budget requirements
•    Defect/Bug analysis and resolution with IT. Intermediary and co-ordinator between IT and business teams across multiple geographical locations and time zones (Boston, London, Bangalore)
•    Project management and daily / weekly management reporting of status

Integration Project Cash Office Testing Lead                        September 2013- May 2016
State Street Bank GMBH. Global Services                                 Milan, Italy
The GT Legal Entity Project was the last integration phase following the 2010 acquisition of ISP (Intesa Sanpaolo Bank)  securities service business. The project was tasked with migrating the Core Banking services, including Retail Banking, to State Street platforms.
•    Key member of the Local SSB Cash Office project team dedicated to new Payment software design, analysis and implementation. Responsible for analysing requirements for IT demand requests, creation of runbooks and test cases
•    Developed test scripts, conducted trial runs and reviewed results against requirements for both internal payment programs and client facing front end applications.
•    Consulted with managerial, engineering and technical personnel (including those from vendors and third party service providers) to validate and clarify system performance against requirements, identify and escalate issues and suggest changes/resolutions.
•    Worked under pressure to deliver these applications to clients and internal users through six phases of migration from Oct 2015 to May 2016
•    Contributing to procedures and job aids. Provided training, mentoring and coaching to new staff
•    Key participant and team co-ordinator in the model office phases of the integration project
•    Strong knowledge/SME of multiple Intesa/ State Street core banking systems as well as market standard SEPA (EBA) and SWIFT network processing.
•    Coaching and management of staff

AML – Fraud Specialist & Controller                                 April 2011- August 2013
State Street Bank Spa. Global Services                                 Milan, Italy
•    Responsible for account/transaction monitoring.
•    Reviewing and analyzing suspicious alerts generated by the Bank’s Anti-Money Laundering controls in accordance with regulatory expectations and reporting suspicious activity. Working along with Italian finance police
•    Reviewing bank agreements and extrapolating limits to be inserted into the system (configuration). Working with rating agencies to index the investment portfolios

Reconciliation Clerk                                         February 2009- April 2011
Intesa Sanpaolo, Securities Servicing (Acquired by State Street 2010)                Milan, Italy
•    Supervising and coordinating all bank reconciliation activities.
•    Supporting migration project (SSB acquisition of ISP securities service business commenced in July 2010) on core accounting reconciliation platforms
•    Liaising with investment managers and third-parties to advise of action to be taken and preparing Bank transfers
•    Management reporting. Improving internal control environment and wider departmental support.
•    Training, coaching junior staff
•    Strong knowledge of Bloomberg, MS Excel, as well as multiple Intesa/ State Street platforms

Educational / Professional Qualifications

Reconciliation Clerk                                                                                                                                             February 2009- April 2011

Intesa Sanpaolo, Securities Servicing (Acquired by State Street 2010)                                                    Milan, Italy

• Supervising and coordinating all bank reconciliation activities.
• Supportingmigration project (SSB acquisition of ISP securities service business commenced in July 2010) on core accounting reconciliation platforms
• Liaising with investment managers and third-parties to advise of action to be taken and preparing Bank transfers
• Management reporting. Improving internal control environment and wider departmental support.
• Training, coaching junior staff
• Strong knowledge of Bloomberg, MS Excel, as well as multiple Intesa/ State Street platforms

Real Estate Agent                                                                                                                                                May 2004 – January 2009

Studio Adriano Contin                                                                                                                                        Milan, Italy

Licenced real estate agent for a family run agency.

Market Research, Supervisor                                                                                                                            September 1999 – May 2004

Demoskopea                                                                                                                                                        Milan, Italy

Responsibility for market research teams following various shifts and topics for multiple clients.  

Diploma in Accounting & Business [British A-Level] – I.T.C.S. Gino Zappa – Italy                   1999

Certified Lean Practitioner                                                                                                                                2017

Technical Expertise

Language Skills:    Italian Mother Tongue, Fluent in written and spoken English, Basic knowledge of Spanish

Software: Proficient user in Excel, PowerPoint, Word, SharePoint, Outlook, Visio, Bloomberg and multiple State Street Platform