Unicredit – IT Senior Project and Program Manager – 2014-ora – Gestione di complessi programmi di trasformazione IT: analytics, big data, internet e mobile banking

Accenture – IT Strategy Manager – 2010-2014 – Disegno di roadmap di trasformazione IT di clienti leader nel settore telco, energy, banking e retail

NTT Data (precedentemente Value Team) – 2002-2010 – Project e Program Management di importanti programmi di trasformazione IT nell'ambito delle Infrastrutture Data Center e CRM

Accenture – IT Consultant – 1996-2002: Implementazione di progetti in ambito logistics, CRM e analytics nel settore banking, telco e retail

WORK EXPERIENCE

When (from – to)        March 2019 – Now
Employer’s Name        UniCredit S.p.A. 

Roles covered in UniCredit S.p.A.        
When (from – to)        March 2019 – Now
Position        Group ICT Governance
Where        Milan, Italy
Role        Project Portfolio management: of all GII (Group Interest Initiatives) project initiatives for all Group Legal Entities  to implement the new Industrial plan “Team23” for ICT. Assessment of new project initiatives in order to guarantee the alignment between Business and IT Strategy and to exploit synergies across the Group.

When (from – to)        March 2014 – February 2019
Employer’s Name        UniCredit Services  (former UBIS–Unicredit Business Integrated Solutions)

Roles covered in UniCredit Services        
When (from – to)        November 2017 – February 2019
Position        Head of Mobile Banking Factory for the CEE Countries
Where        Bucharest, Romania
Role        Responsible for the software factory in charge of the evolution and the maintenance of the mobile banking service for 6 CEE Countries (Czech Republic, Hungary, Romania, Serbia, Slovakia and Slovenia) both for the Private Individual and the SME retail customer targets. The app is currently used by +500k customers and is rated on average 4 stars in both the Google Play and Apple Stores. In 2017 the app won the Master Card prize as best mobile banking application in Romania. The role involves managing approx. 70 professionals including Project Managers, Agile Coaches and SCRUM Masters, Business and Technical Analysts, Developers, Testers both internal and from +5 external parties located in Romania, Croatia, Italy and Austria and adopting the Agile methodology. Yearly managed budget of approx 5 M€. Main projects: PSD2, GDPR, Instant Payments, mCash, Meniga PFM (Personal Financial Management using AI and Big Data for payments categorization), redesign adopting the innovative Adaptive Element technology. 

When (from – to)        November 2016 – October 2017
Position        Head of Business Line Data & Analytics AT and Resource Manager of D&A Romania
Where        Vienna, Austria and Bucharest, Romania
Role        Responsible for the core layer of the Datawarehouse CFO AT and CEE based on Teradata, in strict alignment with the Global Data Officer. Managing a team of 10 colleagues in Austria.

When (from – to)        May 2015 – November 2016
Position        Head of Software Factory Big Data & Analytics for CEE Countries
Where        Bucharest, Romania
Role        Setup of the new Data & Analytics Competence Center in Bucharest of 30 professionals, covering the full range of a software factory profiles, such as Project Manager, Business Analyst, Developer and Tester. Responsible for the hiring, the educational training, the set up the professional career path and the adoption of company standards, tools, guidelines and processes. Managed the transition from the previous Competence Center in Italy to the new one in Romania.
Managed the first Big Data CRM Analytics project for the Corporate Division (Babel and GTB Spider) for 6 Banks in the CEE (Central & Easter Europe) Area, based on Cloudera HBASE, Scala, Java and Angular JS technologies. Managed an yearly budget of +2 M€. Support for all projects initiatives Portfolio for Digital, Big Data and Analytics for all Geographies in the UniCredit Group delivered by the D&A factory in Romania, including non CEE Geographies

When (from – to)        July 2014 – April 2015
Position        Head of CEE Internet Banking Unit
Where        Iasi, Romania
Role        Head of the EVO and Maintenance Competence Centers. Responsible of new projects, budget, people, planning and strategy.
Providing Internet Banking platform for 10 Banks of CEE Region of UniCredit Group, managing a unit 70~ FTE and yearly budget of ~10 M€.  Implementation of more than 10 Evolution projects in parallel involving Retail and Corporate Divisions of the Banks. 

When (from – to)        March 2014 – June 2015
Position        Head of CEE Service Management
Where        Milan, Italy
Role        Responsible for the innovation, monitoring and control of the IT Service Levels for +50 Applications in +15 Countries in the CEE area and 7 Software Factories distributed in 6 Countries. Introduced the new Dynamic IT Service Dashboard for Top Management with the definition and monitoring of +50 IT Service Level KPIs for all main processes: Incident, Problem, Availability, Performance, Change and Release Management. Responsible of a 4 resource international  team based in Italy, UK and Hungary. Reinforced the adoption of the ITIL framework.

When (from – to)        October 2010 – March 2014
Employer’s Name        Accenture
Position        Manager in Technology Consulting – IT Strategy
Main Projects        IT Infrastructure Shared Service Center Creation for a Major European European Insurance Group supporting the CTO and CFO in the transition plan of assets, organization, people and creating the new Service Catalogue and Service Portfolio to serve 6 Countries – Branches

    IT Infrastructure Technology Services Multi Year Plan for an Incumbent European Telco, transforming the IT service model to IaaS and SaaS through the technological transformation (Cloud, Virtualization, IT Infrastructure service consolidation)

    IT Transformation Outsourcing Business Case and Plan for a Major European Commercial and Investment Bank

    IT Risk Assessment for a  Global Drink & Beverage Global Leader in 6 Countries, using the ISACA RiskIT methodology finalized to identify and assess the risks in the IT area. The project included the IT Capability Maturity Analysis, the Risk Analysis, and the application and infrastructure Assessment.

    Data Center Consolidation Plan for an Eastern European Bank based in Ukraine and belonging to a major European Banking Group

    IT Spending Strategy review and IT Maturity analysis for a Turkish Automotive Dealer Group
    IT Sourcing Strategy & Post M&E Consolidation Strategy for a large European Home Care Group, consolidation roadmap following the acquisition plan in 8 European countries.

    Data Center Consolidation Strategy and Plan for a Major Fashion & Luxury European Group

When (from – to)        September 2002 – September 2010
Employer’s Name        Value Team S.p.A. (now NTT Data Group)
Position        Manager of the Service Line IT Strategy & Transformation 
Main Projects        CRM, Metering and Billing for a Large Energy & Resource European Leader – Gas & Power: design and Implementation of the dashboard reporting to monitor process deviations vs transactional systems. Managed a team of 20 resources, including business analysts, developers and testers.

    Order Management outsourcing for a Retail European Group, managing custom system developed in house to support the goods re-order and dispatching processes

    Data Warehouse for the a large Telco including the  Commercial Reporting system for consumer customers and of the system for the support of the sellers  based on the  Oracle OIC (Oracle Incentive Compensation) platform

    IT Infrastructure Program Management for a large Telco reporting directly to the CTO or all strategic initiatives of innovation and transformation of the IT infrastructures; moving of the network OSS (Operational Support Systems) from the switch centers to the IT Data Center, NGDC (Next Generation Data Center) program for the virtualization of all open systems (X86 and Unix)

    SAP Transformation for Automotive European Group to support the evolution and consolidation Group SAP Program, including the SAP template rationalization among Countries and the definition of the new advanced and enhanced functionalities.

    EUC (End User Computing) Transformation Program & Project Management for a large Telco based on Microsoft technologies and architectures: scouting, design and implementation of innovative and advanced Collaboration services for +100k employees.

When (from – to)        May 1996 – August 2002
Employer’s Name        Andersen Consulting – Accenture 
Role        Consultant of the Process Transformation division
Main Projects        New On-Line Bank system for a primary Italian and European Bank: team leader of a 15 resources team for the implementation of the new multichannel on-line banking system, including Web, phone and promoters fully based on the Siebel 7.4 platorm (the first web based Siebel release)

    New eCare and eCommerce system for SME customers for a Large American Telco based in Washington D.C. – USA: team leader for the design and the implementation of the new eCare and eCommerce system, including both front end and back office completely based on a Java – J2EE architecture (Cygent), using EJB, JSP, Servlets and Java

    Business Intelligence & Reporting implementation for a Retailer Leader: Implementation of a reporting system based on a Multidimensional DB (OLAP) managing purchases, stocks, providers and channels to support the analysis of commericial margins by channel, products and geographical area. Implementation of the direct interface for data transfer with deposits, stores and PoS (Points of Sale). Custom architectures based on C/SQL, Oracle DB and Essbase OLAP technologies.

EDUCATION & TRAINING        

When (from – to)        November 2019
Qualification        Microservices Fundamentals – IBM – delivered through Coursera

When (from – to)        September 2019
Qualification        Architecting with Google Kubernetes Engine Specialization – Google – delivered through Coursera

When (from – to)        September 2019
Qualification        Google Cloud Platform Fundamentals – Google – delivered through Coursera

When (from – to)        July 2019
Qualification        Python programming: a concise introduction – delivered through Coursera

When (from – to)        February 2018
Qualification        Agile – internal training

When (from – to)        February 2015
Qualification        CObIT Foundation Certification

When (from – to)        April 2006
Qualification        ITIL Certification

Other IT known and used Methodologies        Agile, SCRUM, Extreme Programming, Kanban, DSDM (Dynamic systems development method), RAD (Rapid Application Development), PRINCE2, Six Sigma, Accenture ITOM (IT Operating Model), Accenture ITCMM (IT Capability & Maturity Model), Accenture BIM (Business Integration Methodology), Andersen Consulting Method 1.

When (from – to)        Septempber 1989 – June 1994
Name and type of organization providing education and training        Università Commerciale “Luigi Bocconi” – Milan, Italy.
Qualification awarded        Bachelor of Economics – Faculty of Business Administration
Degree        110/110

When (from – to)        September 1992 – December 1992
Name and type of organization providing education and training        HEC – Hautes Etudes Commerciales – Paris, France
Qualification        ERASMUS exchange international program.

When (from – to)        1984 – 1989
Name and type of organization providing education and training        Liceo Classico “Nicola Fiani”, Torremaggiore (FG), Italy
Qualification awarded        Baccalaureate Diploma in Classic Studies
Degree        60/60

PERSONAL SKILLS

MOTHER LANGUAGE        ITALIAN

OTHER LANGUAGES        
ENGLISH

Reading        Fluent
Writing        Fluent
Listening        Fluent
Spoken Iteraction        Fluent

  FRENCH

Reading        Fluent
Writing        Fluent
Listening        Fluent
Spoken Iteraction        Fluent

MANAGERIAL AND SOFT SKILLS
    Open Mind in international and multicultural environments
Effective Communication
Problem Solving 
Project Management & Program Management
Demand and Budget Management
Executive Reporting
Relationship Management
Team Leadership

ORGANIZATIONAL SKILLS
    Management of large work teams (+50 resources) distributed in different locations and Countries.
Collaboration  and Teamwork
Organization of complex projects

TECHNICAL SKILLS
.        IT EXPERTISE: IT Strategy, IT Transformation, IT Governance, IT Operating Model, IT Organization, IT Demand Management, IT Project Portfolio Management, IT Sourcing Strategy, IT Project and Program Management
FUNCTIONAL EXPERTISE: Big Data, Data Ingestion, Analytics, Machine Learning, CRM, Finance, Internet Banking, Mobile Banking
INFRASTRUCTURE IT EXPERTISE: ISO 27001, UPTIME INSTITUTE, TIA, Cloudera
KNOWN PROGRAMMING LANGUAGES: Java, C, Visual Basic, SQL, PL/SQL
ADVANCED OFFICE AUTOMATION: VBA, Manager Scenario, SAP Dashboard

Autorizzo il trattamento dei miei dati personali ai sensi del D.lgs. 196 del 30 giugno 2003.