Company Name: ProV International          Inc.                                         (November 2015 – Present)

A global management consulting, technology services and outsourcing company.

Project: Zumtobel Group, headquartered in Dornbirn, Austria.

Zumtobel Group is a manufacturer of professional indoor and outdoor lighting, lighting management systems and lighting components as well as LED and OLED technology

Position Title/Role: SAP BW/BI Consultant

Responsibilities:

·         Develop BW reports using SAP BO Analysis for Office, Webi and BEx report

·         Monitoring of daily Jobs / Process Chains

·         Handled small projects and demands

·         Investigate incident via Service Now raised by user and resolved it within SLA

·         Designed queries in BEx Query Designer

·         Scheduled batch BO report

Company Name: Grundfos IS                                             (June 2014 – November 2015)

Grundfos is the world's largest pump manufacturer, based in Denmark.

Position Title/Role:  SAP BI Consultant

Responsibilities:

·         Monitoring of daily Jobs / Process Chains

·         Troubleshoot data loads errors and ensure that loads are correctly done and are completed on time

·         Document loading procedures, strategies and error resolution for team archiving

·         Incident case handling in Grundfos ticketing system

·         Implementation of Standard Changes according to Change Management Process (minor changes to existing reports)

·         Investigate and solve assigned incident tickets and service request

·         Designed queries in BEx Query Designer

Company Name: IBM Global Delivery Center Philippines          (June 2010 – May 2014)

Project: Shell AMS – Downstream IT SOM Support                           (Feb 2014 – May 2014)

Position Title/Role:  SAP BW/BI Functional

Industry: Oil and Gas

Responsibilities:

·         Ticket handling / Investigate and resolve assigned tickets and ensure that SLA will be met

·         SME for Data Loads(Error Resolutions)

Project: Shell AMS – Downstream IT SOM Support                           (Feb 2011 – February 2014)

Position Title/Role:  SAP BW Dataload Specialist / MTC Focal Point for Dataloads

Industry: Oil and Gas

Responsibilities:

·         Provide overall responsibility for MTC BW Dataloads team

·         Provide support to the client for the SAP BW systems by monitoring the daily refresh (process chains) with full load and delta mechanism

·         Troubleshoot data loads errors and ensure that loads are correctly done and are completed on time.

·         Ensure completion of all scheduled loads.

·         Provide approval for any request from functional team to hold/release of chains.

·         Document loading procedures, strategies and error resolution for team archiving.

Project: Deutsche Bank Knowledge Services                                                 (July 2010 – November 2010)

Position Title/Role:  IT Specialist / SAP Operation Support 

Industry: Banking

Responsibilities:

·         Assist end-users and customers for SAP queries and related technologies.

·         Work with users to collect information pertaining to incidents/service requests. Log incident records accurately and completely.

·         Assist users for their service request, complaints and answer technical questions.

·         Work together with other SAP support group to ensure seamless transfer or hand-over of incidents/service requests

·         Perform standard enquiries to the user to diagnose the problem.

·         Assist in tracking incidents that have been handed to other support teams.

·         Handles request for unlocking/resetting of SAP system password.

·         Handles request fulfillment for level 2 support for SAP FICO such as automation of period opening and closing in FI/CO, period reopening request in FI/CO, and FX rates upload.

·         Provide weekend, CET and holiday support.

 Company Name: Accenture Philippines                                (January 2008 – June 2010)

A global management consulting, technology services and outsourcing company.

Project: Unilever

Position Title/Role: Software Engineer/SAP BW Analyst

Software and Platform: SAP BW 3.5 / SAP BI7

Industry: Retail

Responsibilities:

·         Provide support to the client for the SAP BW systems by monitoring the daily refresh (process chains) with full load and delta mechanism.

·         Troubleshoot data loads errors and ensure that loads are correctly done and are completed on time.

·         Document loading procedures, strategies and error resolution for team archiving.

·         Investigate and solve assigned tickets and ensure that SLA will be met.

·         Coordinate with different teams in the resolution of complex issues (e.g. BODI, Basis, CDCS, ABAP)

·         Worked on performance of queries and performed various tuning techniques using Compression, and Aggregates.

·         Performed creating InfoPackage to create Process chains and scheduling of data loading with Full/Initialization/Delta upload method

·         Designed queries in BEx Query Designer and created workbooks in the BEx Analyzer using conditions, structures, calculated and restricted key figures, character variables, formula variables and text variables.

·         Involved in the postproduction support, which required Infocube management using Compression, Rollup, Reconstruction, Indexes and Partitioning and performance tuning using Aggregates/Multiproviders.

·         Performing/Reviewing BW Month-End Activities.

·         Planning, performing and analyzing Datamove/Year End activities.

·         Planning, performing tasks for Data Archiving

·         Assisting others (teammates) in completing their tasks for data archiving/datamove

·         Provide weekend, CET and holiday support.

 ACHIEVEMENTS:

·   Received recognition from Team Lead for Outstanding Performance as BW Analyst – Accenture. December 30, 2009

·   Received recognition from Team Lead for Outstanding Performance as Month End Performer – Accenture. July 22, 2009

·   Certificate of Excellence in Data Structures and Algorithm – STI EDSA Crossing. October  18,2003

·   Certificate of Excellence in Programming Language – STI EDSA Crossing  October 22, 2004

·   Developed an Online Ordering System with Inventory Management and Sales Monitoring for Han’s Infinite Tools using ASP, JavaScript and MS SQL as our Thesis – February 2007

 TRAININGS / SEMINARS

SAP BW Web Application Design course

Accenture, April 2010

SAP BW Optimization Training

Accenture, February 2010

SAP BI7 Starter Training course

Accenture, July 2008

SAP Business Warehouse (BW3.5) Boot Camp                                                 

Accenture, March 2008.

Time Management Seminar

STI EDSA Crossing February 20, 2004

Leadership Seminar

STI EDSA Crossing January 31, 2004

EDUCATION:

 STI College EDSA-Crossing  (2003-2007)

Mandaluyong City, Philippines                                               

Bachelor of Science in  Computer Science