WORK EXPERIENCE

The employee has more than 15 years of IT professional experience in analysis and testing as well as extensive experience application support, relational databases and Windows / Unix applications troubleshooting. He has participated in various projects and has been engaged for many years with technology solutions in many areas, including Content Management solutions with the OpenText ECM platform (almost 2 years of experience with the OpenText ECM platform). He is experienced in collecting and configuring new information systems according to technical specifications, as well as producing and reviewing technical documentation.

02/2013-Present                                                               
Senior Application Administrator

MAPS spa

Project Title:  Application Maintenance & Support (AM&S)
Client:  European Food Safety Authority
Project Description: Primary objective of the project is the administration of applications installed on EFSA IT Infrastructure. More specifically, the project involved the following applications: SAS and Microstrategy for Datawarehouse management, Opentext for Document management system, Business Objects for business reports. In EFSA there are many custom applications to maintain.

Main activities & responsibilities: The candidate is responsible for the following tasks:  Installation, Configuration, Deploy, Integration & Testing; Implementation of workflow. Provision of technical documentation; Participation in meetings.

Technologies & methodologies used by the employee: MS Office Professional, MS .NET, SVN, SAS, Microstrategy 10.4.1, ArcGIS 10.4.1, Oracle RDBMS 11g, XML, (X) HTML, Opentext Content Server 10 Administration, Content Server Database Structure, Livelink Document Management/ Workflow, Document Migrations to/ from Content Server, Livelink Enterprise Connect, Livelink WebDAV, Web Services, JBOSS 4.2.2, Wildfly 7.1, Internet Information Services, Apache Tomcat.
During this year I managed the SAS upgrade in TEST and PRODUCTION environment from version 9.3 TS1M1 to 9.4 TS1M5, after upgrade I was responsible for the SAS Studio and SAS Web Infrastructure platform installation.
In efsa SAS is used intensively to manage an ETL that collects the scientific data of EFSA partners in order to write them on a data warehouse to make the data usable by the reporting system based on Microstrategy. (https://dwh.efsa.europa.eu/bi).The ETL SAS operates on tables comprising up to 15-18 million records. Personally, I also deal with troubleshooting on tickets opened by SAS developers, performance monitoring and development support.
The SAS ETL is composed by 14 flows containing different jobs and I activate a monitoring system based on appdynamics which make available a sort of heath dashboard so that the operation team is always informed about the operation of the ETL.

Business or sector IT 

09/2012-02/2013
Senior Application Administrator

Beta80 group

Project Title: Application maintenance and support for Fastweb S.p.A.
Client:  Fastweb S.p.A.
Effective Months working on the project: 6

Project Description: The aim of the project was to give second level support to the customer on its Unix J2EE applications.

Main activities & responsibilities: troubleshooting, deploy, maintenance of the applications. All software was running on Redhat Enterprise Linux, JBOSS as Application Server and Apache Tomcat for Java servlets. These technologies are the customer's systems for telecommunication services control. Another frequent task was training for first level employees.

Technologies & methodologies used by the employee: Java, J2EE, Oracle RDBMS – Database 10g, Redhat Linux, Apache Tomcat, JBOSS, MySQL.

Business or sector IT

02/2007-03/2012                                                         
Senior Application Administrator and Change Manager

Intesi Group S.p.A.

Project Title:  Vodafone SIM Provisioning management
Client:  Vodafone South Europe

Project Description: Provisioning Technical Support. 

Main activities & responsibilities:  System Analysis & support on Vodafone SIM services provisioning, troubleshooting activities, second level support, SIM management.
Vodafone provisioning was based on PL/SQL scripts running on Korn Shell in HP-UX, SunOS and Linux server. One of the main activities was to debug and create new scripts.

Technologies & methodologies used by the employee: Linux, Unix, Oracle 9i, Corba Orbix, Corba Iona, Comptel Istant Link.

Business or sector IT 
09/2006 – 02/2007
Application Administrator

Ericsson Network Services Italia

Project Title:  H3G Application maintenance
Client:  H3G Italy
Effective Months working on the project: 6

Project Description:  H3G Application maintenance

Main activities & responsibilities: 
Application support on H3G Interconnection and roaming platform and backup operations.
Interconnection is a system that host different databases containing data useful for network roaming in order to do not access to production data for reporting purpose (via Business Objects). 

Technologies & methodologies used by the employee: HP-UX, Linux, Oracle, Java, Interconnection.

Business or sector IT
10/2000 – 04/2006
Software mantainer

Si2Si S.p.A.

Project Title: Software Mantainer.
Client: WIND Telecomunicazioni S.p.A.

Project Description:

Main activities & responsibilities: 
Team Leader of the LSA group (Local System Administrators)
System Administrator on Windows NT 4.0 client and Servers. Network troubleshooting, operating system maintenance and support. Support on the applications Clarify, Business Objects and Customer support customized applications.

Business or sector IT

EDUCATION AND TRAINING

January 1997
Professional Training

Office Automation technical support expert.

July 1996
High School

Telecommunications specialist

English C2