• MS Products (Office, Outlook, Publisher) (Ottimo)
• • Programming language: HTML, PHP, JavaScript (Buona)
• • Operating Systems/Networking: All Windows versions, Linux, Solaris (Ottimo)
• • Database: MySql, Oracle, Access (Buona)

Agosto 2008 – Oggi Figura ricoperta Deputy Manager Operational Division Datore di lavoro Societe Generale Albania Luogo  Tirana, Albania Principali attività e responsabilità.• Coordinate, manage and monitor the workings of various departments (IT, General Resources, Back Office, Cards & E-Banking, Projects and Organization) in the Operational Division.• Identify, Monitor and Review KPI for operational division. Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output.Supervise/ monitor all management of projects from proposal phase to installation. Ensure that all projects are undertaken within budget and on time.• Contribute to short and long term organizational planning and strategy with a special focus on operation efficiency.• Prepare and present different reports for the high level management about the operations and quality of services/processes

Agosto 2008 – Marzo 2010 Figura ricoperta PMO Datore di lavoro Societe Generale Albania Luogo  Tirana, Albania Principali attività e responsabilità Project planning & dashboard:Assist each project stream leader in: Building and keeping up to date the detailed planning of the stream,Following up the progress of the stream,Organizing missions with external providers.• Assist the project Director in:  Having a global vision of the project’s progress and pace o Identifying the critical tasks and communicate the alerts,Preparing and following up the budget, Following up the project expenditures, Preparing the project steering committee,Elaborating dashboard,Preparing internal communication.• Assist SG Head Office in having a vision on the project status Present overall progress, ending / coming tasks. Quality insurance:• Propose and formalize project quality management rules  • Advise the project director and stream leaders on tools and methods of project management • Facilitate the communication and work into the team

Agosto 2003 – Agosto 2008 Figura ricoperta  Project Manager Datore di lavoro  United Nations Luogo  Tirana, Albania Principali attività e responsabilità • Facilitate all the administrative work on the management of funds • Preparation of Project budget, reports and forecast in Atlas format • Coordinate, Plan and prepare, under the overall leading of the Cluster Manger all necessary steps for the implementation of the project.  Review technical specifications for tenders and procurement; administer tenders in accordance to UNDP standards and procedures Prepare periodically reports for the donors and UNDP CO. Ensure Government support and cooperation with Project on all issues related to implementation.